Current location - Recipe Complete Network - Catering training - The man suspected that he had eaten cockroaches in the takeaway and asked the clerk for compensation. Why is the clerk so arrogant?
The man suspected that he had eaten cockroaches in the takeaway and asked the clerk for compensation. Why is the clerk so arrogant?
We have to eat every day, so food safety is very important to everyone. Long-term consumption of food with hygiene problems or substandard food will definitely do great harm to our human body. Recently, a man ate a cockroach in a takeaway and asked the clerk for compensation, but the clerk responded generously. Let's have a look.

First, related matters. On April 5, 20021year, a man in Changchun, Jilin ordered an abalone rice on the take-away platform. As a result, he found an abnormal object in the rice without taking a few bites. A closer look reveals that it is a cockroach. He asked the store for compensation, but the clerk said, it is best not to make trouble!

Second, why did the clerk give such an answer? Prove that the clerk's answer is really arrogant and has no courtesy to customers. Moreover, this problem appeared, and he even put such malicious words. This has to be chilling, so why did the clerk react like this? I can draw the following conclusions, which still prove that the clerk may be in a bad mood at that time, so he was rude to the customer. After all, everyone has some small emotions, but they just don't know how to control themselves. The second is that the shop assistant knows that there are health and safety problems in his shop, so in order to refuse compensation, he treats customers rudely, in other words, he becomes angry from embarrassment. The third is that there may be many extortion incidents in society now. This shop assistant may have encountered such a thing before, so he was scared and said such a thing.

Third, how should such a thing be handled? So how to deal with such a thing? First of all, the relevant responsibility platform must be investigated clearly. Such a thing cannot make customers bear losses, nor can it make businesses face injustice. Secondly, if this matter is really the fault of the merchant, the relevant platform must give corresponding punishment, and at the same time let the merchant give some compensation to the customer.