Yes The result of customer service quality inspection is that the red line is a serious violation of discipline and will generally be dismissed, but it still depends on the company's specific system. Customer service refers to the customer service work (accepting customer consultation and helping customers solve their doubts), or the organization that undertakes customer service work. In different industries, the scope of customer service answering questions is different. For example, game customer service is to accept the work of game members and consult the players or their institutions themselves.