Model essay on dedication speech in restaurant (5 articles in general)
The speech is a practical manuscript, and it is a written material for the speech. In the ever-changing modern society, there are more and more occasions where speeches can be used. What kind of speeches have you seen? The following is a sample essay (5 articles in general) of restaurant dedication speech that I collected for you. I welcome you to learn from it and hope it will help you.
1
Dear leaders, judges and colleagues:
Hello! The "May 1st" Festival is coming, and the hotel is always ready to provide quality service for its guests. Our hotel staff should add value to our service quality with smiling service. When you smile at the guests, it means: "I am very happy to meet you and willing to serve you." Smiling reflects this good mood, but also gives guests a pleasant mood. I remember one time when I was making rounds, the weather was so cold that I happened to meet a guest loudly saying to the waiter, "We don't have enough quilts, please add one for me quickly." After hearing this, the waiter smiled and said, "I'm sorry, please wait a moment, and I'll give you a quilt right away." At this moment, I smiled and said, "Thank you very much for coming. I'm sorry. Please wait a moment and I'll give you a quilt right away." Upon hearing this, the guest immediately softened his tone and said, "Thank you." Therefore, smiling service not only makes up for the mistakes in service work, but also plays a role in promoting the hotel to the guests and establishing a good reputation for the hotel. It really kills two birds with one stone.
Smiling service doesn't mean just smiling, but serving guests sincerely. Just imagine, if a waiter can only smile blindly, but he doesn't know anything about the guests' inner thoughts and requirements, then what's the use of this kind of smile? Therefore, smile service, the most important thing is to treat the guests as relatives and friends emotionally, to be happy with them, to be sad, and to become intimate friends of the guests.
Our life is brilliant, and a brilliant life cannot be separated from a smile; Smile is an additive to life, and it has infinite charm. As an expression, a smile is a sign of friendliness, which not only gives people a sense of beauty, but also can overcome cold with heat, ease the atmosphere with softness, resolve conflicts and get rid of difficulties. As the staff of the hotel room service industry, we show sincerity, enthusiasm, kindness, patience and thoughtfulness in our work, so we must serve with a smile.
I have been engaged in the service industry for many years, and I know that smiling is very important in the service industry. I remember that the personnel manager of a department store in the United States said that she would rather hire a girl who didn't finish primary school but had a happy smile than a doctor of philosophy who looked sad. This fully shows that smiling has become a skill in our life.
Smile service, which gives people a kind and warm feeling, plays an effective emotional communication with the guests imperceptibly. Smiling with proper honorifics will make the guests feel relieved; Even if there is a little problem in the service, the guests will take a tolerant and understanding attitude, and then the smiling service shows its infinite charm-told even more in silence than they had told in sound.
Indeed, smile service has become a popular welcome language that every guest understands. World-famous hotel management groups all have the same experience, that is, the most important of the ten golden keys as the soul and guidance of all service procedures is a smile. Smile is one of the most valuable commodities. Our hotel not only provides high-quality service, but also provides free smiles to attract customers.
In a word, smiling service is an eternal theme in hotel reception service, a compulsory course that hotel service can't be relaxed for a moment, and the best bridge to communicate with guests.
Smiling service can make guests feel at home. "Smile to welcome the guests from all over the world, and be satisfied in the world". People who keep smiling service are welcome wherever they go, and everyone likes to deal with them. Smile and praise others to make them feel your sincerity, smile and criticize others to make them feel your kindness, and smile and reject others to make them understand your difficulties. By the way: "Did you smile at the guests today?" Let's create more economic benefits with smiling service. Let's work together for the hotel's goal. Restaurant dedication speech 2
Dear leaders, judges and colleagues:
Hello everyone! I'm Sun Meiyu, a waiter from Zhaoyuan Store full of seafood. The topic of my speech today is "My home is full of me". When I mention home, I think what comes to mind is the place where I was born and grew up. A famous poet once wrote that "home is a harbor where the soul stops, a good medicine for people to heal their wounds, and it is the sustenance and destination of human hearts and emotions". It can be seen that people have a special deep affection for their home. In order to make their home a better tomorrow, people have devoted their whole lives to their posts. When I joined this big family, I was deeply attracted by her service purpose. My work in the past two years has made me know her more and more deeply. She has an innovative service concept, a perfect management system, and more importantly, she adheres to the principle of doing business with customers in good faith.
