Chapter 1 Give yourself an accurate position-the responsibility of human resources department.
Section 1 Functions and Responsibilities of Human Resources Department
I. Functions of Human Resources Department
Second, the responsibilities of the human resources department
Section II Overview of Human Resource Management
First, the six tasks of human resource management
Second, the working principles of human resource management
Third, the working concept of human resource management
Fourth, the working mode of human resource management
Five, the focus of human resource management
Working methods of intransitive verbs human resource management
Section 3 Responsibilities of Human Resources Department
I. Responsibilities of the Director of Human Resources Department
Second, the responsibilities of the human resources manager
Iii. Responsibilities of Assistant in Human Resources Department
Four. Responsibilities of the recruiter
Verb (verb's abbreviation) Job responsibilities of training experts.
Duties of the Commissioner of Remuneration
Seven, performance appraisal specialist job responsibilities
Eight. Duties of the Commissioner for Labour Relations
Chapter II Organizational Structure Setting and Post Design Management
The first section organizational structure management points
First, the work content of organizational structure design
Second, the working principles of organizational structure design
Third, organizational analysis methods.
Fourth, the work content of homework design
Five, the principle of homework design work
Sixth, the work design method
Section 2 Organizational Structure Setting and Post Design Template
First, the organizational structure setting mode of functional enterprises
Two, the implementation of vertical functional management of enterprise organizational structure setting mode
Third, the organizational structure setting mode of decentralized enterprises in the business department
Fourth, the organizational structure setting mode of branch structure enterprises
Verb (abbreviation of verb) The organizational structure setting mode of enterprises with division of functions
Six, product division enterprise organizational structure setting mode
Seven, regional branch enterprise organizational structure setting mode
Eight, the organizational structure setting mode of mixed enterprises
Nine, the organizational structure setting mode of matrix enterprises
Ten, senior management position design template
Eleven, the administrative system post design template
Twelve, the financial system post design template
Thirteen, the personnel system post design template
Fourteen, production system post design template
Fifteen, planning system post design template
Sixteen, marketing system post design template
Section 3 Implementation Standards for Standardization of Organizational Structure Setting and Post Design
First, the implementation principles after the organizational structure design
Second, the daily evaluation in the organizational structure
Third, the content of functional design
Fourth, the work design process
Verb (abbreviation for verb) The content of the job description.
Six, writing job description work standards
Catalogue of human resource management systems, forms and process specifications
The second part is the stone of other mountains, which is used by me.
-Human resource planning and recruitment process control
Chapter 3: Prepare for a rainy day and prepare for danger in times of peace-making a reasonable human resource plan.
Section 1 Key Points of Human Resource Planning and Management
First, the work content of human resources planning
Second, the work plan of human resources planning
Third, the strategic workflow of human resources
Fourth, the steps of human resources planning
Verb (abbreviation of verb) workflow of human resource planning
VI. Principles of Human Resource Planning
Seven. 6W 1H job analysis method
Eight, work analysis and management workflow
Nine, the significance of job analysis
Ten, the steps of compiling human resources plan
XI。 Workflow of human resource planning
Section 2 Workflow of Human Resource Planning and Management
First, the human resource demand forecasting workflow
Second, the human resource supply forecasting workflow
Third, the preparation process of human resource management fees
Four, human resources planning workflow
Section III Practical Forms of Human Resource Planning and Management
I. Schedule of Human Resources
Second, the personnel demand estimation table
Third, the personnel demand application form
Four, each department to increase personnel schedule
Verb (abbreviation of verb) membership increase application form
Application for increase or decrease of intransitive verbs
7. Annual manpower increase and decrease table.
Eight, personnel data record form
Nine. Personnel data sheet
X. personnel information card
XI。 Employee information card
Twelve. biographical notes
Thirteen. Staff roster
Fourteen, monthly employee statistics
15. List of management personnel
Sixteen, personnel dynamics and cost data table
Seventeen, personnel dynamics and cost control table
XVIII. Personnel Daily
Nineteen, the personnel department monthly report
Twenty, human resources strategy implementation table
Chapter IV-Recruitment, Selection and Interview of Personnel.
The first section recruitment, selection and interview points
I. Contents of recruitment, selection and interview
Second, the working principles of recruitment
Third, the written examination organization work content
Fourth, the interview organization work content
Section 2 Standardization System of Recruitment, Selection and Interview
First, the company recruitment system template
Second, the company recruitment system model 1
Third, the company recruitment system model 2
Fourth, the company recruitment management measures
Verb (short for verb) A detailed guide to the job interview.
Detailed rules for internal recruitment of intransitive verbs
Seven. Detailed rules for the implementation of external recruitment
Eight. Recruitment and selection rules
Nine, recruitment plan template
Ten, interview standard template
XI. Interview Question Template
Section 3 Practical Forms of Recruitment, Selection and Interview
I. Recruitment application
Second, the recruitment plan
Third, recruitment advertisements and display boards.
