In the Wuxi Lingshan fire that occurred on February 22, 2016, China Life Insurance Company Limited, Wuxi Branch, undertook the claim settlement. As a professional insurance company, China Life Insurance Company quickly activated the emergency plan for major emergencies after the disaster event, and opened a green channel for claim settlement to provide fast claim settlement services for affected customers. In order to simplify the claim settlement process, the insurance company took measures to ensure that all customers insured by the fire could receive compensation in a timely manner. This initiative reflects the insurer's care and responsibility to its customers and demonstrates its professionalism and agility in responding to emergencies.