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Room service manager qualification certificate
The qualifications of the room service manager are as follows:

1. Junior Hotel Manager: College degree or above; At least 2 years relevant working experience; The above condition is 1.

2. Intermediate Hotel Manager: Bachelor degree or above; At least 3 years relevant working experience; Obtain the qualification certificate of junior hotel manager 1 year or above; The above condition is 1.

3. Senior Hotel Manager: Bachelor degree or above; At least 5 years relevant working experience; Obtain the hotel manager qualification certificate 1 year or above; The above condition is 1.

Hotel manager refers to a hotel management talent who has the quality of modern hotel management, grasps the new concept of modern hotel management and has rich practical experience. In addition to their own professional qualities, hotel managers should also have the comprehensive ability of hotel management, including hotel room management, catering management, recreation management, marketing, economic budget, cost control, corporate culture and so on.

With the improvement of living standards of Chinese residents, the number of people traveling abroad has obviously increased, and the corresponding hotel service industry has also been vigorously developed. There are more and more large, medium and small hotels of various types and levels, and the market competition between hotels is becoming more and more fierce. Hotel manager has become a hot profession, and it is also the object of competition among major hotels.

Hotel manager syllabus:

Assistant Hotel Manager: room reservation management, hotel reception management, front office service and concierge management, room marketing management, hotel customer service management, hotel grass-roots management functions, hotel grass-roots training and guidance, and human resources management at the supervisory level.

Hotel manager: the role orientation, responsibilities and quality requirements of hotel middle-level managers, and the daily management, quality management, marketing management, financial management, front office management and room management of hotel middle-level managers.

Senior Hotel Manager: China Hotel Industry and World Hotel Group, Hotel Planning and Organization Management, Hotel Human Resource Management, Hotel Operation Guarantee Management, Hotel Information Management, Hotel Corporate Culture Construction, World Theme Hotels and Hotel Revenue Management.