Excellent service commendation letter 1
Changan CX20 Automobile Company:
Hello!
On June 20th, 2008+065438+1October 23rd, I bought the sports version of Changan CX20 manual gear 1.3 on behalf of Zhuanglang Yongsheng in Gansu Mintong Automobile Maintenance Co., Ltd. The invoice was1October 23rd, and I paid 56600(* *) cars at that time. During this period, Zhuang Lang Yongsheng posted the film for more than 7 hours while driving, and lost my invoice and certificate, and had to pay a handling fee of 4,000 yuan for me to reissue it. I think Zhuanglang Yongsheng Automobile Trade Company lost the invoice and certificate of approval when filming this car, trying to cheat money, so it was very angry with Sohu Auto. Finally, Manager Wei and Manager Song of Lanzhou Mintong Automobile Maintenance Company are very enthusiastic. They called me many times and asked me to handle invoices and certificates for free. Today, the manufacturer sent me the invoice and certificate. I am very grateful. Thanks to the after-sales service of Changan Automobile. Thank you for taking care of consumers in your busy schedule. Thank you for waiving my handling fee.
At the same time, I hope your company can solve my complaints about motor wear, flameout and door key failure when buying a car as soon as possible, and repair my car for free after it is repaired, to ensure that other parts are not stolen, to ensure the safety of the car, and to guarantee the warranty of 60 thousand kilometers or three years according to the manufacturer's regulations, and the cost of replacing the motor and the part I personally bear for repairing the car can be reimbursed.
I hope your factory is booming, and I wish you a prosperous business. May you create a new era of state-owned automobiles and protect China's automobile industry. I believe your tomorrow will be better! Chang 'an's tomorrow will be more brilliant!
Certificate of outstanding service 2
____:
I ate at Fuxiang Hotel at noon on July 23rd, and accidentally lost my wallet after dinner. In the afternoon, when I was in a hurry to find it, the catering department of Fuxiang Hotel informed the waiter surnamed Xu that he had found a wallet while cleaning the restaurant and handed it to the catering department in time.
Here, I deeply admire the noble quality of the staff of Fuxiang Hotel, and thank the waiter Xiao Xu! I am very happy that Fuxiang Hotel has such excellent staff!
__x
_ _ year x month x day
Certificate of outstanding service 3
Letter of commendation from Xiaoying's old man's calligraphy
All the staff of Zhongsheng Xinyuanbei Community adhere to the firm belief of "no small matter in the community, serving the people from zero distance" and serve the residents wholeheartedly. Letters of commendation represent residents' trust and recognition of our community work, and at the same time they spur us to feel the importance of community work. In the future work, we will continue to work hard, be attentive and emotional, try our best to provide better community services for community residents and try our best to satisfy them.
Certificate of outstanding service
On April 1, 20__, I took the 4043 train, which was undertaken by Suifenhe Team of Mudanjiang Passenger Transport Section, from Mucheng to Jidong. After getting off the bus, I left my easel in the car.
At that time, I was in a cold sweat and anxious-this was the last precious gift my father left me. It has been treasured for more than 30 years, and I can't bear to use it. Today, I lost it and I regret it very much.
My friend advised me: "Forget it, don't look for it, can you get it back?" At that moment, I gave up the idea of getting it back. At night, lying in bed, I toss and turn, always worried about the lost easel, which is something I can't give up. When my father gave it to me, my voice and smile always came to my mind.
I just found it a few days ago, and I want to use it to complete a beautiful painting of my hometown to comfort my memory of my father. Now I accidentally left it in the car. I regret and blame myself. The pain in my heart kept me awake for a long time.
After 12 in the morning, I finally couldn't help it. I picked up the phone and tried. I got through to the manual desk of the railway service center12306-yes, someone answered the phone! I hurriedly told the customer service staff about the loss of the easel. After the service staff learned about my situation, they assured me not to worry. They will get in touch with the relevant personnel of the current train and let me know as soon as they find the easel. 12306 I am very pleased with the warm words of the staff of the artificial station. It is late at night, and they are still working hard. All this moved me. At that moment, I didn't care so much if I could find my easel.
