Personal report in 2023 1

Yes, I am. My job responsibility is sales backstage, and the second half of the year is mainly sales backstage. Here, I report my work in the past six months to the leaders, and ask them to criticize and correct my shortcomings.

I. Performance of duties in the second half of the year

1, contract execution

According to the contract, the technical parameters should be implemented in detail to ensure that the order can be issued at the fastest speed, so as to ensure that the production cycle will not be affected at this stage of the contract. Follow up the production process and communicate with sales in time.

2, outbound, contract statistics

Timely statistics of outbound and contract, grasp the completion of outbound and contract at any time, so as to lead better decision-making.

3. Do a series of sales services.

According to the actual business needs, do a good job of supporting the salesman, including sorting out qualifications, issuing, invoicing, loan registration, handling reimbursement forms, etc.

4. Filing of various after-sales service reports.

Pay attention to the timely collection of various forms of customer status (after-sale anti-warehouse information, acceptance report, customer satisfaction questionnaire and next customer evaluation form), and pay attention to understanding the specific service process through various means.

5. Follow up and implement the product return.

For the returned products, a Customer Complaint Handling Form shall be made according to the actual situation, and the quantity, date, customer complaint reason and delivery date of the returned products shall be recorded in detail.

6, do a good job of back office handover.

According to my own work experience and the study of the old back office, I gradually got a new understanding of the back office work, recorded my usual accumulation during the handover, and had a goal and direction for the degree of work to be achieved. But in the future, we must continue to unite and cooperate and help each other in order to do a good job in sales and service.

Second, lack of understanding and improvement to improve work efficiency.

Although some achievements have been made, there are still some problems and shortcomings, mainly in:

First, the lack of industry knowledge has a certain impact on work efficiency; Some work is not detailed enough and implementation is not in place;

The writing level needs to be greatly improved. In the future work, first of all, we should not only learn relevant industry knowledge by ourselves.

Second, understand the industry, understand the market, strengthen the understanding of the market development context and trends, and improve the sensitivity of the market; Better assist the work of sales staff.

Third, based on the principle of seeking truth from facts, release the upper situation and report the lower situation; Really be a good leader's assistant. Fourth, give full play to the service function and do a good job in the cooperation of various departments.

In the future, I will strictly follow the spirit of "honesty, pragmatism, innovation and Excellence", constantly improve myself and do my bit for the development of the enterprise.

Leaders, my report is over.

Personal Work Report 2023 II

Time is too thin, fingers are too wide, and before you know it, it's summer again, and the Zen in summer urges you to have a holiday quickly. Yes! A school year is coming to an end, and it's time to write a work report.

I think many people spend a lot of time talking about what they have done and organized in their report on work, but there are only a few words about experiential things. I personally don't like this. Because, first of all, I think it is a cliche to organize any activities. I have basically done everything that other monitor can do, and I have also done some things that I haven't done. Second, if you only remember what you have done without thinking or summarizing, then the memory is of little significance, which only shows that you have a good memory. Therefore, I won't repeat what I have done here, but just talk about my two feelings in this position.

Do routine things.

As a monitor, I have a lot of routine work to do (such as attending various meetings on behalf of the class, processing various forms, uploading and distributing, organizing class activities, etc.). The daily work is so boring that it seems that it will never be finished. When I first became a monitor, I was unfamiliar with these routine affairs and felt that I couldn't cope. However, after a period of time, it will be easier, because these routine work has rules to follow. Just because you can do it doesn't mean you can do it well. You must pay attention to the word "heart". Trivial procedural affairs, simple but not simple, are doomed to be full of mistakes without heart. There is a saying that simple things can be done hundreds of times without making mistakes, and that is not simple.

