After-sales service process of domestic Zotye automobile:

1. The service station shall establish complete and true user files and vehicle maintenance files, actively remind users to make an appointment and provide maintenance tips.

2. Contact the customer by visiting the store for consultation, calling back or making an appointment with the customer during the last maintenance.

3. The receptionist should record the maintenance of the vehicle and prepare the corresponding equipment, spare parts and workstations to ensure the smooth implementation of the appointment.

Precautions:

Although there are many kinds of vehicles, their structures are similar. This should be said to be the credit of standardization and the need of large-scale production line. With the development of society, the progress of science and technology and the change of demand, the appearance of railway vehicles has also begun to change, especially the passenger cars are no longer the same old faces. However, their basic structure has not changed obviously, but the specific parts have more scientific and advanced structural design.

Generally speaking, the basic structure of a vehicle consists of five parts: body, underframe, running gear, coupler buffer device and braking device.

The car body is the part of the vehicle carrying goods or passengers, and it is also the basis for installing and connecting other parts of the vehicle. The bodies of early vehicles were mostly wooden structures, supplemented by steel plates and bow bars. Modern automobile body is mainly steel structure or light metal structure.