Harbin 12319 public **** service platform is subordinate to the Harbin City Urban Management Supervision and Command Center, is the city's creation of a national civilized city, to promote the transformation of government functions, to accelerate the construction of a service-oriented government focus on the people's projects, relying on the Harbin City Urban Management Supervision and Command Center, the digital city management modern information management system, and strive to create "attention to the needs of the people, Helping enterprises develop, promote urban civilization "trinity of modernization, comprehensive, convenient social public **** service platform. If you need to complain, the national court unified litigation phone 12368 is the Supreme People's Court to facilitate the parties and litigants involved in the litigation and opened, the parties, litigation agents in the normal office hours to dial 12368, you can query the case filed and accepted, the composition of the panel of personnel, court time, the case processing progress, the results of processing and other information. "12368" to the public and litigation participants as the service object, the process of litigation activities and litigation knowledge and static information such as counseling and dynamic information such as the trial of cases, the implementation of the content of the service, telephone access and voice, SMS, fax and other service modes, for the public to participate in the litigation activities to provide services and convenience.

"12368" for the initiative to respond to the new expectations of the masses, enhance the quality of judicial services, so that the people more truly feel the humanistic care of justice in China, the Supreme People's Court recently opened the 12368 litigation service hotline. 12368 litigation service hotline as the Supreme People's Court litigation service centers Construction of an important content, both judicial convenience of the people's new initiatives, but also to deepen judicial openness, consciously accept the supervision of the new way.

Parties and litigation agents can dial 12368 during working hours to inquire about whether a case is accepted, the composition of the panel, the time of the hearing, the progress of the case, and the outcome of the case. It is also possible to inquire about procedural aspects of litigation. It is also possible to realize 24-hour case information inquiry through the self-service system. 12368 also provides the public with self-service inquiry and manual consulting services for litigation guidance. In order to better meet the diversified needs of the public, the Supreme People's Court will continue to improve and enrich the service content. By dialing 12368 from a landline or cell phone, you can contact a judge, inquire about a case, consult on litigation, and make comments and suggestions on the work of the court or file a complaint.

"12368" is a nationwide public service number for judicial information of the people's courts determined by the Supreme People's Court. If you are in the local area, dial 12368 directly; if you are outside the area, dial 12368.

1, the litigation service time: 12368 hotline telephone desk manual service time for working hours (8:30-17:30, except weekends and holidays, the same below), self-service voice service time for 24 hours a day; window, SMS litigation service time for working hours; network, microblogging, microblogging and other litigation service time for 24 hours a day.

2, the parties or agents to use 12368 litigation service platform query case, contact the judge, receiving and transferring materials, petitions and complaints, opinions and suggestions, etc., need to confirm the identity of the litigation service password through the case acceptance notice, the notice of responding to the notice to participate in the litigation informed in the notice. The litigation service password is automatically and randomly generated by the trial process management system and corresponds to the case number, which is unique and specific. Therefore, the parties or their agents must keep their litigation service passwords properly to avoid the adverse consequences of their identity being used by others due to the leakage of litigation service passwords.

Note: Dial 12368, the specific service time according to the local court regulations.

The conditions for prosecution are:

(a) the plaintiff is a direct interest in the case of citizens, legal persons and other organizations;

(b) a clear defendant;

(c) specific claims and facts, reasons;

(d) belong to the people's courts to accept civil litigation and the jurisdiction of the people's courts.

Legal basis:

Article 119 of the Chinese People's Republic of China Civil Procedure Law

Suits must meet the following conditions:

(a) the plaintiff is a citizen, legal person and other organizations with a direct interest in the case;

(b) there is a clear defendant;

(c) there is a clear defendant;

(d) the scope and jurisdiction of the People's Court. /p>

(3) there are specific claims and facts, reasons;

(4) belong to the scope of the people's courts to accept civil litigation and the jurisdiction of the people's courts under appeal.

Article 120

A lawsuit shall be filed with the people's court, and copies shall be made according to the number of defendants. If there are difficulties in writing the indictment, the indictment may be filed orally, and the people's court shall record the indictment and inform the other party.