Job Description:

Guide and manage the service to guests, and ensure that every guest receives warm and courteous service.

work content:

1. Preside over various services in the lobby to ensure the lighting and music effects;

2。 Supervise the work quality of the front desk and waiters;

3。 Inspect the sanitary conditions of the lobby and rooms;

4。 Supervise the operation of the whole hotel, especially at night;

5。 Manage large-scale activities and provide related services;

6。 Answer and deal with customers' questions.