Guests have diverse needs for restaurants. In the process of serving the guests, the service staff should not only provide the guests with exquisite dishes and clean dining environment, but also communicate their feelings with the guests during the service.
When guests come to the restaurant, they should not only taste delicious food, but also need the restaurant staff to treat them as friends and relatives. I not only like to hear the attentive greetings from employees, but also see their cordial smiles, and I hope to get sincere friendship and care from my relatives.
Work content:
The job of a restaurant waiter is not limited to remembering the names of dishes with a notebook, but also includes recommending dishes, matching drinks, taking care of children and the elderly. In the foreseeable future, these derivative services will be an important competitive content among catering enterprises.
From this point of view, in order to retain waiters, on the one hand, it is necessary for relevant parties to strengthen labor protection for catering employees, standardize working hours and improve the corresponding social security system. On the other hand, enterprises should also improve their professional skills by improving service processes, so as to achieve more intimate and efficient storefront services, and at the same time, give catering waiters more room for career development.