First, professional ability

As a supervisor, you must master certain professional knowledge and professional ability. With the continuous improvement of your management position, the importance of professional ability will gradually decrease. As a supervisor at the grass-roots level, one's professional ability will be very important. What you want to achieve is that you can directly guide and represent your subordinates' practical work. The source of professional ability is nothing more than two aspects: one is from books, the other is from practical work. In practical work, you need to learn from your supervisor, your colleagues and your subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have.

second, management ability

for a supervisor, management ability corresponds to professional ability. The more majors you need in your position, the less management ability you need. On the contrary, the higher your position, the higher your management ability requirements. Management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability, and so on. Management ability comes from books, but more from practice, so to improve your management ability, you need to constantly reflect on your daily work, use your head to review your work from time to time and summarize your work.

Third, cultivate the ability of subordinates

As a supervisor, cultivating subordinates is a basic and important job. No matter how big the unit you lead is, you should remember that the unit you lead is a whole and use the strength of the team to solve problems. Many supervisors are reluctant to hand over some things to their subordinates for good reasons. Give it to a subordinate, tell him, you may not understand it when you speak, you need to repeat it, and then you have to check it. Instead, you might as well do it yourself quickly. But the key point is, if this development continues, you will always have endless things to do, and subordinates will always do what you think can be done well. It is an important duty of the supervisor to let subordinates know, be able to do and teach subordinates to do things. The strength of a department is not the strength of the supervisor's ability, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, the important duty is to train subordinates into lions without turning themselves into lions.

Fourth, work judgment ability

The so-called work ability, personally, is essentially a kind of work judgment ability, which is very important for all working people. To cultivate a person's judgment ability, we must first have a straightforward mind, or a good moral quality, which is the basis of work judgment. For the right and wrong of the world, we can have a correct judgment and distinguish between right and wrong. Secondly, as a supervisor, you should have a clear judgment, or a decision, on what to do, how to do it, and who to do it, no matter how big or small. In fact, the work judgment ability is a synthesis of the above four abilities, and the embodiment of the supervisor's ability is the embodiment of his work judgment ability.

V. Learning ability

Today's society is a learning society, and today's enterprises must also be learning enterprises, and each of us must also be the subject of learning. There are two kinds of learning, one is book learning, and the other is practical learning, which should be carried out alternately. Only if you keep learning can you make better and faster progress and keep up with the development of society. When we step into the society, we should take the initiative to learn, and regard learning as a habit and a normal state of life. Learning should be extensive, professional, managerial, business, life, leisure and all kinds of learning. The competition between people in the future is not about your past ability, but about your present ability. It's how you study now, and your study now is the foundation of your future competition.

VI. Professional Ethics

Dante has a saying: the defects of wisdom can be made up by morality, but the defects of morality cannot be made up by wisdom. For people at work, whether employees or supervisors, professional ethics is the first. This is just like for a person, health, wealth, status and love are all important, but health is "1" and everything else is "1". As long as "1" (health) exists, personal significance can be infinite. Professional ethics is the "1" for people who work. Only with good professional ethics can the above six abilities exist, and for a company, it is a qualified talent. Professional ethics is not the same as centripetal force to the enterprise, but as an employee, as a supervisor. No matter whether the company is good or not, no matter the position, no matter the salary, being responsible for your career is a basic accomplishment and the foundation of personal development. As long as you are in the company for one day, you should knock the bell well.

I think management should start with respect for employees.

Everyone has self-esteem and wants to be respected, especially employees working in enterprises. As a manager of an enterprise, only by respecting employees can employees respect you better and cooperate with your work. The most serious problem faced by every enterprise is the problem of people. Employees are the most important and creative "resources" of the enterprise, and their contributions maintain the success or failure of the enterprise. Every employee hopes that his opinions and ideas will be valued by managers, and that his abilities will be recognized by managers. Once people feel that they are valued and respected, they will have a mentality of not fulfilling their mission, and their enthusiasm for work will be particularly high.

Marx believes that respect is the need of human beings at a higher level. Since it is a higher-level need, it is naturally not easy to meet, and once it is met, its great role is immeasurable. So, how to respect employees? Here, I would like to make some suggestions to discuss with you:

1. Don't boss around employees. Some of our managers are very casual in using employees, bossing them around. "Xiao Zhang, bring me a pot of water." "Xiao Liu, buy me a pack of cigarettes." In daily life, there are many managers who use their employees at will. They expanded the concept of employees and equated it with nannies. What will employees think in their hearts? They must be filled with discontent, feel insulted, and thus have resistance to enterprise managers. Then how can they put 111% energy into their work? As the saying goes, "love me, love my dog", if employees have a negative attitude towards enterprise managers, how can they work hard to complete the work assigned by their superiors?

2. The more polite expressions, the better. Please don't give orders when you hand over a work plan to employees. Sincere and sincere tone is your best choice. For excellent work, a "thank you" won't cost you anything, but you can get rich rewards. When the reality even exceeds your expectations for them, employees will get the greatest satisfaction. When they really do this, it is enough to use a simple "thank you, I really appreciate it".

3. Thank the staff for their suggestions. When you listen to employees' suggestions, you should concentrate on it and make sure you really understand what they are saying. Let them feel that they are respected and valued; Never reject an employee's suggestion immediately, even if you think it is worthless; When you refuse an employee's suggestion, you must make it clear and use euphemism. And thank him for his advice.

4. Treat employees equally. Don't be influenced by personal feelings and other relationships in management; Don't compare an employee with another employee in front of him; Don't divide the tasks and interests between near and far.

5. Listen to the voices of employees. In daily work, paying attention to the voices of employees is the most effective way to respect employees, unite employees and mobilize their enthusiasm for work. It is also a very wise practice for successful managers. In fact, due to the limitation of knowledge and one-sidedness of views, a person will ignore many specific problems. In some cases, you may not pay attention to them, but it may have a profound impact on practical work. Only by widely listening to the opinions and opinions of employees and carefully analyzing them can we avoid mistakes caused by omissions in our work. For employees who make mistakes, good managers also adopt the method of listening. Instead of blaming them blindly, they give them an opportunity to explain, and they will think that you respect him very much. In this way, it is much more convenient to deal with problems, and employees will accept them orally and convincingly.

To sum up:

1. Don't boss around employees

2. The more polite words, the better

3. Thank employees for their suggestions.

4. Treat employees equally

5. Listen to their voices.