Model essay on quality self-inspection report
Time is fleeting, and the hard work has come to an end. The work problems of the past period of time are worth summarizing. Let's take action immediately and write a self-inspection report. But do you know how to write well? The following is a sample report of quality self-inspection I collected for you. Welcome to read and collect it.
quality self-inspection report 1
1. Establish and improve the organization, and formulate and further improve various management measures.
1. Establish a management quality organization, improve the management quality system, and realize the management quality network from horizontal to vertical, leaving no dead ends. Strictly control the safety level by level, so that the safety responsibility can be implemented on each operator, so as to enhance the safety responsibility of each operator and implement the safety responsibility.
2. In order to ensure the further standardization of safety production order, various management regulations, systems and measures and emergency plans for snow removal have been improved successively, which further standardized and institutionalized safety management. At the same time, the work plan and main points were formulated, and the guiding ideology and work objectives were defined.
3. Improve the organization of health quality management, and establish and improve various health quality systems, including health quality standards, quality investigation system, health quality supervision and inspection system, etc. Health quality objectives were set to clarify responsibilities.
second, strengthen the solid development of daily management, find problems and make timely rectification.
1. Timely convey the notice of the learning superior about safety and quality.
seriously study the requirements of the video teleconference on safety production of railway bureaus and stations, implement the spirit of messages and telegrams at higher levels, and focus on investigating the problems existing in management quality. Strictly implement the requirements of higher-level messages and telegrams, find out the loopholes in the quality of workshop management, and use institutional methods to make up for the lack of management quality.
2, regular safety inspection, timely eliminate hidden dangers of management quality
Actively carry out preventive self-inspection and self-inspection, so as to make the management quality work sound constantly and persistently. In the workshop, the chief secretary leads the team to organize the investigation of hidden dangers of management quality on a regular basis. When major hidden dangers of management quality are found, special treatment measures are formulated and special personnel are responsible for the implementation of rectification, which ensures the smooth implementation of various management quality rules and regulations. Workshop managers and shift attendants or part-time safety officers conduct daily inspections and supervision, and timely formulate corrective and preventive measures for hidden dangers and accident signs found in the inspection, so as to nip all kinds of management quality hidden dangers in the bud and effectively curb the occurrence of all kinds of accidents.
3. Strengthen the civilized management of the job site
The workshop shall timely check and urge each team to work in civilized language, so as to keep the tools hidden and tidy, and clean up the garbage and sundries in time. Strengthen the daily education of operators, improve their awareness of active service, strengthen the service concept, change the previous service ideas, and fully devote themselves to the activity of "serving passengers first and striving for Excellence" to create a brand-new service concept. The workshop organizes monthly meetings of managers above the duty officer, improves the system and methods, and studies daily problems and suggestions.
3. Problems:
Omitted
4. Overall Evaluation of Self-inspection and Self-inspection
Through this self-inspection and self-inspection activity, we realize that our management quality work is still far from the requirements of the Railway Bureau and the station, but we will improve and solve it with perseverance. Make the quality constantly improve according to the convention, move towards higher standards, and make your own contribution to the railway cause. Self-inspection report on quality 2
Office of the Service Quality Rating Working Committee of the Office:
In order to implement the spirit and requirements of the Notice of xx Department of Transportation on Printing and Distributing the Implementation Plan for Service Quality Rating in expressway Service Area, our company attached great importance to it, convened a special meeting in time, established a leading organization for evaluation work, formulated a detailed implementation plan, dispatched relevant personnel, and seriously carried out service quality rating activities in combination with its own reality. The situation is now reported as follows:
1. Basic information
xx (hereinafter referred to as xx) was legally incorporated on xx, xx, xx, and the company's business scope is XX. On the 2nd day of xx, 21xx, according to the document of xx [xx], xx obtained the right to collect fees from XX expressway, and took over the daily operation and management of the collection and maintenance of XX highway.
the original design of the entire line of xx highway set up five service areas, namely, xx service area, xx service area, xx parking area and xx parking area. At present, the xx parking area has not been built and the xx parking area has not been completed. The xx service area, xx service area and xx service area are all two-way service areas, which have been in operation for more than one year.
(1) The service area of xx is located in Kxx, expressway, at the intersection of xx, xx and XX expressways, with a very advantageous geographical position. The service area is set according to the requirements of the first-class service area, covering an area of about 15111M2, with service facilities such as gas station, rest area, restaurant, supermarket and public toilet. The total annual sales of refined oil is about 32 million yuan, and the annual sales of convenience stores is about 611 thousand yuan.
