In recent years, the development of Haidilao is very fast, by virtue of the impeccable service, a lot of people when so enthusiastic service will also make a lot of people feel overwhelmed, because of this, Haidilao's flavor may not be as good as the other hot pot stores, and the price is slightly more expensive, there are still a lot of people originally thought that the Haidilao to buy a single, and even a lot of people queuing up a few hours in order to eat the Haidilao, the hot pot stores has become the leading enterprise in the hot pot industry, and Haidilao has been listed on September 26, 2018, and will also gain great development in the future. But Haidilao was named by the CCA, it is because Haidilao also has a lot of unreasonable behavior, these behaviors will produce a very bad experience for the consumer's, the following and Xiaobian to understand what problems exist in Haidilao.

The phenomenon of chaotic queuing

Eating people queuing is natural, this is even a child understand the reasoning, but in the bottom of the sea salvage has become more money can be inserted into the queue, so that a lot of hard work queuing up the consumers feel upset. During the National Day, a piece of news about the bottom of the sea can spend money to avoid queuing up, in the video, the consumer in Zibo Wanxiang Hui bottom of the sea when dining, the beginning of the front row of 217 tables, but in the payment of 40 yuan, the front of the number of tables waiting for food from 217 tables to 1 table. Subsequently, Haidilao pointed out that the network on the queue video, pictures are edited, and then the reporter also went to a local Haidilao, although there are more than a hundred tables in front, but after spending 40 yuan only spent 15 minutes to be called smoothly, which shows that Haidilao queuing system is indeed a problem.

The CCA said: ? Waiting for meals to grab the number of queuing software to destroy the queuing order is unfair, offline catering and accommodation false propaganda booking platform helpless, etc., all let the new technology and new industry to participate in the construction of the consumer ecological environment less human nature, no temperature? Haidilao also expressed willingness to cooperate with the rectification, to give consumers a better experience.

Food safety issues

Always, food safety issues are very important, even if a store's flavor is good, if his food safety is not pass, then consumers are not willing to go. It is inconceivable that the hot Haidilao also has food safety problems, which is really shocking. In July this year, in Hangzhou, the chopsticks of a Haidilao were detected coliform bacteria, which is obviously caused by the lack of timely cleaning and disinfection, and E. coli bacteria can cause diarrhea, and in serious cases, it will be dangerous to life, so the China Consumer Association has also ordered the Haidilao to carry out a rectification, and this incident for the Haidilao's impact is also very huge. The Haidilao official said it has used the latest technology and the latest equipment to start the rectification, through the test found that the disinfection effect is relatively good and gradually began to promote, the food safety problem has been basically eliminated, the only problem is still can be maintained.

Haidilao as a big enterprise, his behavior can even become a hot pot industry benchmark, and there is such a low-level problem really should not be. Customers choose Haidilao because of trust Haidilao, if Haidilao is still like this, then the decline of this enterprise is not far away.