Shanghai Disneyland has been temporarily closed since August 4, 2021, and was scheduled to reopen on August 6th. The closure is in response to the Shanghai Municipal Government's request to step up outbreak prevention and control measures to ensure the health and safety of guests and employees.

Shanghai Disneyland temporarily closes in response to heightened epidemic prevention and control measures

The Shanghai municipal government has asked that all tourist attractions, entertainment venues and other venues strengthen epidemic prevention and control measures, and strictly implement preventive and control measures to ensure the health and safety of visitors and employees. Shanghai Disneyland has also responded positively to the government's call and taken the following measures:

Visitors are required to purchase tickets in advance and register with their real names and health codes for authentication.

All visitors and employees in the park are required to wear masks and maintain a social distance.

The park is regularly sanitized and ventilation is enhanced.

Guests and employees are required to undergo temperature testing and health inquiries.

Despite the measures taken by Shanghai Disneyland, the Shanghai municipal government has decided to step up outbreak prevention and control measures, requiring all tourist attractions, entertainment venues and other venues to be temporarily closed to ensure the health and safety of visitors and employees as the outbreak situation remains serious.

How will visitors who have purchased tickets be handled?

If you have already purchased a ticket for Shanghai Disneyland, you can handle it in the following ways:

The validity of the ticket starts from the date of purchase, and the ticket can be used during the opening period within the validity period.

If you have purchased a ticket but have not used it, you can apply for a refund within the ticket validity period.

If you have purchased a special event ticket, you may request a refund within the ticket validity period.

If you have made a hotel or catering reservation, you may use it during the opening period or cancel it up to 48 hours prior to the reservation date.

If you need to make a refund or cancel your reservation, you can do so through the official Shanghai Disneyland website or customer service hotline. Please note that refunds and cancelations may take some time to process, so please be patient.

We look forward to the early reopening of Shanghai Disneyland

Shanghai Disneyland is one of the most popular theme parks in China, attracting many visitors. We believe that with the ****together efforts of the Shanghai Municipal Government and Shanghai Disneyland, the outbreak prevention and control measures will be effectively implemented, and Shanghai Disneyland will reopen as soon as possible, bringing more joy and wonderful memories to visitors.