Four. Recruiter registration form
Verb (abbreviation for verb) recruitment screening list
Sixth, the second interview notice
Seven, written test, operation assessment records
Eight, interview composition form
Nine. Interview record form
X. interview evaluation form
Eleven, personnel trial standard table
Twelve. New employee selection comparison table
Thirteen. List of job seekers
Fourteen, new employee selection report
Fifteen. Letter of recommendation for interview results
Sixteen, job registration form
Seventeen, recruitment cost estimation table
Eighteen, the basic information of the applicant registration form
Nineteen. Interview score sheet
Section IV Implementation Standards for Standardization of Recruitment, Selection and Interview
I. Sources of recruiters
Second, the common recruitment methods
Third, the way of personnel recruitment.
Fourth, the general skills of the interview
Five, interview questioning skills
Six, interview questioning skills
Seven, interview common deviation and solution.
Eight. Criteria for evaluating recruitment
Nine, recruitment cost evaluation
X. Evaluation of hired personnel
Chapter 5 Learn to Choose, Learn to Give Up-Employee Employment Management
Section 1 Key Points of Staff Recruitment Management
A, employee recruitment management work content
Second, the employee recruitment management workflow
Third, the employee confirmation evaluation workflow
Fourth, the new employee induction process
Verb (abbreviation of verb) labor contract management process
Section 2 Standardization System of Staff Recruitment Management
A, employee employment system template
Second, the labor contract template
Three. Formal employment contract of employees
Fourth, the short-term employment contract of employees.
Verb (abbreviation of verb) employee recommendation letter of guarantee
Six, employee registration notice
Seven. Volunteer service letter
Eight. appointment letter
Nine. Measures for the administration of contractors
X. Measures for the appointment of professional and technical personnel
XI. New personnel appointment methods
Twelve, new employee appointment rules
Thirteen, salary management regulations
Section 3 Practical Forms of Employee Employment Management
First, the new employee probation application and approval form
Second, the notice of trial
Third, books that are politely declined.
Fourth, the trial employee registration form
Verb (abbreviation for verb) Try a letter of guarantee.
VI. Trial Contract
Seven, temporary employment data table
Eight, recruitment examination results summary table
Nine. Financial personnel guarantee
Chapter 6: Clever Plan-Deployment and Mobility of Employees
The first section personnel deployment management points
A, personnel deployment management work content
Second, the task of employee flow management
Third, the employee competition management workflow
Fourth, the employee flow workflow
Verb (abbreviation of verb) personnel deployment management workflow
Section 2 Standardization System of Personnel Deployment Management
First, the employee internal deployment system template
Second, the detailed rules for the implementation of employee promotion
Third, the detailed rules for the implementation of employee transfer
Fourth, the detailed rules for the implementation of employee demotion
Verb (abbreviation of verb) personnel transfer program template
Six, XXX company personnel promotion management system
Seven. Promotion system of XX Company
The third quarter personnel deployment table
I. Application Form for Personnel Change
Second, the personnel transfer application form
Third, the dynamic notification of enterprise personnel
Four. Notice of appointment and dismissal of employees
Verb (abbreviation of verb) informs employees of appointment, dismissal and transfer.
Chapter 7-Dismissal and Retention of Employees
The first section dismissal and retention management points
A, personnel dismissal work content
Second, the content of the employment of resigned personnel
Third, the dismissal and resignation workflow
Section 2 Standardization System of Dismissal and Retention Management
I. Termination of the labor relations management system template
Second, the employee dismissal, dismissal management system
Three, enterprise resignation, dismissal management system template
Four. Detailed rules for the management of employee suspension
Five, employee turnover management rules
Section 3 Practical Forms of Dismissal and Retention Management
I. Application Form for Resignation
Second, the resignation notice
Three. List of procedures for resignees
Four. Application for resignation
Verb (abbreviation of verb) notice of employee's dismissal (resignation)
The third part covers everything and cannot be ignored.
-Six departments that cannot be ignored in human resource management.
Chapter VIII The army has no money, and scholars don't come-salary management is the lifeblood of enterprise development.
