Operations Managers need good communication skills, organization and coordination skills, teamwork skills, and logical thinking skills. The following is my careful collection, and I will share it with you below, let's enjoy it.

Operation Supervisor Job Responsibilities 1

1, responsible for the daily management of the warehouse, such as unloading, loading, and picking;

2. Responsible for the daily arrangement of the route, time and stowage capacity of the transport vehicle;

3. Have certain data analysis ability, and be able to put forward suggestions for process improvement through data analysis;

4. Assist the manager to manage the daily operation work and ensure the completion of various operating indicators;

5. Docking and communicating with customers, effectively understanding and implementing the customer's indicator requirements

Operation

Supervisor Job Responsibilities 2

1, responsible for the analysis and collation of regional business conditions and consumption dynamic information, and doing a good job in the analysis of business information

2, responsible for formulating customer service work planning and monthly work plans, and responsible for the specific implementation of the regional diversified business and service planning plan

3. Responsible for regional environmental maintenance, on-site operation and emergency resolution 4

. Responsible for the management of regional merchants' health, personnel, goods and other aspects

5. Responsible for the management and supervision of the preparation, notification, handover and acceptance of merchants, and the management and inspection of the company's rules and regulations before entering the market

6. Responsible for the POP inspection of various shops and public areas in the shopping mall

7. Responsible for the training and evaluation of the work and business ability of subordinate personnel, and complete other tasks assigned by the manager

Operation

Supervisor Job Responsibilities 3

1. Implement the company's service purpose, respond to all kinds of daily operation of the supermarket and deal with various emergencies in a correct, standardized and efficient manner, and improve customer satisfaction;

2. Responsible for daily operation management, daily training of employees, work performance evaluation, discipline management, etc., familiar with the workflow and operation specifications of each position in the supermarket;

3. Complete the staff schedule on time every week, and put forward a reasonable personnel demand plan according to the position of the employee;

4. Responsible for formulating and implementing supermarket commodity sales targets and work plans, implementing unified and standardized supermarket management of supermarket commodity safety and quality display standards, inspecting the operation of commodity equipment and putting forward reasonable maintenance requirements;

5. Complete all kinds of daily operation-related reports and reports on time and accurately;

6. Do a good job in the daily supervision and management of security and cleaning companies and fire protection.

Operation Supervisor Job Responsibilities 4

1. Familiar with store operation and management, good language expression and interpersonal communication skills;

2. Familiar with the application of various office software and basic statistical analysis ability;

3. Have a certain degree of market sensitivity, be able to understand customer psychology and consumer needs, and have strong business ability;

4. Strong planning, organization and coordination skills, strong sense of responsibility, good at dealing with all kinds of customers, and able to properly deal with various emergencies.

5. Familiar with the operation and organization of peer business formats (retail/catering/entertainment), and have a deep understanding of commercial real estate operation and management.

6. Implement sales management and on-site management in the area under its jurisdiction;

7. Responsible for the implementation of daily communication and relationship maintenance between the region and merchants, and deal with emergencies;

8. Deal with the events that occur on the floor under its jurisdiction and safeguard the interests of the company;

9. Participate in negotiations, plan various promotional activities, and strive to promote the improvement of sales;

10. Assist the manager to organize the market research of competitors, and analyze them, and adjust the business strategy in a timely manner according to the situation of competitors.

Operation Supervisor Job Responsibilities 5

1, responsible for the company's daily business activities, to create a good internal environment for the company's development and operation, to achieve marketing goals.

2. Responsible for the overall planning, marketing, promotion, customer relationship management, sales, after-sales and other system operation and management work of the store.

3. Responsible for brand operation and management, including brand store opening plan, implementation, service specifications and commodity and price management.

4. Responsible for the implementation and cooperation of the company's related marketing activities, and planning the store promotion plan.

5. Data monitoring: marketing data, transaction data, commodity management, customer management. Maintain a high degree of anti-risk prediction ability and take preventive measures in advance.

6. Solve various tenant complaints and problems encountered in sales services and report to superiors in the form of daily reports.

7. Follow up and coordinate the handling of business related licenses (business licenses, environmental protection, environmental assessment, catering licenses, special business licenses, etc.) for all tenants of the project.

8. Organize the department to collect the accounts receivable of the tenant to ensure that the accounts receivable are reasonably controlled.

9. Ensure that business management skills are fully utilized, maintain customer service objectives and performance targets in all areas of responsibility, identify and analyze problems and challenges in operations, and facilitate the development of solutions to prevent recurrence.

10. Advocate business decision-making; Lead by example and present an image of honesty and integrity to employees

11. Encourage and build mutual trust, respect and cooperation among team members to ensure that cross-departmental work is recognized.

12. Set an example for department employees, demonstrate the right standards of behavior, communicate performance expectations based on the job description of each position, and monitor progress.

13. Understand the job position of employees, supervise and manage employees, manage all daily work, be able to perform duties in the absence of employees, and compensate for the lack of any function of the operation directly or through team members to ensure normal operation.

14. Do not exchange information with other units that endangers the company's confidentiality policy, do not engage in illegal business that may damage the company's positioning, and supervise the operation of the entire service department to maintain a high standard of service.

15. Ensure that every employee keeps abreast of various updated management knowledge, promotion plans, and policy changes in the shopping center, and handles internal communication and contact.

16. Ensure that policies are managed fairly and consistently, disciplinary procedures and documentation are completed in accordance with standards and local operating procedures (SOPs and LSOPs), and support the peer review process.

17. In accordance with the company's business objectives, formulate effective standards and local operating procedures (SOP and LSOP) with the management.

18. Conduct regular appearance, safety, staffing, security and maintenance inspections of the entire property.

19. Understand and be able to execute all contingency plans, including accidents, deaths, elevators, thefts, vicious crimes, fires, etc., and understand and comply with loss prevention policies and procedures.

20. Communicate with employees about important information before and after all activities, observe the service behavior of employees, ensure that all employees wearing uniforms wear them accurately, and also wear name tags at all times, and need to be on call in emergencies or other emergencies.

21. Participate in the daily management of the garage according to the instructions of the superior.

22. Complete other tasks assigned by superiors.

Responsibilities of the operation supervisor 6

1. Assist the manager to establish and implement the system specifications for operation, customer service and other aspects;

2. Responsible for the decoration management, on-site management, commodity management, environmental beauty, personnel management, etc. of the relevant floors/formats of the shopping center according to the requirements; Assist in the on-site management of multiple operations;

3. Collect and pay rent, property management fees, water and electricity fees on time as required, and complete various income targets in a timely manner;

4. Responsible for dealing with various emergencies, and handling related matters in strict accordance with the company's standards and legal standards;

5. Responsible for handling daily merchant and customer complaints, and assisting in solving major customer complaints;

6. Daily operation and management: morning meeting, regular training for merchants, business counseling, etc.; Continue to communicate with merchants and establish a good cooperative relationship between merchants and the company.

Operations Supervisor Job Responsibilities 7

1. Responsible for supervising and managing the service quality, environmental quality and discipline of the site;

2. Inspect and assist in the operation of the department and the site;

3. Inspect the store every day and urge the merchants to implement the regulations of the store;

4. Supervise the sales status of each store on the floor in charge, analyze the business status of the store and various related factors on a weekly and monthly basis, and report to the superior leaders in a timely and comprehensive manner;

5. Complete other tasks assigned by the leader.

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