The Tian Wai Tian Restaurant has finally changed ownership. I think it's only a matter of time, because they do not know how to serve. Wanda Plaza on the side of a originally very hot Xinjiang small restaurant also closed, which can be expected, because they simply do not know how to treat customers. Inexplicably, unknowingly on the street "Chengdu snacks", have changed into the first charge after the rules of food, which makes many customers are very uncomfortable, they explained that they are fast food, so the first charge. They explain that they are fast food, so they charge first. As if they were like McDonald's, do they have the stature and ability to do this? Many of the guys in the street stores, or the food delivery stores, often carry their food in one hand, and a cigarette in the other, and appear in front of their customers with a slow, dangling look, not realizing that they are now working and serving. In my opinion, most of the restaurants in China do not know how to serve, and what is worse, they are in the service industry but do not know what service is. This is the main blind spot of Chinese restaurants. Nowadays, there are three main types of restaurants. A kind of cultural people open store, the main reaction in two levels: is the store's decoration has a theme, there is culture. It is the store has a service culture. This is mainly reflected in some high-end stores. The second pattern is that there is no culture of people open store, mostly some small and medium-sized stores, they are selling rice to customers, in the ordering and serving of food service process, there is no management. Thirdly, Hong Kong and Taiwan imported tea restaurants, in the environment, culture, service improvements, but in the food service, it is simply in the show, and the mainland catering small stores to form two contrasts. One is content without service, and the other is no content with service. Ignoring the needs: only customers want napkins they give. In fact, like "Tian Wai Tian" such a restaurant, they should know how to serve, at least the size of each of their stores should have. Their welcoming lady is also considered to be enthusiastic, the menu is also considered to be a model, but they really do not know how to meet the needs of customers, or with the demand, they give you the service is gone. For example, they have ordering service, I have many times often eat one of their noodles, with reed, tomato, etc., 6 yuan a bowl, not bad. We almost ate all their dishes, only left this noodle impression is not bad, as long as not upstairs, often call takeaway to eat. Later, they probably saw that customers loved this noodle too much, so they modified it. First, the noodle bowl to change the small, delivery takeaway, the original bowl with the way to send, change the way to use fast food box. After this change, the noodles became inedible, and the flavor of the noodles changed. Then, we no longer need to eat in this family restaurant.