Legal analysis: can be refunded. Prepaid rechargeable card, consumers do not want to continue the service after recharging can be refunded the remaining amount. If there is no agreement in the card agreement, you can according to the Chinese people's *** and the Ministry of Commerce Decree No. 9 of 2012 "single-use commercial prepaid card management measures (for trial implementation)" Article 21 provides that: the issuance of cards or card sales enterprises should be in accordance with the constitution of the single-use card or the agreement, to provide a refund of the card service.

Legal basis: the People's Republic of China *** and the Ministry of Commerce "single-use commercial prepaid card management measures (for trial implementation)"

Article 2 engaged in the retail industry, accommodation and catering industry, residential services (see Annex 1 for the classification of specific industries table) of the enterprise legal person in the People's Republic of China *** and the State of the single-use commercial prepaid card business applies to the present measures. The single-purpose commercial prepaid card (hereinafter referred to as single-purpose card) referred to in these Measures refers to the enterprises specified in the preceding paragraph, limited to the issuance of prepaid vouchers for the redemption of goods or services within the enterprise or the group to which the enterprise belongs or within the same brand franchising system, including magnetic stripe cards, chip cards, paper vouchers, etc., as the carrier of the physical card and passwords, codes, graphics, biometric information, etc., as the carrier of the virtual card.

Article 20 If a single-use card is required to be returned after the purchase of goods, the card-issuing enterprise or the accepting enterprise shall return the funds to the original card. The original single-use card does not exist or the balance of funds in the card after the return exceeds the limit of the single-use card, it shall be returned to the cardholder in the same card-issuing enterprise of the same type of single-use card. If the returned amount is less than 100 yuan (inclusive), cash may be paid.

Article 21 The card-issuing enterprise or the card-selling enterprise shall provide card-return services in accordance with the single-use card statute or agreement. When refunding the card, the card issuer or card selling enterprise shall require the refunding person to present a valid identification document, and retain information such as the name of the refunding person, the number of the valid identification document, the number of the refunded card, and the amount of the card. The card-issuing enterprise or card-selling enterprise shall return the funds to the bank account with the same name as the card-returning person and keep the bank account information. If the balance of funds in the card is less than 100 yuan (inclusive), cash can be paid.