The Measures for the Administration of Catering Industry (Trial) has corresponding provisions on this:
Article 2 These Measures shall apply to catering business activities in People's Republic of China (PRC). ? In order to standardize the catering service business activities, guide and promote the healthy and orderly development of the catering industry, and safeguard the legitimate rights and interests of consumers and operators.
The term "catering business activities" as mentioned in these Measures refers to the business behavior of making finished or semi-finished products through instant processing, conducting commercial sales and service labor, and providing consumers with food and places and facilities for consumption.
Extended data:
?
Relevant provisions of the Measures for the Administration of Catering Industry (for Trial Implementation):
Fifteenth catering operators should establish and improve the consumer complaint system, clear the specific departments or personnel to accept and handle consumer complaints. The complainant shall be informed of the results of the acceptance, transmission and handling of the complaint.
Catering operators should establish and improve emergency plans and coping mechanisms, clarify the division of responsibilities and implement responsibilities. When an emergency occurs, the emergency handling procedure shall be started immediately, and the incident and handling results shall be reported to the relevant government departments in a timely manner.
Article 17 The local commerce authorities at or above the county level shall establish or entrust relevant institutions to establish credit records of business operators, their responsible persons and senior managers, and bring them into a unified national credit information platform, so as to disclose serious illegal and untrustworthy behaviors to the public according to law.
Baidu Encyclopedia-"Management Measures for Catering Industry (Trial)"