It is reported that tea place fee is a unique catering culture in Guangdong, and many tea houses and restaurants in Guangdong have always had the tradition of charging tea place fee, that is, everyone has to pay a certain amount of money whether they drink tea or not, which is called tea place fee, and some shops also call it tableware fee.
In fact, Xibei Youmian Village has regional characteristics in the collection of tea fees. According to the financial reporters of China Net, Xibei provides free tea in most cities in China except Guangzhou and Shenzhen, and does not charge separately. Therefore, Siebel's move is also accused of "doing as the Romans do", and the purpose is to generate income. In response, the above-mentioned person in charge responded that all restaurants in Shenzhen charge tea fees.
It is worth noting that this is not the first time Siebel has apologized for the price.
Two months ago, Xibei caused public concern by raising the price of vegetables during the epidemic. At that time, Jia Guolong, the chairman of the company, once said that "if the epidemic cannot be effectively controlled, Xibei's loan will only last for three months".
In this context, Xibei Youmian Village raised the price of vegetables in Shanghai and eight surrounding cities from February 1. After the price increase triggered a heated discussion, Xibei issued an apology statement on April 1 and promised to adjust the price of vegetables.
When talking about how to rectify the situation, Xibei Youmian Village said that the restaurant will be returned without barriers according to the needs of customers. "If customers don't need tea service or are not satisfied with the quality of tea, the tea fee can be refunded".