Most friends who are restaurant managers, as small as a restaurant of more than 11 square meters and the heads of dozens or even hundreds of chain stores, may have asked themselves: Am I a qualified manager? For example, the answers we all know are not discussed. Today, let's talk about what characteristics a qualified store manager should have from the way of thinking.
1. What is the manager?
To sum up in one sentence, the store manager is the manager who earns enough profits from customers instead of the boss, and can also generate objective profits for the boss after paying various expenses.
what must be emphasized here is the concept of "manager". What is management? Management is "a process of people-centered effective decision-making, planning, organizing, leading and controlling the human, material, financial and information resources owned by an organization by means of planning, organizing, commanding, coordinating, controlling and innovating, so as to achieve the established organizational goals efficiently."
speaking of which, some people have asked, why do I have to work if I can make money? The reason is simple. First, you have no money to invest. Second, you lack all kinds of resources in preparation; Third, your ability to resist risks is too low; Fourth, you are not as courageous as your boss.
2. what is the manager's day like?
the store manager is the person in charge of the store staff's salary and the boss's profit. How should one day be arranged? First of all, let's talk about the allocation of time.
the specific work arrangements vary from store to store. But there are plans, goals, disassembly, evaluation, summary and adjustment. It is the main idea that the store manager needs to work hard for the turnover every day.
3. The manager's ultimate achievement is to communicate the bank card number only with the boss.
Here, the meaning of communicating the bank card number is specially put forward. Some people mistakenly think that it is just to transfer money to the boss. The store manager is the actual manager of the operation. Where there is money, there is a cost of making money. The store manager is the decision-maker of cost calculation and implementation.
here are a few items that most store managers will not consider. Example 1: This month, an employee meets the expected work direction of the store and applies for bonus payment. Example 2: This month's performance shows a downward trend, and there are new competitors around. Next week, it is expected to launch promotion, scheme and cost return, and fund application.
4. The orientation given by the store manager determines his income
Many store managers care about the basic salary, but don't care about the store commission. This kind of manager can be called a senior waiter. Why? When you don't know how much money you need to earn for your boss, how do you measure your value and how do you know how much salary you want from your boss is reasonable?
Never worry that the salary your boss gives you is too low, because if you are valuable (can create profits for your boss), you will never be afraid of making money.
as you can see, the store manager has high requirements for the comprehensive quality of personnel. Then from this moment on, I will complete my knowledge system. From the beginning to the completion, time will always give even the most stupid children a satisfactory answer.
5. Advice to the boss
Many bosses set up store managers at first to relieve their work pressure. Then please don't set up as a store manager prematurely before employees have the quality of a store manager. There can be a lot of room for promotion. Job promotion needs to be established with the guidance of employees' work. What to do and what position to be is always the human element of catering management.
if your shop assistant has not met your requirements. Might as well set up an internship manager or something. The salary and other plans should be clearly judged according to the data indicators as much as possible, and the corresponding high-tech in the same industry is given, which has a great effect on retaining talents.
For example, your employee can only reach the level of senior waiter management, and can be a waiter supervisor, a storefront supervisor when it is possible to coordinate the storefront, and an internship manager when it is possible for the clerk to actively explore the market. In this way, your manager is called the manager, and you can get the income that the industry manager should have. Don't use the salary and work of a senior waiter, put in the name of a store manager. This will only make the manager you appointed feel that his salary level is lower than the industry average.