1) "World Consumer Rights Day" is on March 15 every year, which is decided by international organization of consumers unions 1983. Its purpose is to expand the publicity of consumer rights protection, attract worldwide attention, promote cooperation and exchanges between consumer organizations in various countries and regions, and better protect consumer rights internationally.
2) In March 1962, former US President John F. Kennedy delivered the "Presidential Special Speech on Protecting Consumers' Interests" in the US Congress, which put forward the "four rights" of famous consumers for the first time, namely: the right to safety; Have the right to obtain correct information; Have the right to choose freely; Have the right to put forward consumer opinions.
3) China Consumers Association was approved to be established in the State Council in June, 5438+0984+02. It is a national social organization that conducts social supervision on goods and services and protects the legitimate rights and interests of consumers. Consumer organizations such as consumer associations are social organizations established according to law to supervise goods and services and protect consumers' legitimate rights and interests.
4) China Consumers Association decided the theme of 20 19: "Credit makes consumption more secure". Every March 15, CCTV will organize live programs to interpret some issues that consumers are concerned about during the festival, conduct spot checks on the quality of some products, and release relevant quality authoritative reports.
Extended data
"Credit makes consumption more secure" has the following meanings:
First, it is required to speed up the construction of the credit system in the consumer field, form a fair, scientific and open credit evaluation system as soon as possible through government-led, social participation and industry self-discipline, give play to the incentive and restraint role of credit to operators, and create a safe and secure consumption environment.
The second is to advocate operators to operate in good faith according to law, consciously improve their honest business behavior, accept consumers' evaluation opinions with an open mind, respect and protect consumers' supervision right, build brand image with honesty and trustworthiness, and win consumers' trust and recognition.
The third is to smooth the channels to reflect consumers' demands, encourage consumers to actively supervise, carry out the pilot work of the complaint publicity system, explore the establishment of a yellow blacklist of untrustworthy enterprises, and urge the industry to abide by self-discipline and operate with integrity.
Fourth, strengthen the linkage with government departments, carry out information interaction and rights protection linkage with relevant departments, gradually realize the docking with the existing credit system, and give play to the positive role of consumer associations in credit construction and credit restraint.
Fifth, build a communication platform, play a bridge role, carry out the activity of "Credit makes consumption more secure" in key industries, promote the establishment of post-consumption evaluation mechanism adapted to the characteristics of different industries, promote industry self-discipline and enhance consumer satisfaction.
"3 15 party" is a large-scale public welfare party jointly sponsored by CCTV and state government departments to safeguard consumers' rights and interests on the evening of March 15 every year. 3 15 party, as a brand program of CCTV, is broadcast live to the whole country every March 15 night from 199 1.