2. The service area of xx is located in Kxx, expressway, and started to operate in xx, XX. The main and auxiliary stations cover a total area of 33111M2, with an average daily inbound traffic of 1,211 vehicles, and are equipped with service facilities such as gas stations, rest areas, restaurants, supermarkets and public toilets. At present, the daily sales of oil products are 55 tons, including 35 tons of diesel and 21 tons of gasoline. The average daily sales of non-oil is 11,111 yuan.
3. The service area of xx is located at K66+391 meters in expressway, xx, with a total area of 71,111 square meters. There are 4 convenience stores and 2 garage in the service area, which can simply repair large, medium and small vehicles. There are 4 bathrooms, including 2 public toilets.
II. Development of self-inspection and self-evaluation
(1) Set up a leading group to break down tasks and define implementation objectives. The service quality evaluation of service area is an important measure to strengthen, standardize and improve the management level of expressway service area in the province, and promote the sound and rapid development of transportation in our province. In order to ensure the solid development of this service quality evaluation, our company actively responded to the call of superiors and held a kick-off meeting for the service quality evaluation of xx expressway service area on xx, xx, 21xx, and established a service quality evaluation working group (hereinafter referred to as the evaluation working group), headed by the general manager of xx company, with relevant departments of the company and xx road administration brigade. The meeting formulated a detailed implementation plan, deployed the contents and requirements of this quality evaluation work, and defined the division of responsibilities and time nodes.
(II) Carry out the work strictly according to the target
1, xx, xx, xx, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX And report the self-evaluation report and scoring results to the evaluation working group before xx, and the evaluation working group will review and evaluate according to the actual situation of each service and put forward the opinions to be declared.
2. The inspection and rectification stage will be carried out from xx to xx, and the evaluation working group will inspect and evaluate each service area one by one according to the self-evaluation results of the business management units in each service area and put forward rectification opinions.
3. From xx to xx, the rectification implementation stage will be entered, and the operation and management units of each service area will carry out rectification according to the rectification opinions put forward by the evaluation working group, and the service areas that fail to meet the standards will be rectified to meet the standards; The service areas that meet the standards are in line with the standards of excellent service areas, and efforts are made to find gaps and formulate work goals and plans. And complete the evaluation work before xx month.
(III) Carrying out responsibilities and establishing a long-term mechanism
Our company will take this assessment as an opportunity to strengthen the management of business premises, facilities and equipment, service quality, environmental sanitation, food safety, etc., and make changes while checking, and consciously accept the inspection guidance, supervision and evaluation from higher authorities. Through this assessment, the company will establish a service area inspection and assessment mechanism, establish assessment standards and work requirements in accordance with the relevant requirements of the National expressway Service Area Quality Grade Assessment Method (Trial), the Measures for the Administration of expressway Service Area in xx Province and the Measures for the Administration of Star Assessment in expressway Service Area in xx Province, and organize relevant units to conduct assessment and inspection on each service area regularly and irregularly.
III. Self-assessment scores and declaration opinions
According to the requirements of "National expressway Service Area Quality Rating Method (Trial)" and "expressway Service Area Service Quality Rating Scoring Standard", the evaluation working group conducted self-inspection on the service area on the principle of objectivity, fairness and seeking truth from facts. Among them, the self-evaluation of xx service area is 981 points, the self-evaluation of xx service area is 831 points, and the self-evaluation of xx service area is 831 points. On the basis of the initial evaluation, the evaluation working group re-evaluated each service area, giving each service area certain points and deductions. The final evaluation of the three service areas is: Shilin service area 711 points, Maitreya service area 721 points, and Pengpu service area 751 points. All of them are standard service areas, but they do not meet the reporting conditions of excellent service areas and national top 111 demonstration service areas.
IV. Main problems existing in service areas at present
(1) Before xx Company took over xx expressway in an all-round way, xx Company had transferred the management right of each service area for 31 years, and the management relationship of the service areas has not been straightened out, and there are problems such as supervision difficulties.
(2) The construction planning of the service area is not standardized, and there are unfinished projects. The greening and public facilities obviously do not meet the relevant national requirements, resulting in imperfect infrastructure. For example, the public toilet is small, which can't meet the needs of drivers and passengers on major festivals, the parking area is not standardized, traffic congestion is easy to form when the traffic volume is large, and the greening effect is poor during construction.
(3) The service areas have not formed a sound management system, and the service quality and comprehensive service level need to be improved. For example, employees' service attitude is indifferent, information service is weak, and wifi network service and weather query service are not provided. ;