On April 9th, 2121, Ningbo tourists said that they ordered steamed eggs with sea urchins in Sanya Scenic Area Hotel, but they didn't see sea urchins, and Australian lobsters were also switched, spending RMB 2,427.6. This incident has aroused widespread concern among netizens. Slaughter customers? Events occur frequently in scenic spots. How can we prevent this from happening?

first of all, meet in the scenic spot? Slaughter customers? Phenomenon, as consumers, we should not be afraid, we should take up legal weapons and safeguard our legitimate rights and interests. ? Slaughter customers? This phenomenon exposes a variety of illegal and illegal phenomena in China's tourism and catering industry. Some restaurant owners sell artificially cultured seafood as wild seafood to consumers at high prices, which constitutes fraud. Some shopkeepers are short of weight when weighing seafood, even if they are caught by consumers on the spot, they will use violence to force consumers to pay the bill, which is suspected of extortion. When we spend money in a hotel, if we find that the license of the hotel does not match the name of the plaque, we will not provide services under the real name. Or the restaurant's "Catering Service Permit" has expired and has not applied for renewal. These are all violations of relevant laws and regulations and should be punished. What if consumers find out about the hotel? Slaughter customers? Phenomenon, after posting this situation online, the store called to intimidate and posted the information of the consumer family online. These acts violate laws and regulations and should be punished by law.

however, to put an end to the phenomenon of cheating customers, we can't just rely on consumers' rights protection, but also need the efforts of government functional departments. First of all, it is necessary to strengthen publicity and education, improve the quality of employees in scenic spots, and let them clearly understand that the act of smuggling customers involves violations of laws and regulations. Secondly, it is necessary to intensify supervision and crackdown. The tourism market should be constantly rectified. For merchants who infringe on tourists' personal interests, they should not only criticize and educate, but also pursue their legal responsibilities according to law. At the same time, they should take measures combining economic punishment with suspension of business for rectification, so that merchants will not dare to cheat customers. Third, a special service team should be set up. Service teams can patrol the scenic spots from time to time to solve problems for tourists in the scenic spots in time, which can also improve the service level of the scenic spots and play a supervisory role for some unscrupulous businesses. Fourth, we should accept the supervision of the media and society and open a hotline for reporting. We should promptly follow up and solve all kinds of acts of cheating released by tourists to the society through the internet, and at the same time put an end to retaliation against tourists so that tourists can dare to tell the truth. Slaughter customers? Behavior not only harms consumers, but also brings unfavorable factors to the development of scenic spots. Yunnan is a lesson from the past. In the past, many people traveled to Yunnan, but they encountered many acts of cheating, such as forced shopping and sky-high tea prices. These news made us tourists never dare to travel to Yunnan again, which also brought heavy losses to Yunnan tourism. Honesty and trustworthiness can not only live in harmony with each other, but also promote the development of scenic spots, so we must put an end to it? Slaughter customers? Phenomenon.