Teaching class: 12 Chinese tour guide title: tour guide's explanation method

Textbook Version: Travel Agency Management Professional Textbook "Tour Guide Business" I. Teaching Design Thought

The content of this lesson is selected from one of the tour guide service skills-tour guide explanation skills in Chapter 5 of Tour Guide Business. In order to achieve a good tour guide effect, the tour guide must adopt correct and effective explanation methods and skills, so that tourists can feel that the tour life is full of fun and leave an unforgettable deep impression.

The teaching of this course adopts the method of "teacher-oriented, student-centered" and combines the knowledge of scenic spots in Qinghai, and completes the teaching content of this course through three modules of "thinking, asking and reasoning". Second, the teaching objectives

Knowledge goal: to master the commonly used explanation methods of tour guides.

Ability goal: to cultivate students' practical ability to use tour guides flexibly and their creative thinking ability to adopt different tour guide methods according to the characteristics of different scenic spots.

Emotional goal: cultivate students' professional pride and strong sense of service, and establish values of self-confidence, enthusiasm and dedication.

Three. Teaching emphases, difficulties and resources

Teaching emphasis: in the process of explanation, three methods of explanation, namely, combining reality with reality, highlighting key points and asking and answering questions, are used flexibly.

Teaching difficulties: enable students to integrate the tour guide explanation methods they have learned, and finally form their own tour guide style.

Teaching resources: tourist guide words and multimedia courseware of Qinghai scenic spots. Fourth, teaching methods.

Task-driven method, situational teaching method and practical training improvement method V. Teaching link design

The teaching time of this course is 40 minutes. 1, review old knowledge, introduce new lesson 2, feel tour guide and practice tour guide.

3. Simulate the tour guide, feel the tour guide 4. Assign homework, expand after class 6. Teaching process Teaching process

Seven, teaching reflection and self-evaluation.

This lesson adopts a three-step teaching method of "thinking, asking and reasoning". By means of teachers' teaching, suspense setting, interest stimulation, questions and so on, students' enthusiasm and participation are fully exerted, and teachers' guidance is given priority, and the theory (professional knowledge of tour guides) is combined with the reality of scenic spots to make students apply what they have learned.

This class effectively improves students' professional knowledge and enhances the ability of tour guides to explain. The exploration of students' imagination and initiative in the classroom needs to be improved, and the classroom should be returned to the students.

Teaching design course name: teaching theme: guide explanation method Participating teacher: Yao Haiyan Work unit: Xining No.1 Vocational and Technical School.

Tour guide service