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Working as a Restaurant Waiter for Gerdot Case Study
It is obvious that Danny's work achievement is obviously due to the fact that he did not receive any encouragement from Gerdotte in any way, which of course means that Gerdotte does not understand the importance of motivation of employees in the process of human resource management. In organizational management, communication (communication) refers to conveying a certain meaning or idea to others and letting others understand this meaning or idea. (1) / i.e., a body or group in the organization has the need intention to express to the corresponding communication object in the organization, i.e., we commonly said that the exchange of ideas. The concept of communication is also widely used in human resource management, which is conceptualized as: communication is the process of transferring information, exchanging information, and enhancing understanding between two or more people or groups. (2)/And in the study of employee relations management, communication is defined as follows: communication is the process of passing information, ideas and feelings between people or groups of people for the purpose of setting goals and reaching ****same agreements. (3)/(Communication is the transmission of information and meaning from one part to another through the use of shared symbols.) (4)/Communication emphasizes a two-way (two- way communication), emphasizing the exchange of both ****same. Obviously this communication is not unidirectional, but bidirectional; not simply superior to subordinate or subordinate to superior, but mutual, i.e., the superior has requirements for the subordinate to let the subordinate know, understand and implement. Through this process of giving instructions, the superior guides and controls the employee's behavior. At the same time, the implementation of the instructions by the employees should also be reported to the superiors through certain feedback channels, and the superiors respond to the report, thus realizing the control of the organization's behavior. (5)/The necessity of communication is not only reflected in the role of control, but also in the process of human resources management, communication is an obvious role in the motivation of employees. (6)/Communication incentives, can be said to be a modern enterprise human resources (HR) management of non-compensation incentives one of the important means, is to frame the highway of corporate incentives. Here we use management communication (management communication): that is, communication between people in the organization.  As an exploratory course, management communication is not only a relatively new course in China, but also abroad. In this regard, Dr. Wei Jiang, Associate Professor of School of Management, Zhejiang University, has given me great inspiration and guidance in his book Management Communication - Concepts and Techniques, which was compiled after many years of teaching in the fields of enterprise strategy management, technological innovation management, communication management, and management technology development, as well as summarizing and thinking about domestic and international management experiences. In that book, Prof. Wei Jiang asks this question: What is management communication in the Chinese context? (7)/Many domestic management literature has often mentioned that the existing Chinese management translations of the literature and materials lack of Chinese cultural characteristics, and the cases are cases in the cultural context of other countries. (8)/So how to break through this wall in the domestic business management research? I think an extremely effective way is - communication. Let's look at the above case: obviously this is an authentic Chinese local typical case, the case of the protagonist - the chef, in dealing with the boss of their own performance of the neglect of this issue is obviously to take the Chinese implicit and meaningful way of expression, of course, but also reflects a certain communication skills. Chinese people up and down five thousand years of cultural accumulation, its humanistic spirit can be said to be more advanced than any other country in the world, only due to the modern history of closed-door policy, do not know how to change and backwardness of the course of beatings, as well as in the natural sciences, technology level and other aspects of the lack of China's modern enterprises, no matter in the level of technology, strategy, performance, HR management, and so on in all aspects of the passive position. Old China's painful history lessons are reminding us: ditch is through, not through is pain! Managing an enterprise is like governing a country, a country still needs to be so, let alone an enterprise. Enterprises to develop, we must do effective communication (effective communication). This point on the macro level on the one hand means that we have to be in line with the world to summarize and absorb the international advanced management ideas, and exchange experiences with international management entities. On the other hand, we have to realize the smooth communication and complementary promotion of excellent management ideas among domestic enterprises. Microscopically speaking, it involves the internal human resources, cultural ideas, ? force and material resources of various factors and links of communication and coordination. One of the very important reason, is because communication helps the enterprise to stimulate staff morale, exchange feelings, meet the needs, assist in decision-making, reach *** knowledge, to complete the goal, to promote the continuous improvement of organizational performance and the vitality of the enterprise. Its significance is self-evident.