Introduction: Restaurant managers all know the importance of walking management, but how can we give full play to the role of walking management? You need to pay attention to the following skills. Restaurant managers walk around to manage
1. Communicate with employees emotionally
Managers often walk, have a look and talk with employees, so that they can get close to employees, get to know them, understand them, observe people's feelings, master first-hand information, and naturally instill their work ideas and professional skills into employees.
This can shorten the distance with employees, make employees know that leaders care about and attach importance to them, and they will naturally be proactive and enthusiastic when they work.
as some employees say: Leaders regard us as treasures, and it is worthwhile for us to suffer and be tired again. ? This is the emotional communication function produced by walking management.
2. Go out of the office and take the initiative to manage
Compared with sitting in a luxurious office and waiting for subordinates to report, walking management is an active management that takes the initiative to attack and collect information. In many enterprises, the relationship between managers and subordinates is like a cat and a mouse. Subordinates are always on guard against managers and want to be lazy, desert and do something unrelated to work.
If the manager just sits passively in the office, then the subordinates will be bold and lazy. On the contrary, if managers often go out of the office and walk around the employees' office area, they can not only understand the progress of work, but also find problems and prevent employees from being lazy.
of course, if the department manager tells his subordinates: I'm going to check one of your jobs today. ? The staff will definitely do the work properly before you come to check.
Therefore, the manager's verification work must be random, and positive verification will make employees maintain a sense of urgency, thus further standardizing their own behavior, so as to do the work better.
3. Find problems in time and help employees correct their mistakes
Managers want to pursue better management performance, and walking management will help achieve this performance goal.
because managers can find problems in their work in time, correct employees' mistakes, enhance employees' ability to handle affairs and improve employees' quality, which will help employees well, walking management is actually a kind of guiding management.
4. Pay attention to details
In the process of walking management, managers should pay attention to every detail and constantly remind employees to be frugal, which has a good effect on preventing profit loss and cost increase.
as a manager, you don't need to be hands-on, but you must be observant, observe the details more carefully than others, set a good example for employees, and make everyone establish a sense of detail, so as to do a good job in management and grasp the benefits of enterprises.
5. Tracking the progress of tasks
One of the important links of walking management is to track the progress of task execution and the improvement of problems, because this management mode is convenient for managers to know and master the first-hand information of enterprise operation in time, so as to formulate development strategies according to specific conditions and solve problems in front-line operations at any time.
at the same time, managers will inevitably find some problems by going into the market and visiting customers, and then improve them in time. Because many problems can't be solved at once, it requires managers to arrange people to track these problems and make clear the time schedule of completion. In this process, managers should track the progress of task improvement in time, so that subordinates can learn to track themselves.
6. Finding talents
Walking management is an assessment of subordinates. Managers can only know how their subordinates' work performance is until they go to the front line to have a look. However, when subordinates know that their superiors will often walk around, they naturally dare not neglect their work, but strive to do things well and accept the assessment of their superiors.
In addition, walking management is convenient for finding talents in the front line, allowing them to display their talents and prove their value. This fully embodies the meritocracy? People-oriented? Spirit, help to stimulate the enthusiasm of all employees, thus creating more profits for the enterprise.
7. Skillfully avoid the disadvantages of walking management
Facing? Walking management? Some disadvantages, such as many people often talk about, will appear leapfrog phenomenon, which will affect the normal workflow. If the information is smooth, where are the executives? Walking? If you know the information before, you should make some targeted inspections and guidance according to the prescribed procedures, and there will be no impact on the normal workflow, unless the information is not timely and comprehensive, or you don't follow the procedures.
so, in? Walking? It is very important to make a comprehensive understanding and analysis before. At the same time, standardized and unified working procedures and systems can constrain employees at all levels to follow the procedures and will not affect the workflow.
what is the second common question? Walking? Sometimes the superior will disturb the work of the subordinates and reduce the work efficiency. Walking management should be based on the premise of not disturbing the normal work of subordinates, and it is best to do it quietly.
record and observe all processes and links in enterprise operation, understand employees' mental state, listen to employees' voices, and understand the current situation of the enterprise from every detail. Then return to management positions and make adjustments to system policies and even strategies. We can't just regard walking management as a means to monitor subordinates.