1. The job of the greeter:

1. Daily reception of guests.

2. Deal with ordering: on-site and telephone.

3. Handle the dining agreement between the customer and the restaurant.

4. organize customer information.

5. Statistics of business information.

6. Issue banquet and ordering menu.

7. Make relevant dining arrangements.

8. Articles of the management department.

9. Send all kinds of short messages to guests on behalf of the restaurant.

11, do a good job in the department's daily preparations (health, goods, etc.) and closing work. ?

2. Responsibilities of the greeter:

1. Abide by the rules and regulations of the company and departments and strictly demand their own code of conduct.

2. Be clear about the work content and workflow of your post and do a good job in all aspects of your work.

3. Do a good job in personal gfd and personal hygiene, pay attention to words and deeds and reception norms, and receive guests in the best state.

4. Take care of the property of the company and departments and save energy.

5. Observe the schedule.

6. Make progress in learning and constantly improve your business knowledge.

7. Respect superiors, carry out orders, unite colleagues and help others.

Third, the work standard of the greeter:

1. The greeter should strictly abide by the rules and regulations of the store and have a high sense of responsibility and enthusiasm for service.

2. The greeter serves the customers at the gates of the store and thanks the customers for coming on behalf of the store.

3. Insist on smiling service and honorific service, and greet every customer who enters or leaves the store.

4. Before taking up the post, the ushers should do a self-check on their appearance, so that their appearance is dignified and tidy, which meets the requirements of the store.

5. When taking up the post, you should stand upright (according to the requirements of standing posture), be full of energy and smile, and do a good job of welcoming customers with polite manners and warm and thoughtful service.

6. The work number plate is worn on the left chest. It is forbidden to wear a broken, illegible and dirty work number plate, and it is not allowed to wear a work number plate in series.

7. The greeter should dressing the according to the requirements of the store. The clothes should be flat and clean, free of dirt, and the neckline and cuffs should be kept clean.

8. When the greeter is on duty, he/she should answer customers' various inquiries with a warm attitude, use civilized language and honorific words in customer service, and speak loudly, with a moderate volume, naturally and without affectation.

9. Always pay attention to and check whether the handle and glass of the shuttle gate are in good condition, and report for repair in time if problems are found.

11, pay attention to the health work around the gate, keep the environment around the post clean and tidy, and maintain the order in front of the gate.