Knowledgeable person service is a brand-new voice information consulting service integrating code number resources and information resources development. Through telephone, internet, IPTV and other service channels, it provides users with local comprehensive life information consulting services, and also provides a platform for enterprises and businesses to publish commodity information. The preliminary planning of products is the industry's first survey category, inquiry transfer category, information release category, communication assistant category and other expansion categories. In knowledgeable person business, through innovative pricing strategy, China Telecom can obtain income such as call charges, transfer charges and value-added service fees. China Telecom is committed to building knowledgeable person into the largest dynamic life information database in China, providing customers with more convenient life information consulting services and becoming a local life information consulting desk.
Knowledgeable person business should be based on 1 14 business platform, integrate and expand functions, fully tap the existing number and address information, provide voice life navigation service integrating numbers and information resources, and become a search engine for local comprehensive information.
1 14 sets of face-changing knowledgeable person Telecom builds voice search engine.
People who have called 1 14 may have such memories: after finding the number, you should write it down carefully and dial it again; Ask for other information, such as address and fax, and be careful not to be rejected by the operator. Now, the world has turned upside down-114 I'm not afraid that you will call too many times and ask too many questions, but I'm afraid that you won't call or ask.
Following the overall upgrade of 1 14, Guangdong Telecom launched a brand-new "knowledgeable person" yesterday. At this point, 1 14 has changed from a single number query function to a comprehensive information service platform with numbers as the main line. This change is one of the portraiture of China Telecom's strategic transformation.
1 14 voice search engine.
Google and Baidu, search engines on the Internet, people must be familiar with them. The head of Guangdong Telecom said that the goal of "knowledgeable person" is to become the engine of voice search and Google on telephone lines.
After 30 years of development, 1 14 has become one of the most commonly used information acquisition channels for ordinary people. However, with the development of society and the improvement of people's demand for information, 1 14 can no longer meet the needs of the public. Therefore, Guangdong Telecom upgraded its functions on the basis of 1 14 sets, and launched a brand-new voice information service platform "knowledgeable person".
Knowledgeable person mainly provides 24-hour convenience information inquiry service for the public. As long as users dial 1 14 or118114, they can get life information such as catering, travel and location, as well as business services such as booking and ordering food. In addition, users can also query information by sending short messages to118114.
In this way, 1 14 *** is fully transformed into a voice information service platform. But unlike the voice station, "knowledgeable person" only charges basic telephone charges, and does not charge information fees, so its competitiveness should not be underestimated.
The profit model is similar to bidding ranking
And enterprises have also found commercial value from it. For example, when a user inquires the number of a merchant, the phone can be directly transferred without the user dialing another number. In addition, enterprises can also obtain services such as enterprise switchboard, personal secretary and automatic traffic transfer through 1 14.
It is worth noting that through similar information value-added services, Guangdong Telecom will also receive income other than telephone charges. The "Priority Number Reporting" service launched by "knowledgeable person" can provide enterprise rankings when users make vague inquiries, and give priority to reporting the numbers of the top ranked enterprises. This function is exactly the same as the "bidding ranking" charging service of search engines.
It can be seen that "knowledgeable person" is not only intended to build the first voice search engine in China, but also its profit model is fully cloning Internet search engines. The income from telephone access has taken a back seat.
It is understood that China Telecom will vigorously develop the "knowledgeable person" service in the whole country according to the principle of "unified brand, unified access number and localized information content". At present, knowledgeable person has nearly 10,000 contracted businesses in Guangzhou alone.
From voice service to information service
In fact, this is also one of the practical contents of China Telecom's strategic transformation.
A year ago, Wang Xiaochu was transferred from China Mobile to the general manager of China Telecom, that is, he proposed the transformation plan of China Telecom-from the traditional basic network operator to the integrated information service provider.
