How to complain about food hygiene problems spring and summer is the food hygiene and safety problems of the complaint reporting period, the consumer through the complaint reporting can directly safeguard their legitimate rights and interests. Health administrative departments related to food poisoning investigation and treatment results is an important evidence in the process of civil litigation to apply for compensation, on the other hand, the current food hygiene report clues have become an important source of health administrative departments to investigate one of the cases, through the administrative departments of the health of the food hygiene violations reported to the public interest can be safeguarded. Article 5 of the Food Sanitation Law specifically provides that "the State encourages and protects the social supervision of food hygiene by social organizations and individuals. Violation of this law, anyone has the right to report and accuse." Dangyang City Health Bureau has also developed a special "Interim Measures for Reporting Health Violations in Dangyang City," in fact, food hygiene complaints have been recognized by the majority of consumers and the use of health administrative departments over the years to accept the proportion of the largest category of complaints. Health administrative departments in the acceptance of public complaints and reports, often come across complaints and reports of people who do not know the complaints and reports of common sense, resulting in the timing of the wrong, the evidence disappeared, their legitimate rights and interests can not be effectively defended, and even can not be held accountable for food hygiene violations of the responsibility of the perpetrators. Therefore, consumers should pay attention to complaints and reports: (a) food hygiene complaints and reports of the scope of acceptance, including the production and sale of poor-quality food behavior, food poisoning, poor food hygiene, poor personal hygiene of food workers, the sale of moldy, spoiled, expired food and other violations of consumers' rights and interests, do not meet the requirements of food hygiene laws and regulations. (ii) complaints and reports must be timely, as early as possible after the incident to the local health administrative departments to reflect the health administrative departments in the first time to investigate and deal with the maintenance of consumer rights and interests. For example, in the event of food poisoning, some consumers want to "private" and restaurants to get some compensation, often "private" can not be thought of when the complaint report, when the best time to investigate and deal with food poisoning has been lost, the suspicious food was destroyed, the processing operation site The best time to investigate and deal with food poisoning has been lost, the suspicious food is destroyed, the processing operation place is cleaned and disinfected, the poisoned person has recovered, the health administrative department can not get strong evidence. At this point, if the restaurant repents and refuses to recognize the account, it is difficult for the health administrative department to help the victimized consumers to recover their rights and interests. (C) in the complaint report, to provide as much as possible to collect and save the evidence for the health administrative departments to check the use of evidence, such as: invoices, outpatient or hospitalization records, the purchase of food bags, photographs and so on. Therefore, consumers should ask for invoices and keep the relevant evidence when shopping and dining. (D) in the complaint report, to be as detailed as possible, to complain or to report the facts originally reflected to the health administrative departments, do not fabricate or distort the facts, there should be a clear complaint and report the object, including the name, address, report but also a specific violation of the facts in order to be able to promptly investigate and deal with, as soon as possible to close the case. Reporting by phone or letter, it is best not to be anonymous, to fully trust the health administration, leave a real name and contact information, to facilitate further verification of the situation, to prevent negligence of important clues, and can be investigated and dealt with in a timely manner feedback to the informer.