Do more special things

What is an exception? My definition is: unexpected, reasonable. The popular explanation is that you do things that are not required in the monitor's code, but you take it for granted (for example, send the weather forecast to your classmates every day, bring a bottle of water to the teacher in class, clean the podium, and help the teacher take away the computer after class). The routine is what others want you to do, and the exception is what you have to do. The exception is more about caring for the collective, and it is also an important basis for thinking and doing things for the class sincerely. Needless to say, the more things you do out of line, the warmer you will feel, the more you will be recognized by the masses, and the more you will have a clear conscience.

There are rules for routine things, and you can do them according to the rules, but the exception is actually "looking for trouble", which needs to be discovered and discovered by yourself. How to find out? We should do two things: first, we should pay attention to observation. Observation is a purposeful, planned and lasting perceptual activity, which is the premise of finding a job. Second, think. I think the biggest difference between people and animals is not that people are very loving, but that people know how to think. Sadly, many people don't make good use of their thinking function. The process of thinking is actually the process of finding solutions and countermeasures for doing exceptional things for you.

In short, you can be a monitor if you do routine things well, and you can be a monitor if you do more exceptional things.

Personal work report for 2023 3

1. Over the past year, with the leadership and support of all directors of the company and the close cooperation of all comrades, I have been conscientious, conscientious, pragmatic and decisive, and successfully completed my work and other tasks assigned by the leaders. Personal work this year is summarized as follows:

2. After nearly a year's understanding, I have fully understood the specific production and operation of xx Company, and in line with the attitude of seeking politics in my post, I entered the work from the following aspects and actually handled some related matters. I am very grateful to the company leaders for trusting me and giving me the opportunity to shoulder the heavy responsibility of process supervisor. I believe this is another plan and test for my career, so I will face my present job with the best attitude and a more pragmatic attitude. As long as I work hard, I will definitely make achievements in xx Company. This year's work report is as follows.

The old year is coming, and the new year is coming. I would like to congratulate all my colleagues on a happy and fruitful year and wish all the best in the coming year! With the care, support and help of the leaders of the bureau and the center and all my colleagues, I insisted on being strict with myself, strengthened my study and worked hard, and made great progress in political thought, work and study. Here, I will report my performance in all aspects to my leaders and colleagues.

4. Since I took office, with the enthusiastic help and strong support of the superior leaders and all the teaching staff, the school's work has been developed to a certain extent, and the school's running level and personal management ability and level have also been improved to a certain extent, especially with the strong support of all the teaching staff, the development of xx Middle School is moving forward steadily. Here, I would like to thank all the comrades who have given me support and help in my work. The headmaster's work report this year is as follows:

After nearly a year in the company, with the care and guidance of the leaders and the help of my colleagues, I quickly integrated into the masses and became the protagonist of my work, basically mastered the essentials of my work and successfully completed various tasks. After work, I enriched my theoretical knowledge through self-study and put what I have learned into practice during my work. By combining theoretical knowledge with practical experience, I further improved my potential to solve practical problems. The work and study in the past year are described as follows:

6. I went to xx Company to be mainly responsible for market development and business. Over the past year, I have fully integrated into this group. Although there are such and such problems in a year, we have tried our best to solve them. Next, I will make a report on my work this year.

7. The tense and orderly year is coming to an end. In a busy year, with the help of leaders and colleagues in various departments, I successfully completed this year's work. In order to better carry out future work, sum up experience and improve deficiencies, I report on this year's work as follows:

Personal report for 2023 4

Dear leaders and teachers,

Hello everyone!

Over the past year, with the care and help of leaders at all levels and the active support and cooperation of all teachers, all the work I am responsible for has progressed smoothly and achieved certain results. Now I will give you a brief report on my work in the past year.

First, shoulder the heavy responsibility of school development and contribute to teaching reform.

"There is still a long way to go in Xiu Yuan, and I will search for it." I have always used this sentence to urge myself to keep learning and exploring, and strive to make my work perfect.

