hotels generally have the following departments: front office: generally located in the lobby on the first floor of the hotel, it provides a series of services for tourists, such as reservation, check-in, consultation and luggage storage and delivery. You can ask the front desk staff for any questions you encounter during your trip. In addition, the hotel front desk can also provide you with morning call, car booking and other agency services. Housekeeping: The comfort of your trip is closely related to the services provided by Housekeeping. Mainly manifested in the cleanliness and hygiene of your room, complete supplies, complete facilities and so on. In addition, your requirements for hot water, ice cubes, laundry and ironing are also completed by this department for you. Catering Department: Most hotels have two or more restaurants, cafes and bars to provide catering services for you. Because the hotel pays attention to the quality of service, its price is also relatively expensive. Security department: responsible for the safety of hotel guests. In case of illegal car smuggling, forced selling, exchange of foreign exchange, theft, etc., you can ask the front desk and security personnel for help. Recreation department: it can be divided into the following parts: gym, equipment fitness, ball fitness, swimming, sauna, massage and so on. Entertainment: karaoke, dance halls, performances, etc. Beauty salon: services such as makeup, massage, hairdressing and hair dyeing. Medical services: Generally, high-star hotels have infirmary. However, only common minor illnesses and injuries are treated for the guests, and those that are serious or inaccurate will be responsible for contacting the nearest big medical hospital for treatment.