Just before dawn, the telephone rang. It was Gao Hongzhi, the conductor of the 4043 train that day. He said on the phone that their flight attendant, Comrade Qiao Gang, had found an easel.
I found it! I found it! I was overjoyed at that time, just like a child! I got it back, I got it back, and the flight attendant got it back for me. This makes me full of heartfelt gratitude to the unknown service personnel at the 12306 manual station, and to the high conductor and Comrade Qiao Gang on the train. Your dedication and thoughtfulness enabled me to find the lost items. In my heart, you helped me find not only lost things, but also warm memories of my father.
When I took the easel from the conductor, I felt extremely warm in my heart and my face was filled with incomparable joy. The world has its own true feelings. May you keep moving forward in your heart.
Passenger: Lu Hong.
April 8, 20__
Certificate of outstanding service
Dear Lincoln service:
Hello!
I am a customer of Baolide Lincoln Zhuji Experience Center, and I plan to change an SUV because my second baby is coming.
In June, my wife and I saw BMW, Mercedes-Benz, Audi, Lexus and other brands. By chance, I learned that my colleague bought a Lincoln, so I borrowed my colleague's car and tried it several times. Lincoln has plenty of power, spacious space and beautiful appearance. Moreover, Lincoln is imported from various departments and recommended by colleagues. We soon decided to take a look at the car at Zhuji Lincoln Experience Center.
The first time I saw the car, I specially invited my colleagues. From the moment I got off the bus, I felt the warm-hearted service from the Lincoln Way: when I got off the bus, someone held an umbrella to the store, Starbucks coffee was provided during the negotiation, and the explanation was very detailed during the test drive. I also used the electronic screen to show us all kinds of vehicle data. I left a very good impression on Lincoln's car and service at once.
But out of the attitude of shopping around, we still went to the surrounding 4S stores to experience it. After comparing other brands, I quickly made a decision: I will buy Lincoln. I don't know how Lincoln knew my wife's birthday the day I picked up the car, but it gave us a big surprise.
Not long after the new car was opened, Lincoln's customer service specialist came to visit. Before that, my family bought two cars, but there was no such service. It is also the first time I have experienced a special person's return visit. During the return visit, the beauty of Lincoln who came to pay a return visit said that if there were birthdays or other celebrations, he could experience the party in the store, but he didn't care at that time.
My birthday is the Mid-Autumn Festival on August 15th. In mid-September this year, the manager of Zhuji Lincoln Experience Center specially contacted my wife and said that my birthday was coming. I would be really surprised if I were willing to arrange a birthday party at Lincoln's. At that time, I didn't want to disturb the store and everyone, and the Mid-Autumn Festival was a family reunion day, so I didn't want to affect such a beautiful reunion atmosphere. But the manager has communicated with my wife many times, saying that this is the right that Lincoln customers should enjoy. After many times of communication, we finally decided to hold a birthday party for my sister and me in Amanome on June 2, 65438/KLOC-0.
On the day of the birthday party, Zhuji Lincoln's service gave me another surprise: all the activities were carefully arranged, not only with special people taking pictures, but also with special hosts. Moreover, the venue layout, birthday gifts and cakes are all made by Lincoln store employees themselves. On the same day, General Manager Xu personally brought us birthday gifts and longevity noodles.
This kind of service is not only concerned about customers, but also meticulous to every part of customers. It is intimate, warm-hearted, sincere, touched, surprised and grateful. I don't think my choice is wrong. Whether it is all kinds of experience services or the increasing appearance rate of Lincoln cars on the road, it just shows the appeal of Lincoln brand.
For those who are going to buy a car or will buy a car in the future, I suggest choosing Lincoln. You won't be disappointed.
Thank you, Lincoln, thank you!
A customer who was moved and surprised after buying Lincoln.
20__ year 65438+1October 65438+April.
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