The first section salary management points
First, the work content of salary management
Second, the salary plan approval workflow
Third, the wage payment process
Fourth, the basic principles of salary design
Verb (abbreviation of verb) steps of salary design
Six, the guiding principles of salary design
Section 2 Practical Forms of Salary Management
A, employee attendance salary calculation table
Second, the production bonus approval form
Three, employee salary grade approval form
Four, employee salary and welfare survey schedule
Verb (abbreviation of verb) salary and welfare survey report
Six, work bonus approval form
Seven, the operator bonus distribution table
Eight, business personnel bonus approval form
Nine, sales staff salary commission calculation table
Ten, production personnel salary commission calculation table
XI. Daily Wage Calculation Table
Twelve. Piece-by-piece wage calculation table for piece-by-piece wage personnel
Thirteen, management, marketing personnel performance bonus approval form
Fourteen, production personnel performance bonus approval form
Fifteen, employee payroll
Sixteen, salary registration form
Seventeen, employee salary notice
Eighteen, employee salary list
Nineteen. Borrowing application form
Twenty, salary payment table
Twenty-one, wage summary statistics
Twenty-two, the new employee salary scale
Twenty-three, employee salary adjustment table
Twenty-four, the human resources department salary adjustment table
Twenty-five, wage quota adjustment table
Section 3 Salary Management Standards
First, the work standard of rationalization of salary composition
Second, the working standard of internal and external salary balance
Third, the salary survey standards
Fourthly, work out the salary structure of work standards.
Five, the bonus system to develop work standards
Six, post allowance standard
Seven, job grade allowance to develop working standards
Eight, the salary composition of new employees to develop work standards.
Nine, other allowances to develop working standards
Chapter 9 What can I do to keep you? My employee-welfare is also a kind of competitiveness.
Section 1 Key points of enterprise welfare and health care management
First, the work content of enterprise welfare management
Second, the enterprise welfare medical management workflow
Third, the role of welfare.
Four. Welfare category
Five, the principle of welfare design
Influencing factors of welfare design of intransitive verbs
VII. Welfare Design Scheme
Eight, employee insurance management workflow
Section 2 Enterprise Welfare and Medical Care Management System
First, the enterprise employee welfare system model
Second, the enterprise safety and health protection system template
Third, the enterprise employee insurance management system
Iv. Articles of Association of Corporate Culture Club
Five, the implementation method of enterprise leisure tourism
Six, employees to buy housing loans.
Seven, the company labor insurance supplies distribution regulations
Eight, enterprise labor protection system
Nine, employee health care system
Section III Enterprise Welfare and Health Care Management Table
I. Monthly Welfare Work Schedule
Second, the employee benefits application form
Third, the employee insurance monthly report
Fourth, the employee physical examination form
Verb (abbreviation of verb) employee continuing education application form
Six, employee children's education grant application form
VII. Application Form for Employees' Family Living Allowance
Eight, employee injury medical expenses application form
Chapter 10 rewards and punishments are clear-rewards and punishments management for employees
Section 1 Key Points of Employee Reward and Punishment Management
A, employee rewards and punishments management content
Second, the rules and standards of employee rewards and punishments
Third, the principle of formulating reward and punishment measures.
Four, the departments of rewards and punishments management responsibilities
Verb (abbreviation for verb) rewards and punishment process
Section 2 Employee Reward and Punishment Management System
A template, the company rewards and punishments measures
Second, the employee reward rules
Third, the employee punishment rules
Section 3 Employee Reward and Punishment Management Table
I. Application Form for Employee Reward and Punishment Suggestions
Second, the employee rewards and punishments registration form
Three, rewards and punishments summary monthly report
Four, the annual rewards and punishments announcement table
Verb (abbreviation of verb) notice of disciplinary action
Chapter 1 1 It takes ten years to grow trees, but it takes a hundred years to cultivate people-human resources training and development
The first section personnel training management points
I. Personnel Training Management Tasks
Second, the personnel training management work content
Third, the types of personnel training management
Four, personnel training management procedures
Verb (abbreviation of verb) The general process of training management.
Process of intransitive verb training plan
Seven. Training plan formulation process
Eight, training materials preparation process
Nine, training equipment preparation process
X. Training implementation process
XI。 Training effect evaluation process
Twelve. Management process of training materials
Section 2 Standardization System of Personnel Training Management
A, the company's overall training system template
Second, the company training management regulations
Third, the training center management system
Fourth, the enterprise personnel training system
Verb (abbreviation of verb) employee on-the-job training system
Six, the new employee training system
Seven, the new employee guidance system
Eight, training plan design template
Section 3 Practical Forms of Personnel Training Management
First, the staff training needs questionnaire
Second, the staff training schedule
Third, the new employee training schedule
Fourth, the annual training plan summary table
Verb (abbreviation of verb) team training application form
VI. Personal Training/Teaching Record Form
Seven, on-the-job staff training examination report
Eight, new employee training score test table
Nine, on-the-job training settlement report
X. Employee Training Record Form
XI. Qualification Form for Employees' On-the-job Training
Twelve, on-the-job training implementation results table
Thirteen, on-the-job staff training opinion questionnaire
Fourteen Staff training report
Fifteen, employee training files
Sixteen, the training effect questionnaire
Seventeen, personal external training application form
Chapter 12 mutually beneficial cooperation to achieve * * * win-win situation-labor relations management
Section 1 Key Points of Labor Relations Management
First, the work content of labor relations management
Second, the labor relations management workflow
Third, the labor contract management process
Section 2 Labor Relations Management System
A template, labor employment system
Two. Measures for the administration of labor contracts
Three. Work agreement of part-time employees
Fourth, the formal employment contract of employees.
