1. You can't help it if someone reports it. You can choose to clear customs first. This can show that your business is better. Generally, the people who report it are people in your industry. As long as you get the certificate, you can continue to do it and do it better.
2. For fast food take-out, it is best to use the catering software with three meals, and you can connect to the official WeChat account of WeChat, so it is much more convenient to order and pay.
Do you have a health certificate? If so, it can be said that it is being processed. Otherwise, Article 84 of the Food Safety Law stipulates: "Anyone who engages in food production and marketing activities or produces food additives without permission in violation of the provisions of this Law shall be confiscated by the relevant competent authorities according to their division of responsibilities, and the illegal income, food additives and tools, equipment, raw materials and other items used for illegal production and marketing shall be confiscated; If the value of food and food additives illegally produced and operated is less than 10,000 yuan, a fine of more than 2,000 yuan and less than 50,000 yuan shall be imposed; If the value of the goods is more than 10,000 yuan, a fine of more than five times and less than ten times the value of the goods shall be imposed. "
If the food goes bad for a long time and there is no product problem, then you need to accept a fine. If it is the food itself, then you need to contact the manufacturer or your superior distributor.
The person who reported you needs to go to the Bureau of Quality and Technical Supervision to identify your similar food in the same batch, otherwise his report has no legal basis. First of all, we should analyze the reasons and contents of the complaint, and treat it according to the specific situation. If you receive similar complaints from sellers, such as "copyright infringement, intellectual property infringement and copyright infringement", you should confirm whether the complaints are true according to your own situation. If the complaint is true, you should immediately remove the goods from the shelves to avoid being severely punished by Taobao. If it is a malicious complaint from a seller in the same industry, a complaint should be initiated at this time to denounce the seller's bad behavior. At the same time, contact to explain the situation. After confirming the fact of malicious complaint, the complaint is invalid and the seller will not be punished.