customer needs are constantly changing, and our value-added service is constantly innovating. We adapted the Happy Birthday Song from "I Have You All My Life", and its moral is-thank you for your support along the full journey. Our birthday song has touched many people, because our ordinary songs are sincere, and we are not satisfied with the present, because enterprises need to develop and make progress. If you don't advance against the current, you will retreat. The annual ring of history is rolling forward. Zhaoyuan's full ship has gone through two years of ups and downs. In the past two years, Manchu people have made this seed thrive with pragmatic style, bold innovation and excellent corporate culture.
the vigorous development of an enterprise also requires every employee to be down-to-earth and work hard, and every employee needs to be dedicated and feel at home. At Manchu, managers are diligent, set an example, and infect every employee with positive and enterprising professionalism. Our leader didn't have security. He went to the parking lot to direct, and there was a shortage of food delivery personnel. He went to replace him, so he kept paying silently. We saw it in our eyes and it hurt in our hearts. We also want to be a full brick, where we need to move!
it's not just these that attract me. from the 985 project to the implementation of the 1111 law, your every step of change is shocking, giving power to the waiter and satisfaction to the customer. Refusing food if you are not satisfied is a breakthrough to the traditional catering management values. From the former food stalls, to the later restaurant chains, to today's March into the capital. How enviable and amazing you are, just because you are neither arrogant nor impetuous, and you are moving towards your own goals. You are a contestant of the top 111 restaurants in China, and you are the leader of the catering industry in Daqing. Your continuous progress allows you to spread all over the earth and stand tall in every city.
It is also our pride to be full of the sea, which is a major feature and a bright spot of our fullness. He is also a bridge between the group and the store. Manmanhai has provided a wider range of knowledge, let us know the culture of the enterprise, make clear the development direction of the enterprise, provide continuous enterprising business knowledge, and absorb experiences and lessons from vivid cases, so that I can better serve and satisfy customers. I have benefited a lot from the sea, and you have taught me to foster strengths and avoid weaknesses, and move towards my own goals.
You are as colorful and dazzling as fireworks, and you stand proudly like a pine tree. You are majestic and magnificent like a mountain; You are like a trickle of water and a continuous stream; You are as magnificent as the sea; You are as profound as the earth, and you don't move or shake. How can you do this? Because of your culture, your thoughts and your progress.
it's not spring that outshines others, but spring is full of flowers. Let's be serious, fast and stick to our commitment under the leadership of enterprise leaders; With the ten-year glory and the benchmark of other cities as the driving force, we adhere to the mission of customer satisfaction, employee benefit, enterprise income and social welfare; And learn innovative business philosophy, and strive to build brand catering and enter the top 111 restaurants in China.
I love you. My home is full. Restaurant dedication speech 3
Dear leaders, judges and colleagues:
Hello everyone! The topic of my speech today is "Ordinary post, dedicated dedication".
Any ordinary post is a stage to show all kinds of talents. It is a kind of dedication, a sincere and voluntary contribution and a pleasant acquisition to fulfill one's duties and work hard in one's post; It is a pure and noble spirit, and it is also a realm of self-sublimation. The canteen of the General Affairs Department is the top priority of logistics work. It is the starting point and the end result of the work to do a good job of dining in the canteen, serve all employees of the company and ensure the normal operation of the company.
the work in the canteen is hard. Don't say that there are piles of tableware to be washed every day; Don't say that there is a messy table to clean up every day; Not to mention that during the holiday, others have rested, and the canteen staff continue to stick to their posts.
The original standard of the canteen is 175 people/meal, but at present, the actual number of people dining is about 451 people/meal, which is more than 251%! Although it is overloaded, the canteen is still operating normally. What is the secret? Looking back, the company was hit by the strongest typhoon in history, the dock was displaced, and the facilities and equipment were seriously damaged. The company leaders saw it and were anxious. In the emergency meeting, all departments were deployed to deploy the backbone to patrol all night to ensure that the losses caused by strong winds were minimized.
In order to provide supper for the staff on duty, the chef requires that three service personnel should be left behind, and the others should get off work normally. But no one has left for a long time. "I'll stay, you still have a baby to take care of at home." "No, I'll stay, you have to get up after 4 o'clock in the morning shift tomorrow, how can you carry it?" There was no dispute, so the chef had to appoint someone. They think of others first when they are in trouble, and they work hard for themselves. This scene is a vivid embodiment of the cultural spirit of COSCO Shipping Company, which is "unity, cooperation and selfless dedication"!