It's not hard to understand. After all, if we rely solely on voice revenue, fixed-line operators will lose their growth momentum. Cut off ... >>
Question 2: What is knowledgeable person business? 1. For public customers, knowledgeable person is a convenient information service provided by China Telecom, including various information services related to daily life such as food, clothing, housing and transportation. Public customers only need to dial 1 14 or118114 for fuzzy inquiry, and knowledgeable person can provide comprehensive information such as telephone numbers, addresses, websites, traffic routes, specialties or services of relevant enterprises through search. Knowledgeable person also provides a variety of convenient information services such as telephone transfer, SMS sending and personal communication assistant. 2. For enterprise customers, knowledgeable person is a new value-added service launched by China Telecom, which aims to help enterprises gain business opportunities, improve their popularity and facilitate communication with consumers. When public customers make vague inquiries through 1 14 or1114, knowledgeable person will give priority to recommending contracted customers, so that enterprises can reach potential customers earlier, win more business opportunities, and even directly reach target customers through traffic calls. Thank you for your interest in telecom products. I wish you a happy life. If the above information can't solve your problem, you can also log in to Guangdong Telecom Mobile Mall (m.gd. 189) for help from online customer service, which is available 24 hours a day!
Question 3: What does knowledgeable person mean and what is its function? I hope the following answers can help you:
According to your description, China Telecom's "knowledgeable person" is a life information navigation mobile phone software, which provides life-related information inquiry and reservation "e-life", location search "search around" and comprehensive entertainment community "I Entertainment", covering 1 14 number inquiry, air ticket reservation, hotel reservation, lottery ticket purchase, stock finance and so on. You don't need to open it, just download and install the software. The download method is as follows:
1, mobile phone login118114 website to download; 2. Tianyi Space Search downloads knowledgeable person; 3. Search and download "knowledgeable person" in major electronic markets; 4. Consult the customer service manager of the business hall to assist in downloading and installing. I hope my answer can help you. For details, please consult Anhui Telecom's online business hall.
"Wing up World Cup, watch the game, play quiz and win the Apple mobile phone!" "Enjoy the wings, the phone bill is 30% off!" For more exciting content, please pay attention to the online business hall of Anhui Telecom.
Wish you a happy life! I hope my answer will help you and be adopted by you!
Question 4: Excuse me, what is knowledgeable person's "dear"? How to charge? In the pro-where business, the unique mobile positioning technology between the C network and the terminal, combined with the electronic map, allows users to accurately and quickly query the geographical location of family members such as children and the elderly, and provides family customers with information services of family members' affection and care, which facilitates the whole family to communicate with each other, increases the sense of family security, delivers care at any time, and protects the safety of vulnerable groups such as children and the elderly.
Charge standard: 10 yuan/month (one payment number can be added to 4 wards or monitored by 4 other users).
Question 5: What are the benefits of knowledgeable person? For enterprise users, the "knowledgeable person" insider of Guangdong Telecom is like a "business opportunity through train", which provides a more accurate and effective information dissemination channel for enterprises, so that all inquiry users can find themselves faster and get a lot of business opportunities for enterprises in the 800,000 inquiries every day. For example, a fast food chain has many branches. After using Ding knowledgeable person, consumers can easily find the stores they want by announcing the service hotline 1 14. Thank you for your interest in telecom products. I wish you a happy life. If the above information can't solve your problem, you can also log in to Guangdong Telecom Mobile Mall (m.gd. 189) for help from online customer service, which is available 24 hours a day!
Question 6: What is the best tone in a mobile phone for? Is it useful? A service number of China Telecom, named knowledgeable person, is an inquiry service number. Like where are you going? Calling this number can help you book air tickets, hotels and search for food.
Question 7: What is knowledgeable person's life career? Knowledgeable person Life Service is an information subscription service for mobile phone users of China Telecom, which relies on the powerful life information data and service advantages of 100, and combines the national general information collected in the background of the system with the local life information of each province in the form of short MMS and wap.
Question: What's the number of best tone? 114114 * * fully transformed into a voice information service platform. However, unlike voice stations, "knowledgeable person" only charges basic call fees and does not charge information fees, so its competitiveness cannot be underestimated.
Question 9: 1 14 What does knowledgeable person do? Check the source of the number and filter the phone number, for example, it is convenient for you to identify the advertising phone, pyramid scheme and blacklist a number.
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