For more than a year, I have been in charge of teaching, knowing that teaching quality is the lifeline of a school, and whether a school runs well or not. In the eyes of parents, what they value is their children's grades, how to improve the quality of education and teaching in schools, and how to satisfy the people. To this end, I earnestly summed up the difficult course of school education and teaching management, looking for a breakthrough. I took the opportunity of applying for "quality demonstration school" to carry out quality education in schools, reform classroom teaching methods, improve classroom teaching efficiency, and reform examination evaluation methods to guide classroom teaching. Over the past year, the teaching concept of "facing every student, facing every aspect of students, tapping every student's potential and making every student successful" put forward by the curriculum reform has been truly implemented, and the quality of education and teaching in the school has been steadily improved.

In a school, development is the last word. During the in-depth study and practice of Scientific Outlook on Development, I was at a loss at first about how to combine Scientific Outlook on Development with school work. Under the guidance of superior leaders for many times, we found a breakthrough, grasped the theme, made clear the goal and implemented the content. For a time, in order to collect and sort out materials, I often worked overtime until late at night to report on the work report of the vice principal of middle school. The work is very hard, but I can see that what I have paid is the development and change of the school. Why not?

Especially when accepting the job of "conference education supervision", the pressure is even greater. I almost sacrificed my spare time to do this job well. In addition to attending classes every day, I have to be responsible for education and research. Sometimes the pressure of work makes me breathless, but I still bite my teeth and survive. With the full support and cooperation of your, the education supervision work has been highly affirmed by the superior leaders.

Second, pave the way for students' growth and lay the foundation for teachers' development.

In teaching, in order to improve classroom efficiency and make boring classroom interesting, I spend several times preparing lessons before each class, from studying textbooks, analyzing students' actual level and ability, to designing teaching links from shallow to deep, and so on. It is precisely because I teach students in accordance with their aptitude that I have greatly mobilized students' dominant position in classroom teaching and achieved good results in knowledge dissemination, ability training and emotional training.

As a teacher, you should not only teach but also educate people. I deeply understand that a good teacher not only cultivates one generation, but also influences several generations. In teaching management, I always put education first and help them comfort when they encounter difficulties; When they make mistakes, actively guide them; When they are ignorant of chaos, influence them with love.

The work of teaching is very ordinary, but we have trained a group of students with our perseverance in the ordinary, and let them realize that the ordinary also breeds greatness. Sometimes, even though it's hard, you can get a relief from it.

As a leader, we should not only play an exemplary role among teachers, but more importantly, we should be able to lead everyone to improve together and better serve teaching. I have always attached great importance to teaching and scientific research. Whenever there are training and teaching and research activities outside, I will support teachers to go out to study and improve. After I come back, I will also organize the school teachers to communicate with me, because I think that "a flower is not spring, and colorful spring scenery is full of gardens".

Leaders and teachers, I don't want to be earth-shattering, but I want to keep improving and be worthy of my heart. My work is ordinary and trivial, but as a philosopher said, "the extremes of ordinary and trivial things are extraordinary." I have always used this to motivate myself, pursue faith persistently, abide by professional ethics, devote myself wholeheartedly and make selfless dedication, and give a more perfect interpretation of the professional connotation of teaching.

Thank you!

Personal report for 2023 5

Leaders:

Since taking office on March 4th, 20xx has mainly assisted the restaurant manager in the daily internal management of the front office. Due to work needs, leadership trust and self-development needs, he is mainly responsible for the marketing of Four Seasons Restaurant. From the front office management to internal and external marketing, from the concert "You in Zuo Lin" to the exciting Asian Cup, from the Asian Cup to the concert in Faye Wong, and then to "Perfect", the stadium held a series of activities, and the Four Seasons Restaurant also set off a business climax with the efforts of the market. Looking back on the work in the past year, there are mainly the following aspects:

First, pay attention to study and education and encourage people to make progress.

Since I took office, I have been responsible for the internal management of Four Seasons Restaurant. Most of the employees I know of Four Seasons restaurants come from different regions such as Hebei, Anhui and Hunan, with great differences in cultural level and comprehensive quality, and low professional level and service awareness. In view of this situation, I listed my shortcomings one by one and conducted comprehensive training and on-site supervision. Correct the wrong management methods, explain the theory and practice the operation. From the standard polite language, smiling service, professional ethics concept, food collocation when guests enter the store and other aspects, the operation process of eight skill exercises is standardized.

