Current location - Recipe Complete Network - Catering training - Report takeaway merchants unhygienic where to report
Report takeaway merchants unhygienic where to report
A, how to report restaurant health problems can be reported to the local health department or the Food and Drug Administration to report or through these two departments to the community to report the public monitoring telephone. Phone: 12320 health hotline, 12315 consumer complaints and reports line, 12331 Food and Drug Administration hotline. Process: After receiving the request for acceptance, the acceptance of the conditions of research and judgment, meet the conditions will be forwarded to the relevant departments for acceptance, to be processed will be feedback to the complainant.

Two, restaurant health failure how to punish the catering industry must hold a "health license" to operate normally, the food and drug supervision will often be inspected, if found unqualified, to be subject to certain penalties. First of all, the scope of the restaurant health failures include: site selection and environmental processing, business premises, eating utensils and tools and equipment, health management, raw and auxiliary materials, processing operations, etc., aspects of the basic health requirements and management guidelines.

The State Food and Drug Administration issued a "notice on strengthening the supervision and management of food service environmental hygiene," requiring food and drug regulatory authorities around the world to strengthen the management of food service environmental hygiene, the implementation of the relevant provisions of the Food Safety Law, to protect the people's food and beverage consumption safety. If the supervision and inspection or sampling found that the restaurant has violations of the law, supervision of food service, should provide rectification and rectification and serious investigation and punishment in accordance with the law. Daily supervision and inspection, sampling and monitoring of administrative penalties and other information to the public, while maintaining a smooth channel for complaints and reports, to encourage consumers and food service practitioners to monitor.

For restaurant health failure, the regulatory authorities to give the following penalties: According to the Chinese people *** and "State Food Safety Law" Article 125, confiscate the illegal income and illegal production and operation of food, food additives, production and operation of tools and equipment, raw materials and other items. According to the illegal production and operation, such as the value of goods less than 10,000 yuan penalty of 5,000 yuan more than 50,000 yuan, the value of goods more than 10,000 yuan and impose a value of more than 5 times the amount of 10 times the amount of fines, and if the circumstances are serious, ordered to suspend production and business, or even revoke the license.

According to Article 126 of the Food Safety Law of the People's Republic of China*** and the State of China, those who fail to meet the hygiene of the restaurant are given a warning, and in serious cases, ordered to stop production and stop, or even revoke the license.

According to the "Chinese People's *** and the State Food Safety Law" Article 135 provides that the revoked license of the food production and operation, as well as its legal representative, directly responsible for the supervisory personnel and other personnel directly responsible for the date of the decision to impose penalties shall not be allowed to apply for a food production license for five years from the date of the decision to apply for a food production license. Such as food safety crimes such as sentenced to fixed-term imprisonment of more than a criminal offense will not be allowed to engage in the management of food production and operation for life, and may not serve as food safety management personnel of food production and operation of enterprises. Hygiene is the basic conditions for the survival of the catering industry. If the restaurant hygiene is not qualified, not only affects the health of customers, but also involves the whole community, the business of the restaurant will also have a great impact.

Three, the restaurant must obtain what documents

(a) health certificate, in the local epidemic prevention station for the health of food and beverage workers.

(ii) sewage license, in the local environmental protection bureau for sewage license.

(c) Catering license, in the local health supervision office for catering license.

(iv) Food distribution license, apply for food distribution license at the local industry and commerce bureau.

(E) business license, get the above documents, and then go to the local industrial and commercial bureau for business license and tax registration certificate.

According to our laws, you can complain to the food and drug administration.

Legal basis:

"Chinese People's *** and State Food Safety Law"

Article 6 of the local people's government above the county level is responsible for the supervision and management of food safety in the administrative region, unified leadership, organization and coordination of food safety supervision and management of food safety and response to food safety emergencies in the administrative region. Work, establish and improve food safety supervision and management of the whole working mechanism and information **** enjoyment mechanism. Local people's governments at or above the county level shall, in accordance with the provisions of this Law and the State Council, determine the responsibilities of food safety supervision and management, health administrative departments and other relevant departments at their respective levels. Relevant departments in their respective areas of responsibility for the supervision and management of food safety in the administrative region. Food safety supervision and management department of the people's government at the county level can be set up in townships or specific areas of the dispatching organization.

Article 148 Consumers who are harmed by food that does not meet food safety standards may claim compensation for losses from the operator, or from the producer. Received the consumer compensation requirements of the producer and operator, shall implement the first responsibility system, the first to pay compensation, shall not pass the buck; belongs to the producer's responsibility, the operator has the right to recover the compensation to the producer; belongs to the operator's responsibility, the producer has the right to recover the compensation to the operator. The production of food that does not meet food safety standards or the operation of food that is known to be not in compliance with food safety standards, the consumer in addition to compensation for losses, but also to the producer or operator can also be required to pay ten times the price or three times the loss of damages; increased compensation for less than one thousand yuan, one thousand yuan. However, the food labeling, instructions for the existence of defects that do not affect food safety and will not mislead consumers except.