As a catering industry, QSC&; CS means quality, service, cleanliness and customer satisfaction. For customers, you must make them feel at home. Inside the restaurant, whether it is the management group or the service group, the idea instilled in everyone is that there is no hierarchy, but the nature of everyone's work is different. You should carefully analyze QSC&; CS, especially customer satisfaction, should always communicate with customers in restaurants, conduct customer surveys, make targeted changes, often train employees, learn from management groups, etc., and pay more attention to employee retention. In fact, it is also important that any enterprise should have a corporate culture and a culture that employees agree with. Only when everyone's goals are consistent can we work hard in one direction!