Through learning, employees can strengthen service quality and improve business service level. When guests enter the store, they can actively and enthusiastically serve and introduce hotel dishes. When the guest lights a cigarette, the waiter should present the ashtray in time. In April, a skill competition was held, and the waiter Li Xiaojuan won the first place in the skill competition. Other waiters have developed the good habit of asking questions if they don't understand, and asking each other if they don't understand. They have also learned a lot, their mental outlook is getting better and better, and their work efficiency has been improved. However, the operational details need to be improved.

Second, pay attention to management and build a system.

In the early stage, there were many problems in the work of Four Seasons Restaurant. The main problem is that there is no standardized system, employees are not clear about the system, and some systems have not been implemented to specific responsible persons. Under the guidance of the quality manager, I listed the switching time and the person in charge of the wall and audio in the health work system, as well as the service process, personal hygiene requirements and matters needing attention in the finishing work of each post, and conducted on-site supervision and inspection every day, which was very helpful for employees to strengthen their work consciousness and clarify their work responsibilities. Late telephone charges are high. With the telephone booth in Wu Jingli, the telephone is locked after work, and the attendant is not allowed to make local calls, thus putting an end to the phenomenon of making local calls after work.

Third, grasp the communication of internal customers.

Communicate with customers sincerely, listen to their valuable opinions, constantly improve and coordinate, and feed back the feedback information of customers to the kitchen in time. For example, sometimes customers feedback that "Ami fried pork" is not enough, and "boiling fish" is not fragrant enough. Through sincere feedback from customers, plus our serious discussion and revision, we will continuously improve the quality of dishes and satisfy customers.

Four, do a good job in the reception and management of banquet propaganda work.

October is the golden season for wedding banquets. I made a wedding banquet plan and distributed leaflets to visit the surrounding units. At present, five wedding banquets have been held on June 5438+ 10. Guests have always introduced the advantages of Four Seasons Restaurant, communicated with the wedding company by telephone, publicized the hotel scale, and made full preparations for the banquet reception in a planned way.

Five, in-depth market research, close cooperation with the sales department, grasp the market economy.

During the Youli Concert in Zuo Lin, he worked closely with the sales department to undertake the packed lunch for the staff of the organizing committee, and generated a packed lunch record of 10000 yuan. During the Asian Cup, I cooperated with the stall work and internal management supervision for many times. Through the Asian Cup, I felt the team spirit, communicated with the leaders of the Organizing Committee for many times about the meals of the venue staff and coordinated the dishes, and earned more than 10,000 yuan for the hotel meals. Then I went to the perfect concert and received a buffet for 280 people, including the standard of 80- 100 yuan.

Sixth, grasp the team dining.

We contact more than 30 tour groups by telephone and have group meals every Saturday, Sunday and Monday. Travel agencies, travel agencies, international travel agencies, travel agencies, etc. Hosting group meals improves the popularity of restaurants and reduces the cost of kitchens. And take advantage of the opportunity to receive group meals, seriously consult and feedback, and do a good job of feedback statistics.

In short, in this ordinary and extraordinary year, I deeply felt and deeply felt my own shortcomings. At present, the outside market has not been fully opened, and I need to continue to work hard. I will work hard in these aspects:

1. Keep learning, improve yourself, and strengthen the study of sales business knowledge and all aspects of knowledge.

2. While doing a good job in this position, we will continue to develop new customer groups.

3. Do a good job in maintaining and communicating with internal customers.

4. Arrange the marketing work in a planned way and cooperate with the sales director.

5. Do a good job in customer statistics, constantly strengthen contact, and do a good job in customer complaint handling and information feedback.

6. Work closely with the hotel sales representative to receive meals and reception services at the front desk.

Thank you very much for your leadership! thank you