The canteen work is unknown'. When the floor of the dining room is as bright as a mirror, people never think how much colleagues in the dining room have paid in it; When employees are holding steaming and delicious meals, people never think of colleagues working hard in the operation room! Canteen attendants are like a candle. When people see the dazzling candlelight, they often ignore the candle that burns their bodies. Whenever we look at employees eating delicious meals and smiling with satisfaction, we are extremely gratified and satisfied. Although our work is unknown, we are worth it!
canteen work is glorious. The root of glory lies in that we are always serving all employees of the company.
everything we do is directly or indirectly contributing to the development of the company. We feel great honor for this. It is because of this honor that we work hard and selflessly; It is for this honor that our colleagues keep working despite illness.
we can't gallop on the battlefield with great vigour; But we can stand on our posts and be conscientious. Although the grass is small, it can be paved into a vast prairie. Ordinary posts, let us devote ourselves to dedication, we can also move towards extraordinary! Restaurant dedication speech 4
Dear leaders, judges and friends:
Hello! My name is XX, and I am an ordinary waiter from XX Department of XX Hotel. The topic of my speech is "I love this ordinary post".
In the long course of life, most people spend their lives in ordinary life. However, some people have done many extraordinary things in their ordinary posts; Some people just spend their time in the ordinary. Everything starts from the ordinary, and the ordinary starting point is always the first step towards success.
Today, with great joy, we gather here to hold a speech contest to carry forward the spirit of the May 4th Movement and show the elegance of the times. At this moment, we miss those people with lofty ideals who are buried underground for the sake of the motherland and the people. Their patriotism will always inspire our later generations to contribute everything to the cause of socialist construction. I have been working as a waiter for two years, and I have gained a lot of exercise and knowledge in this ordinary position. I love this ordinary post, and I feel very honored to have the opportunity to exchange my experience in my work with you.
I remember when I was a student, every time I saw those waiters with warm smiles and dignified manners in the towering pavilions on the roadside, I felt a wish from time to time that I could wear the uniform of a hotel one day. I envy them for being able to work in an elegant environment and serve guests from all over the world. What a bridge, a bridge of friendship between the people of China and the people of other countries. In my mind, it is a noble, sacred and far-reaching occupation!
The wind will miss the season, and the rain will miss the desert. Fortunately, I didn't miss the chance in my destiny, and I finally got my wish to work as a waiter in X Hotel. My mood is as happy as winning the championship in the competition. However, after a period of time, my novelty in this job is worn away by repeated work such as making bed, vacuuming and plastering every day, and my boredom is gradually generated. I never thought that the job I have been longing for in my heart would be like this. The difference between imagination and reality is too far, which makes me really overwhelmed.
I remember one time, when I was cleaning the room, I found that the guest's room was very dirty and messy. So I covered my mouth and cleaned it, and I complained in a low voice from time to time. It happened that the guest came back at this moment and saw that I was a little unhappy and said, "I wrapped the room, so clean it for me quickly." When I heard the guest's words, I felt like I was pricked by a needle. I left my cleaning utensils in my hand and cried and ran to the lounge. When the head waiter saw it, he asked me what was going on. I told her the story in tears. After listening to it, she shook her head and said to me earnestly, "Our job is to provide an elegant and clean environment for our guests. After they check in, they not only buy a place to rest, but also ask for the best service here. From another angle, consider the problem from the position of the guest, and you won't be so wronged and unbalanced. Your behavior was wrong just now. Come with me to apologize to the guests and explain! " I looked at her unhappily, thinking: even if I am wrong, I just need to know, and I have to apologize, which is embarrassing. I sat in my chair and didn't move.
At this moment, the foreman seemed to see my thoughts, smiled and encouraged me to say, "Dare to face up to your shortcomings and mistakes and take a step forward, you will have a completely different mood and feelings, and at the same time get a brand-new working motivation." With that, she turned and went out, leaving me sitting alone in the lounge, thinking about what the monitor said to me, and remembering the oath and confidence to start working. Finally, I got up the courage to come to the door of the room and planned to take the initiative to the guests.