After the ticket purchase order "Nanjing South-Beijing South" is generated, a button for ordering service will appear on the page. You can order food at Nanjing South Departure Station, or at Jinan and Tianjin Railway Station, as long as you grasp the arrival time. If you want to book a seat for others, you only need to fill in the corresponding seat information and leave the telephone number of the actual passenger. Each catering station also has the deadline for placing an order and the time for returning the order, usually two hours before the departure time of the station. In addition, if passengers change their meal plans, they must cancel their reservations two hours before the delivery station leaves on time. After cancellation, the money will be automatically returned to the payment account.
How to order food: At present, catering reservations can be made through 12306.cn website and 12306 mobile APP.
Ordering time: You can only order food during business hours from 6: 00 to 23: 00 every day, and you can order food before the departure of 27 high-speed railway station EMU trains 120 minutes.
Order payment: You can use Alipay or WeChat to pay, but other payment methods are not supported at present.
After the reservation is successful, the food delivery staff will deliver the meal to the seat designated by the passengers when they take the bus. If the passenger holds a seatless ticket, the train number, car number and the diner's mobile phone number must be indicated when ordering food.