the most important thing in serving food is to ensure that the temperature of the food is appropriate. The basic order of service is: cold dishes, hot dishes, staple foods and soups, except for the special service regulations or procedures of restaurants. Note:

When you serve the first course, you should say "I'm sorry to have kept you waiting" to the customer, and then report the dishes; When you serve the last dish, you should say "please taste" and other honorifics; When you serve food, you should say, "Your food is ready, and there is soup. Please enjoy it." Remind customers whether the tiger needs to add food according to the number of dishes.

in principle, the service order is arranged according to local habits. For example, in some areas, cold dishes are served first, and then hot dishes; Hot dishes are famous Shanghai dishes, followed by meat, soup, dessert, pasta, dessert, and finally fruit. In some areas, cold dishes are served first, then soup, and then hot dishes are served in the center. In business, we can ask customers for advice.

when serving food, the movements should be smooth, light and rhythmic, and don't spill vegetable juice or soup on customers or the dining table. If the customer orders a lot of dishes and the table is full of dishes, the table should be set first. The dishes that the customer has basically finished should be replaced by side dishes or after the customer agrees, the empty dishes should be removed and finally served. When serving, don't pass the food to the customer. Say hello to the customer and use the service address: "I'm sorry to bother you, please wait a moment, and then deliver the goods from the customer's gap."

after ordering, customers should serve cold dishes within 11 minutes and hot dishes as soon as possible. Hot dishes are served when the cold dishes reach two thirds. Hot dishes are served together and finished in 31 minutes. But it can be flexibly mastered according to the needs of customers. If a dish takes a long time, customers should be informed in advance. If customers have special requirements, they should try their best to meet them. When customers order food, the personnel on duty should record the ordering time under normal circumstances in advance.