(1) Catering: Choose a restaurant after the inspection. Before going to the restaurant, the tour guide should confirm the cleanliness of the restaurant by phone, and it is best to hint to the tourists about the difficulties of the travel agency. Please forgive and cooperate. When tourists eat seafood, it is not advisable to eat ginger and garlic at the same time and detoxify with wine. The tour guide should inform the restaurant in advance to adjust the taste of the dishes appropriately, and set up seasoning dishes such as salt, sauce, vinegar and pepper for tourists' own use. Some tour groups have many young people, so we should increase the number of some low-priced dishes. At the same time, remind the restaurant to open meals at the same time to ensure that tourists are full.

(2) Accommodation: the accommodation environment is old, the room smells bad, the bathroom can't be used, the hot water is used for a limited time, and the sanitary ware is not clean. The local escort should warn the designated hotels that have not rated the stars to pay attention to the above problems. If possible, go to a tour group. If it really doesn't work, tell the travel agency not to use it in advance, or tell the tour group to use it with caution. Also pay attention to the safety of accommodation, indicating that tourists should learn to use the safe at the front desk of the hotel and don't bring valuables into the room. In addition, when checking out, there were long-distance bills without making long-distance calls, and drinks, towels, cups and other things in the room were missing. These questions should be explained to the tourists before staying in the hotel.

(3) Transportation: First, change the time, do a good job of tourists' ideological work in advance, finish the main scenic spots in advance, and postpone the arrangement to ensure that tourists spend extra time here. The second is to adjust the car. If you have any complaints about tourists, try to change trains. If the equipment is not up to standard, you must change cars in advance. When the vehicle breaks down and affects the trip, it must be changed.

(4) Climate: Tourists don't adapt to the climate. Tour guides should constantly remind matters needing attention and prepare oxygen and medicines. In case of bad weather, the completion of travel plans may be affected. The tour guide should make a solid explanation to the tourists in time and arrange the life of the tourists when the plan is blocked.