1. Pay attention to the technical transformation of the original warehouse and speed up the modernization of the warehouse.
At present, the types of warehouses in the pharmaceutical industry are mainly divided into pharmaceutical raw materials and finished products warehouses in production logistics and strategic warehouses in sales logistics. Most enterprises prefer to adopt the three-dimensional warehouse mode of building shelves and opening three-way stacking forklifts in narrow passages, such as Xi An Jansen, tonghua dongbao, Chihuatun Pharmaceutical, Sino-American SmithKline, etc. On this basis, according to the actual needs, we should introduce foreign advanced warehousing management experience and modern logistics technology as much as possible to effectively improve the warehousing and distribution efficiency and service quality of the warehouse.
2. Improve the warehouse function and gradually realize the socialization of the warehouse.
Accelerating the diversification of warehouse functions is an objective requirement of the development of market economy, and it is also an important way for warehouses to increase service functions, improve service levels, enhance competitiveness and realize the socialization of warehouses. Under the condition of market economy, warehouse should not only be a place for storing commodities, but also undertake the functions of commodity classification, selection, sorting, processing, packaging and agency sales, and should also become a commodity distribution center and circulation center integrating business flow, logistics and information flow. Now, in developed countries such as the United States and Japan, the original warehouse is basically changed into a distribution processing and distribution center for goods. Based on the current scale and enterprise strength of Yunnan Shuanghe, the enterprise should realize the transformation from the existing warehouse to the inventory distribution center with the same distribution. After the goods enter the distribution center, they are first classified and stored, then sorted and inspected according to the user's ordering requirements, and finally distributed to chain stores and medical units. The operation of this distribution center is very simple. After the purchased goods are split, each storage area is stored in pallets.
3. Establish a complete warehouse management system.
The recent bankruptcy of Kmart in the United States once again warns those companies with inventory management problems that it is difficult to avoid bankruptcy in the end. Many subsidiaries acquired by Shuanghe Pharmaceutical also have different levels of inventory management problems. All kinds of overdue and unsalable inventory and accounts receivable make these state-owned commercial companies struggling. Therefore, the logistics management construction of Yunnan Shuanghe must solve the inefficient inventory management, reduce the inventory cost and the risk of unsalable inventory, and solve the information transmission problem in the whole management chain.
Successful experience shows that WMS is a low-risk and high-return option, and its payback period is usually less than one and a half years, and some even less than one year. For this reason, WMS is favored by the world, widely used in the world's top 500 enterprises, and its application industries are also very extensive, including pharmaceutical industry, food industry, printing house, fashion clothing industry, publishing industry, telecommunications industry, hardware manufacturing industry and so on. Adopt the latest and most advanced information management system in the world, strengthen the internal control ability of enterprises, rationally and scientifically integrate the supply chain that runs through all links of production, supply and marketing of enterprises, and build a highly exclusive data platform to transmit and process remote data safely and efficiently, thus providing effective basic data for decision makers to predict, control and analyze. A study by the Warehouse Education and Research Association shows that the best warehouse operation mechanism can achieve 99.9% order accuracy and 99.2% on-time delivery rate, and "zero error" is considered as an acceptable goal.
If logistics hardware equipment is like human body, then logistics software solutions constitute human wisdom and soul, and the combination of spirit and flesh is a complete person. Similarly, it is not enough to build an advanced logistics system and improve the level of logistics management only by relying on logistics equipment.
At present, with the wide application of internet technology, the global business model is undergoing unprecedented changes, and every enterprise is facing the challenge of rebuilding supply chain management, especially logistics process. Only by reconstructing or optimizing supply chain management and reducing operating costs can enterprises have sufficient competitiveness to survive in their respective markets. Advanced and mature logistics information system is the crystallization of many industry experts' years of experience integration and good management ideas, which can help enterprises optimize business processes, reduce logistics costs, improve the transparency of supply chain, ensure accurate and timely delivery of goods, and finally improve customer service level, thus gaining customer loyalty, which is also the core competitiveness of enterprises.
According to the data provided by the Ministry of Information Industry of China, the logistics cost of enterprises in China is about 18%, while that in the United States is only 9%. With good logistics software, the logistics cost of China enterprises can be reduced to about 10%. For example, EXE warehouse management software supports online and offline warehouse management to meet the needs of e-commerce. Another example is the warehouse management software provided by Australia's PULSE Logistics System Company, which can not only manage the quantity and location of goods in stock, but also pay more attention to optimizing various resources in the warehouse, such as human resources and logistics equipment resources, and realize the operation management of goods, personnel and logistics equipment through material handling equipment such as RF equipment and scanners. The practice shows that the benefits brought to customers by using the pulse warehouse management system are remarkable: the picking time can be shortened by 50%, the direct labor cost can be reduced by more than 40%, the warehouse space utilization rate can be increased by 20%, the inventory level can be reduced by 65,438+05%, and the customer's warehouse reporting error can be reduced to zero.
Yunnan Shuanghe can selectively learn from these softwares according to its own economic strength and development needs.
4. Reduce operation links.
Every operation link needs a certain amount of living labor and materialized labor consumption. Adopting modern technical means and scientific management methods and reducing some operation links as much as possible will not only help to speed up the operation progress, but also help to reduce the cost.
(1) adopts the method of "two dials".
Direct dial from the factory. According to the requirements of the order, the enterprise can pick up the goods directly in the pharmaceutical factory, and after acceptance, the goods can be transported directly to the store or sales unit without going through the warehouse.
Direct dial on the bus. For goods shipped from other places, enterprises can arrange short-distance transportation tools in advance, deliver them at the side of the original car, load other vehicles and transport them to the receiving unit, eliminating the formalities of transporting them out after warehousing.
