Current location - Recipe Complete Network - Catering industry - Duties and Responsibilities of the Front Office
Duties and Responsibilities of the Front Office

Front Office Greeter Job Responsibilities

Refers to the content of the work required to be done by a position and the scope of responsibility that should be assumed. Position, is the organization for the completion of a task and established, by the type of work, position, title and grade content. Here is what I bring to you the front office welcome job responsibilities, I hope to be able to help you!

Job responsibilities:

1, accepting telephone, fax, Internet and other different forms of room booking, booking information into the computer and conveyed to the relevant departments and posts;

2, timely according to the work standards and procedures for booking changes, cancellation and other data processing;

3 To check in and register guests, arrange rooms, and meet the reasonable needs of guests as far as possible;

4, keep the front desk clean and tidy, check whether the required forms, stationery and promotional items are complete, and report to the front desk foreman;

5, carefully check the guest information entered into the computer on the previous shift, and timely and accurate input of the shift's 'guest information;

6, to help the Front desk cashier for the guests to do a good job of checkout;

7, to complete other tasks assigned by the manager.

Requirements:

1, good image, good temperament, age 18-28 years old;

2, college education and above, 1 year related work experience, secretarial, administrative management and other related professional priority;

3, strong sense of service, skilled Use of computer office software;

4, with good coordination skills, communication skills, responsible, lively and cheerful personality, with affinity;

5, accurate and fluent Mandarin;

6, with a certain knowledge of business etiquette.

;