I'm also a catering business. First, I need to make clear two conditions before deciding whether to refund:
1. It's right to find a take-away agent to do online management. Of course, it depends on the size of your restaurant. I have three chain stores, each of which is over 211 square meters, and it has a good reputation in the local area. Because doing traditional offline business is different from online, I also found the agent company you mentioned, and the effect is still very good.
2. The second point is your catering crowd and cuisine. At present, most people order takeout, and office workers account for the vast majority, so it is difficult for young people to accept dishes with lots of onion, ginger and garlic, and boiled dishes are not suitable for takeout.
3. The online take-out operation is a continuous process, and the effect can't be seen in just one month, so we need to continue to observe it for a while.
finally, I wish my peers a prosperous business.