These two methods not only reduce all the operation links in storage, but also reduce the storage cost.
(2) Reduce loading and unloading links
Improving the loading and unloading operation means improving the mechanization of loading and unloading operation as much as possible, and also realizing the continuity of operation as much as possible, so as to improve the loading and unloading efficiency, shorten the loading and unloading time and reduce the logistics cost. The rationalization measures are as follows:
Prevent and eliminate invalid operations. Minimize loading and unloading times, strive to improve the purity of loaded and unloaded articles, and choose the shortest operation route, which can prevent and eliminate invalid operations.
Improve the loading and unloading of goods in general activities.
Enterprises should consider the convenience of loading and unloading operations in advance when stacking goods, and put the classified goods on pallets for storage, which is convenient for loading and unloading and can properly keep the goods.
Actively and cautiously use the principle of gravity to realize labor-saving loading and unloading operations.
The vertical and horizontal displacement of articles caused by loading and unloading can only be completed by doing work. At present, the mechanization level of loading and unloading in China is not high, and many of them need manual operation, which is labor intensive. Therefore, it is necessary to use gravity for loading and unloading under conditions, and put the small powered conveyor belt (plate) obliquely on trucks and trucks for loading and unloading, so that articles can move on the inclined conveyor belt (plate), which can reduce labor intensity and energy consumption.
Arrange the facilities correctly.
The "L" and "U" layout are adopted to ensure the single flow direction of articles, which not only avoids the circuitous and backflow of articles, but also reduces the handling links.
5. Reduce the return cost.
With the return of goods, there will be a series of logistics costs, the costs caused by the damaged or unsalable returned goods, and various transaction costs such as personnel costs required to deal with the returned goods. Moreover, due to the small number and variety of returns, the distribution cost tends to increase, and handling business is very complicated. These expenses constitute an important part of enterprise logistics costs and must be controlled.
To control the return cost, we must first analyze the reasons for the return. Generally speaking, as long as we know the sales situation of goods in the store and customers' orders, make short-term sales forecasts and adjust the quantity and types of goods in the enterprise, we can fundamentally solve the phenomenon of return caused by users. In addition, it is necessary to find out the reason for the return from the perspective of the enterprise. In order to pursue the biggest sales target, enterprises often blindly sell goods to end users regardless of the actual sales situation and possible problems in sales, which leads to increased circulation in warehouses, poor sales and high return costs. Therefore, we should change the enterprise's one-sided pursuit of sales target strategy, track the final demand trend and warehouse circulation, and implement the promotion strategy to increase the final demand.
Related to the above problems, in order to fundamentally prevent the cost of return, enterprises must also change the employee performance appraisal system, that is, instead of taking the monthly sales of employees as the basis for rewards and punishments, the annual average monthly sales of employees as the incentive standard for assessing the status of users in the warehouse, so as to improve operational efficiency and prevent the occurrence of return. Of course, in the system, it is necessary to clearly define the responsibility for returning goods, correct the working attitude of employees, and deliver goods accurately according to user requirements.
6. Other specific operation requirements.
(1) Commodities that have undergone strict quality inspection are stored in different areas, such as drugs and non-drugs, prescription drugs and over-the-counter drugs, drugs for internal and external use, and dangerous goods. Refrigerated drugs should be stored at the required temperature, the refrigeration temperature should not exceed 20℃, the normal storage temperature is 0-30℃, the suitable temperature range is 60%-75%, and the temperature range is 2- 10℃. Regular inspections should be conducted in the morning and afternoon, and adjustments should be made in time.
(2) Stacking should be neat, and the five distances should be reasonable (bottom, wall, top, column and room), and there should be no inversion.
(3) Different batch numbers are not mixed. When it is inevitable, the overlapping time limit shall not exceed 1 month.
(4) Specialized in drug warehouses/counters, with two persons and two locks, with special account records and consistent accounts and materials.
(5) Clean the warehouse regularly to keep the storage capacity clean and orderly. Labor tools and packaged items should be placed in the designated location.
(6) Carry out regular maintenance and inspection on the inventory goods, and make maintenance records. Goods with quality problems should be notified to the Quality Management Section as soon as possible.
(7) Strictly control the outbound quality and make review records.
(8) The return shall be managed by special personnel and stored in the return area, and the quality acceptance formalities shall be handled again and recorded. Only qualified products can enter the qualified product library, and those with quality problems can enter the unqualified product library.
(9) Non-conforming products shall be stored in the reservoir area of non-conforming products, controlled and managed, reported according to procedures, and the causes and treatment shall be found out in time.
7. Train warehouse technicians and strengthen logistics management.
To transform, we should start with the introduction of high-quality talents and the training of enterprise employees. While widely absorbing useful talents from society, we should speed up the improvement of the professional ethics of existing personnel and establish a high-quality and high-tech workforce.
8. Accelerate the establishment of a modern enterprise system and implement the ISO9000 standard management mode.
The integration of modern logistics functions, the systematization of services and the standardization of operation are all inseparable from the constraints of the system, so it is very important to establish a modern enterprise system as soon as possible. At present, the storage of Shuanghe in Yunnan has formed a phenomenon of procrastination, pushing, laziness and dispersion, regardless of responsibility and rights. If we want to break the old concept, we must introduce a strong concept of market economy, establish and strengthen the consciousness of reform and opening up in thought, establish a sense of being resolute and vigorous in style, and establish a sense of hard struggle in spirit, and so on. We should replace the old management mode with modern enterprise management system and standardize every operation link, procedure and responsible person.