12331

National unification

12331 is the food and drug complaint reporting telephone number required by the Administrative Measures for Food and Drug Complaints and Reporting (Trial) issued by the State Food and Drug Administration in February 2111.

12331 is the nationwide unified complaint reporting telephone number for food and drug supervision departments. In addition to telephone calls, units and individuals can report the illegal activities of drugs, medical devices, health foods and cosmetics in the development, production, circulation and use, as well as food safety violations in catering services to the regulatory authorities by means of letters, Internet, faxes, visits and SMS messages.