As a middle manager, you need to maintain good communication with the upper and lower levels, middle managers and the upper and lower levels of the communication process, listening is very important, communication occasions are very important, it is important to communicate ahead of time, the most taboo is to talk to each other, can not grasp the core issues of communication, the formation of poor communication. In order to facilitate better work. So it is important to master certain communication skills. So what should middle managers pay attention to in communication? Below I have organized, for your reading reference.

Notes on communication with superiors

1, communication with superiors, middle managers should accurately understand and grasp the ideas of the higher leadership, if their own views with the superior deviation, try to be patient and listen to the end, do not wait for the superior leadership has not finished to volunteer to express their own point of view, which is a sign of disrespect for the superior.

2, the communication process with superiors, we must learn to implement and obey, do not put forward on the occasion of a number of people or meeting occasions, you should learn to communicate privately, after all, people care about face.

3, do not report their own immature ideas, programs to their superiors.

4, the higher-ups entrusted with things to perform fast, do a good job and report in a timely manner. There shall be no procrastination, delay, and non-reporting. This will leave a good impression on the higher-ups.

5, to report to the higher leadership work or thought to open the door, concise, clear thinking, rigorous wording, shall not be wordy, no center.

6, do not pay too much attention to the gossip of the higher-ups, and do not spread some bad rumors about the higher-ups to the subordinates.

7, do not communicate with your superiors with emotions.

Precautions for communicating with subordinates

1, middle managers communicate with subordinates, consider the issue from the perspective of the employees, and analyze the concerns and reasons for the employees to face such problems, in-depth communication, to solve the problems in the minds of employees.

2, in the process of communication with subordinates, to learn to listen, more concerned about the work and life of subordinates.

3, in the process of communication with subordinates, try to discuss the matter, not to the person.

4, middle managers and subordinates shall not communicate with subordinates with a hierarchical concept of communication, respect for subordinates, equal treatment.

5, if the subordinates do the wrong thing, try not to criticize him in public or more formal occasions.

6, and subordinates to communicate, to prepare for communication matters and communication content, and think ahead of time may appear miscommunication countermeasures, try to avoid conflict intensification.

Four taboos in communication

First, there should be a minimum of respect for the people, taboo personal attacks, to learn to do things not to the people;

Second, taboo words are not true. Tell the truth is much simpler than telling lies, in other words, must tell the truth;

Third, taboo self-righteousness, we must learn to think differently, the same problem to try to go from the other side of the position to consider;

Fourth, taboo take the problem to discuss, instead of taking the possible solutions to communicate, communication is intended to solve the problem, so it should be with the head, with the idea to communication."

This is the answer of Mr. Shen, an e-commerce manager with 8 years of experience. Communicate with understanding

Mr. Li, who serves as the head of the company's business department, analyzes it this way:

First, to the leader, we should understand the purpose and ideas, and when there is a deviation from the leader's ideas, we should patiently listen to and communicate with the leader, and communicate in-depth with the leader about what he thinks and why he thinks that way, and

Second, the subordinates, to understand the difficulties, stand in their point of view to consider the problem, and analyze the staff to face the concerns and causes of this problem, in-depth communication, to solve the problem in the minds of employees. To clarify the core of communication

"Middle managers in the upper and lower communication to have a core positioning - ties, is to be treated as a liaison between the senior and grass-roots ties. In addition, in the communication should also look at different occasions, to avoid arrogance, sightless, as a big leader, but only the top not the bottom, too protective of subordinates is also not desirable. Only by doing a good job of bridging the communication between the superiors and the grassroots is a qualified manager."