Verb (abbreviation of verb) late labor agreement
VI. Enterprise Training Agreement
Seven, private enterprise labor agreement
Eight. Labor agreement of limited liability company
Nine. Labor agreement of joint-stock company
X. collective labor contract
XI。 Personnel dispatch agreement
Twelve. Foreign employment agreement
Thirteen, the labor dispute handling system
Section 3 Forms of Labor Relations Management
I. Application Form for Termination of Labor Contract
Two. Examination and approval form for termination of labor contract
Three. Registration Form for Extension of Labor Contract
Four. Approval Form for Termination/Extension of Labor Contract
Five, the collective contract submitted to the audit registration form
Intransitive verb labor dispute questionnaire
Section 4 Implementation Standards for Standardization of Labor Relations Management
I. Contents of labor disputes
Second, the characteristics of labor disputes
Chapter 13: Pay attention to practical results and move towards Excellence-employee performance appraisal management
Section 1 Key points of employee performance appraisal management
First, the main points of establishing enterprise performance appraisal system
Second, the work content of performance appraisal
Third, the task of performance appraisal
Fourth, the working principles of performance appraisal
Verb (abbreviation of verb) performance appraisal workflow
Possible problems in performance evaluation of intransitive verbs
VII. Measures to Reduce Errors in Performance Appraisal
Section 2 Standardization System of Performance Appraisal Management
A, the company performance appraisal system template
Second, the middle management annual performance appraisal system template
Three, technical personnel annual performance appraisal system template
Four, the general staff annual performance appraisal system template
Section 3 Practical Forms of Employee Performance Appraisal Management
I. Employee Self-evaluation Form
Second, the ordinary staff performance appraisal form
Third, the management performance appraisal form
Four, middle management performance appraisal table
Five, technical personnel ability evaluation table
Intransitive Verb Manager Competency Assessment Form
Seven, the business department staff appraisal form
Eight, the administrative secretary performance appraisal form
Nine, warehouse administrator performance appraisal form
Ten, director of the office performance appraisal form
Eleven, comprehensive ability evaluation table (subordinate to superior)
Twelve. Performance evaluation interview form
Catalogue ⅶ ⅶ Common methods of employee performance appraisal in the fourth section of the flow specification of human resource management system table
First, the performance statistics method
Second, the investigation and inquiry method
Third, the evaluation method of map scale
Fourth, the key event method
Five, the grade scale method
Six, behavior anchor rating method
Seven, individual sorting method
Eight, forced normal distribution method
Nine, paired comparison method
The fourth part of human resources management is no small matter
-Daily affairs management
Chapter 14 The weather is crisp and the supervision is strong-the daily behavior management of employees
Section 1 Key points of enterprise employee behavior standard management
First, the management principles of the code of conduct for enterprise employees
Second, the work content of enterprise employee code of conduct management
Section 2 Standardization System of Enterprise Employees' Code of Conduct Management
I. gfd specification for enterprise employees
Second, the enterprise staff etiquette norms
Third, the code of words and deeds of enterprise employees.
Four, enterprise staff telephone specification
Chapter 15 No rules, no Fiona Fang-Personnel laws and regulations management
The first section personnel rules and regulations management system
I. Regulations on Human Resource Management
Second, the human resource management rules template
Three, energy co., LTD., personnel management system template
Four, commercial enterprise limited liability company personnel management system template
V. Template of Personnel Management System of Catering Industry Co., Ltd.
Six, advertising company personnel management system template
Seven, tourism co., LTD., personnel management system template
Eight, entertainment company limited personnel management system template
Section 2 Personnel Rules Management Table
First, the personnel report
Second, the employee registration form
Third, the management personnel registration form
Four, the number of employees and expenses dynamic statistics
V. Daily dynamic statistics of employees
Six, monthly dynamic statistics of employees
Seven, monthly personnel changes statistics
Eight, personnel notice
Chapter 16 is for the convenience of inquiring records-personnel file management.
Section 1 Key points of personnel file management
A, personnel file management tasks
Second, the content of personnel file management
Section 2 Personnel File Management System
A, personnel file storage system template
Second, the personnel file utilization system
Three, staff training file management rules
Four, personnel information management rules
V filing system of documents
Measures for the administration of intransitive verbs in audio-visual archives
Section 3 Personnel File Management Table
I. Employee files
Second, the management talent reserve table
Three, the file query application form
Four. File transfer-out record table
Verb (abbreviation for verb) file list
Six, file query record form