payment guide 2122-2123 Important information of heating season: The heating season of 2122-2123 is coming. In order to ensure your normal use of heat this year, please pay the heating fee in time
Payment time and standard time of payment
Payment time: from October 11, 2122 to October 2122. 14
Payment standard:
● Residents ● Annual heating fee = building area ×91%×21 yuan/square meter quarter
● Non-residents ● Annual heating fee = building area ×33.6 yuan/square meter quarter
● Household metering fee ● 1. Prepaid heating fee = building area × 91. Basic heat fee = prepayment heat fee ×31% (2) Metering heat fee = actual heat consumption ×1.18 yuan/kWh 3. Residual heat fee = prepayment heat fee-settlement heat fee According to the newly-built document No.2111196, when prepayment heat fee is more than settlement heat fee, the charging system will carry forward the residual heat fee to the next heating season; When the pre-paid heat fee is less than the settlement heat fee, according to the principle of "more refund and less compensation", users will not pay another heat fee.
Heating time and payment channel
heating time >: > >
from 1: 11 on October 5, 2122 to 1: 11 on March 5, 2122, in case of abnormal weather, appropriate adjustments will be made according to the notice of Xinxiang municipal government.
payment method > > > Users holding the hot card number can pay at the business outlets of the central heating heat fee collection bank (institution) located in the urban area. In order to facilitate users to pay fees, users can use WeChat WeChat official account, WeChat, Alipay, online banking and mobile banking to pay fees online. (See the table below for details. The payment system of Agricultural Bank of China is still being debugged, and we will inform you in time after the debugging is completed. )
Organization
Payment method
Contact information: Huadian Thermal Power Company customer service hall self-service payment machine, WeChat WeChat official account, WeChat, Alipay 1373-5192114 Citizen Service Center Huadian Thermal Power Window WeChat WeChat official account, WeChat, Alipay 1373-5192114 China Bank counter, self-service terminal, online banking, Mobile Banking 95566 Construction Bank Counter, Self-service Terminal, Online Banking, Mobile Banking 95533 ICBC WeChat WeChat official account, WeChat, Alipay 95588 Residents' collective users and users of public construction units please go to Huadian Thermal Power Company to sign the confirmation form of heating fee before going through the payment formalities. (Huadian Thermal Power Company Address: 4th Floor, Building 2, Xinghai Legend, southeast corner of intersection of South Ring Road and Heping Road)
Address > > > 1. Address of customer service hall of Huadian Thermal Power Company: 4th floor, Building 2, Xinghai Legend, southeast corner of intersection of South Ring Road and Heping Road 2. Address of Huadian Thermal Power Window of Citizen Service Center: 4th floor, Xinxiang Citizen Center, northeast corner of intersection of Xiner Street and Renmin Road
Working hours > > > The working hours of the customer service hall and customer service telephone of Huadian Thermal Power Company are 18:31-11:31 and 13:31-17:11 (normally going to work on holidays, and timely informing of subsequent adjustments)
Payment related business matters
Payment operation > > >
specific operation of wechat WeChat official account: pay attention to WeChat official account of Xinxiang Huadian Thermal Power Co., Ltd., select "Heating Payment" under "Business Handling", enter the credit card number, and pay according to the prompts.
specific operation of AliPay/wechat app: AliPay/wechat app selects "heating fee"/"heating fee" under "living payment", selects "Xinxiang Huadian Thermal Power Co., Ltd.", inputs the credit card number, and pays the fee according to the prompt. 1. Due to the large number of paying users and concentrated time, in order to reduce your waiting time, please try to use electronic channels such as WeChat, Alipay and online banking of banks, or choose nearby banking outlets to pay fees.
outlets near China Bank:
outlets near China Construction Bank: Second, "using the hot card number" is the necessary information for paying the heat fee. If you forget the card number before paying the fee, please call the customer service number 1373-5192114 to check the card number. When paying the fee, please carefully check the user information and tie the card to pay the fee.
invoicing > > > Xinxiang Huadian Thermal Power Co., Ltd. has opened an electronic invoice. Users who need reimbursement can select the "electronic invoice" online and then pay the fee.
refund > > > Within 2 months after the end of heating, hot users who have a balance in their accounts and need to go through the formalities of "refund" should bring their own ID card and bank card (users need to know the name of the bank card opening bank) to the customer service hall of Huadian Thermal Power Company to fill in the application for refund, and the thermal power company will centrally handle the refund; For users who have a balance in their accounts but have invoiced, the remaining heating fee can only be carried forward to the next heating season; Users who have a balance in their accounts and have not applied for a refund do not have to worry. The remaining heating fee will be automatically carried forward to the next heating season.
apply for repair > > > "Xinxiang Huadian Thermal Power Co., Ltd." WeChat WeChat official account has opened the repair service, and the online repair function can be realized by binding the hot card number.
User INSTRUCTIONS
be familiar with policies > > > Heat energy, like water, electricity and gas, is a valuable commodity, which needs to be purchased before use. The Measures for the Administration of Central Heating in Xinxiang City clearly stipulates that the following acts are illegal and illegal use of heat: (1) Unauthorized demolition, modification, connection or disconnection of heating facilities; (2) installing a hot water circulation device; (3) Taking heat energy from heating facilities; (four) change the heat metering and temperature control facilities or open the lock valve without authorization; (five) other acts that damage heating facilities or affect the use of heat for heating. Illegal use of heat will affect the heating cycle of the whole community, causing the temperature of other users' homes to drop, affecting the heating effect of users who pay fees normally. Please ask users to regulate and use heat in a civilized way to maintain a normal and orderly heating environment. Huadian Thermal Power will organize professionals to conduct heating inspection from time to time during the heating season. If the illegal heat users found in the inspection will be restricted from using heat and cause losses to other heat users, the illegal heat users will be liable for compensation according to law.
pay the fee to open the bolt > > > After the user pays the fee, Huadian Thermal Power will open the bolt in the order of payment after the pressure test in the community. In order to avoid congestion caused by a large amount of valve opening during the peak charging period, users are requested to pay as soon as possible. Note: users should ensure that the indoor heating facilities are sealed and intact before paying the fee, and must not dismantle and modify the indoor heating facilities without permission after paying the fee to prevent losses caused by water leakage.
stop the bolt > > > After the user stops, Huadian Thermal Power will close the bolt after checking with the user on the spot according to the stop order. In order to close the valve for you in time, please ask users who don't need heat in this heating season to go through the formalities of stopping as soon as possible.