The following points can be said in catering meetings:
1. Service awareness.
for example, food safety, customer query solving skills, attendance, etc., we should praise what we have done well, implement certain incentive policies, criticize what we have done badly, and draw up a modification plan. Each road spoke separately, put forward the existing problems and good practices for exchange and discussion.
2. Employee awareness.
through the evaluation of some phenomena in the organization, let employees know clearly what the principles of the organization are, what the bottom line is, what to advocate and what to oppose. Deploy and emphasize the focus of the day's work to ensure that each member knows and is convenient for mutual cooperation.
3. Experience consciousness.
it is necessary to speak widely, and it is clear to listen to it. Let subordinates think about strategies and put forward constructive suggestions. The boss can communicate privately with employees first, and then make decisions and unify opinions through formal meetings. Once a decision is made, it needs to be implemented at the executive level and fully implemented. After the implementation, do feedback and summary, and accumulate experience.
4. After-sales awareness.
pay attention to two-way information communication with customers and provide value-added services. Making full use of various experience marketing methods to spread brands on the Internet can not only spread the favorite experiences of catering consumers in a wide range, attract target consumers and achieve the purpose of product sales, but also establish a special emotional bond and communication channel with catering consumers by giving them humanized and emotional experiences.
5. Provide value-added services.
from the customer's point of view and mentality, we should consider how to make consumers actively get the information they want in the fastest and smoothest environment, and leave a pleasant sensory and spiritual experience.
6. Be aware of publicity.
Establish an online platform, and catering enterprises design online marketing projects that interact with netizens to invite them to join the restaurant, so as to deliver preferential information to netizens in time, such as launching a brand-new promotion plan on holidays, inviting netizens to go online and causing netizens to respond.
This effect is better than that of traditional newspaper advertisements, and netizens can pay more attention to the information from online friends. Therefore, it is very important for restaurants to achieve the success of selling many people in a single month.