Chongqing Yiju Changtong Card Student Card I. Introduction of Student Discount Card
Student discount cards are for personal use only. It is suitable for full-time primary and secondary school students aged 65,438+08 and under 65,438+08 who are enrolled in Chongqing Tongka Co., Ltd. approved by Chongqing Municipal Education Commission and have established accounts. After paying 20 yuan every month, the student discount card users can take the designated bus for 90 times. The number of times this card is used is limited to the current month, and the remaining times of the cross-month card are invalid.
Second, the student discount card processing materials
1. Students in the main city should bring their ID cards and one-inch photos.
2. Foreign students need school certificate, ID card and one-inch photo.
Processing address:
Jiangbei operation center
Address: Block A, Ideal Building, Jinhong Avenue 1 (next to Hongqi Hegou Bus Hub Station, next to Exit 2 of Line 3)
Yuzhong operation center
Address: Zhongshan 3rd Road, Shangqing Temple 17 1 (40 1 next to the bus stop).
229 dispatching pavilion business hall
Address: Next to Siji Garden, Xijiao Road (298 Dispatching Pavilion)
Sanjiaobei business hall
Address: No.613, Hanyu Road (next to 183 departure station)
Lijiatuo service station
Address: No.27 1, Jiumu Land, Li Dan Garden, Lijiatuo Triangle Monument.
Dadukou business hall
Address: No.324 Xinshan Village, Xinshan Village Street, dadukou district City, China.
Lianglu business hall
Address: No.4 Lane 19, Wuxing Road, Shuanglonghu Street, Yubei District, with No.4 attached (Jinling District of the airport, next to Xinwei Kindergarten diagonally opposite Hanting Hotel).
Beibei operation center
Address: No.218, Yunqing Road, BeiWenquan Street, Beibei District (Chengnan Bus Terminal)
Nan' an operation center
Address: No.6 Hubin Road, Nan 'an District (next to Yonghui Supermarket Nanhu Garden Store)
Third, the way to open the electronic wallet of the student discount card
Student discount cards can open e-wallets. After opening, the student discount card can be used on the machines with the function of livable unblocked card consumption, such as buses, tracks, supermarkets, cinemas and restaurants.
Special reminder: After the e-wallet function is enabled for the student discount card, the 25 yuan deposit collected at the time of processing will also be automatically converted into service compensation, and the standard fee of 1 yuan/month will be deducted from the date of enabling the e-wallet function, valid until.
Four, the student discount card refund procedures
If the discount card looks intact and has perfect functions, it can be returned. When returning the card, the cardholder shall go to the comprehensive service hall of livable Changtong Card with the first bill (purchase (receipt) of livable Changtong Card, printed receipt of card sales and 25 yuan charging voucher) or his ID card and a copy.
When the discount card without e-wallet function is returned, the card deposit can be returned after the 5 yuan handling fee is charged.
For the discount card with electronic wallet function, the remaining amount will be returned to the user after charging the depreciation fee of 5 yuan card and the service compensation of 1 yuan/month. The amount in the card will be collected four working days after the user accepts the business.
Five, the student discount card warranty period
The warranty period of the student discount card is 1 year if the electronic wallet function is not enabled. If the electronic wallet function is enabled on the student discount card, the warranty period will be extended from 1 year to 25 months, counting from the date of issuing the card.
Six, the student discount card damage procedures
If the student discount card cannot be used normally for some reason, please go to the comprehensive service hall of livable unblocked card for inspection.
(1) Student discount card with electronic wallet function
Non-human damage
If the card is not artificially damaged, and the card is still within the 25-month warranty period, the user can replace it with a new card with the first bill (purchase (receipt) of livable unblocked card, printed receipt of card sales, and 25 yuan charging voucher) or the original user ID card after paying the service compensation for the corresponding used month. (The warranty period of the new card will start from 25 months again. )
Artificial damage
If the card is artificially damaged (such as the card is bent, broken, punched, soaked, the card surface has obvious scratches, the chip is damaged, etc.). ), the bad card transfer procedures must be handled with the first receipt (livable unblocked card purchase (receipt), printed card sales receipt, and 25 yuan's charging voucher) or the original and photocopy of the user's ID card, and the new card needs to pay the corresponding fees. Users can get a new card after the fourth working day from the date of acceptance. (The warranty period of the new card will start from 25 months again. If the card is seriously damaged, the chip number cannot be recognized, and any information cannot be read, it will be impossible to transfer the bad card. )
(2) Student discount cards that do not have the function of e-wallet.
Non-human damage
If the card is not damaged artificially, and the card is still within the warranty period of 1 year, the user can exchange it for a new card for free with the first receipt (receipt for purchasing a card in Tong Tong, printed receipt for selling the card, and charging voucher in 25 yuan) or the original user ID card. (The warranty period of the new card is recalculated. )
Artificial damage
If the card is artificially damaged (such as the card is bent, broken, punched, soaked, the card surface has obvious scratches, the chip is damaged, etc.). ), the bad card transfer formalities must be handled with the first receipt (livable unblocked card purchase (receipt), printed card sales receipt, and 25 yuan's charging voucher) or the original and photocopy of the user's ID card, and the corresponding new card fee shall be paid. Users can get a new card after the fourth working day from the date of acceptance. (The warranty period of the new card starts from 1 year. If the card is seriously damaged, the chip number cannot be recognized, and any information cannot be read, it will be impossible to transfer the bad card. )
Seven, student discount card loss reporting method
After the electronic wallet function is enabled on the student discount card, you can only report the number of rides.
The loss reporting process is as follows:
65438+
2. Please keep the application form for loss reporting after handling.
3. After the fourth working day from the date of acceptance, the user can apply for a new card for the user with the certificate of loss reporting and his ID card. After the staff checks the bill correctly, the remaining part of the original card will be transferred to the new card. (New cards need to be purchased by users themselves)
4. After the loss is reported, but before the transfer or refund, if the livable unblocked card is found again, the user can report the loss and cancel it at the comprehensive service hall of livable unblocked card that handled the business before with the loss report form and his ID card, and the livable unblocked card after the loss report can be used for 5 working days. If the livable unblocked card has been transferred or refunded, the card will be invalid.
Eight, student discount card balance query method
Users with livable student discount cards can go to the business outlets of livable student discount cards to check the balance in the cards. If you need to consult, inquire or complain in the process of handling and using the livable children's card, you can call the customer service hotline of Chongqing Tongka Company at 9510511for consultation.