The cashier's job seems simple, but in fact, there is still a lot of knowledge. When doing this job, you should have your own experience. The following is the "cashier's personal work experience" compiled by me for your reference only. Welcome to read it. Cashier's personal working experience (1)
I am a new employee who has just joined the company. Although I am a new employee, I have been working in the company for nearly three months. It's the end of the year in a blink of an eye. During these three months, I had both joy and loss. I not only learned a lot of professional knowledge, but also learned the communication between people, which is very valuable to myself. At the same time, it is also a great progress that I have made.
Maybe working in a supermarket is a very simple thing for everyone. The cashier is only responsible for the cashier, and other employees do their own jobs. It won't be difficult. I used to think so, but now it seems that when I become a supermarket employee myself, I feel many difficulties, which are not as simple as I thought. I want to say that in fact, I will encounter difficulties in any work, and no work is easy to do, and only hard work can do it well!
After nearly three months of work and study, I can cope with the work in the store. Maybe these words are a little complacent, but when something happens, everyone in the group will lend me a helping hand. This is my heart without being extremely moved. In these three months, I have always maintained the enthusiasm of the studio, and my mentality is also peaceful. I deeply know that as a store worker, I must not bring personal emotions to my work. The customer is always right, which is the purpose of our work, so we should receive every customer with a knowing smile. Even if the customer has something unreasonable, we should be calm, keep our mentality and try to avoid conflicts with customers.
Although I haven't worked as a cashier for a long time, my professional quality and business level need to be improved, so I feel that I can overcome the difficulties as long as I work hard and study hard. We should establish a good image, because we not only represent ourselves, but also represent the image of the company. During the work, we should actively ask and learn from the old employees, so as to do our own work conscientiously. This is the needs of the company, but also the needs of their own work. In view of the problems encountered at work, it is also a summary of one's work to discuss one's own experience and experience.
during this period of work, I feel that there is still a great shortage, and my business level and skills need to be improved, so as to facilitate our own work as well as our customers, which will improve our work efficiency. Of course, I think the service to customers is the most important thing. As a member of the service industry, what we can do is to serve customers and make Hook satisfied. This requires us to have good personal qualities, to receive every customer warmly and patiently, and not to bring our own small emotions into our work, which will make you have many unnecessary troubles in your work. In order to prevent conflicts between ourselves and customers, we must maintain our own mentality.
after work, we should also learn more professional knowledge about commodities and accounting. Only by continuous learning, continuous improvement and continuous progress can we stand in today's highly competitive society, which is what we have prepared for ourselves. Only by doing these well and having enough capital can we stand out in this position. It is not easy to know that it is an ordinary job to make extraordinary achievements.
Time flies. Although I have worked in this position for just three months, I feel deeply about myself. I have no way to be a man myself, but I have given myself great help in my own work. I should learn more and make progress in my future work and do my own work well. Let's work hard for a better tomorrow. Cashier's personal working experience (2)
Unconsciously, I have been working in the supermarket for more than a month. From the initial strangeness to the gradual proficiency, I also experienced some tempering. During this period, I felt a lot. I not only learned a lot of professional knowledge, but also learned interpersonal communication, especially how to communicate with customers. This is a great wealth for me, because I used to be a child who was not good at communicating with others.
To an outsider, cashier is a very easy thing. The cashier is only responsible for cashier, and other aspects need not be considered. I thought so at first, but later when I became a supermarket employee, I found that it was not as simple as I thought. We don't just register. Every morning when we come to the store, we have a meeting first, and then we start our day's work. We should do a good job in the five-part work. At work, we are not just a cashier. We should sincerely serve customers when facing them, especially when they arrive at the cashier. We should bring the most beautiful smile and the best mood to customers from beginning to end, and polite expressions are even more essential in the process of communicating with customers. For example, "Hello, welcome", "Please wait a moment, please take it" and "Please take care and welcome to visit next time".
During the short period of more than one month, I felt a little lost, but I also had a lot of joy, especially when I heard the customer say that the little girl's attitude was really good. Also, every time there are questions that I don't understand, the old employees will actively tell me what to do, which makes me particularly moved. In fact, we will encounter difficulties in whatever work we do, and it is inevitable that we will be somewhat frustrated, but as long as we can actively ask and study hard, I believe there is nothing wrong with it.
during this period of work, I think the service attitude towards customers is extremely important. As a member of the service industry, it is our requirement for ourselves to make customers satisfied. This requires us to keep a good mood at all times, treat every customer with enthusiasm and patience, and don't bring our own small emotions into our work, especially when customers are angry with you, we must sincerely explain to them with a smile. In the process of checkout, when the price of goods does not match the computer, we should inform the staff of the class and verify it in time, and then we should actively explain to the customers and ask them to wait patiently. Also, we must use the service of smiling. Smiling is the most charming expression. A person who smiles for nothing but gives a lot and knows how to smile at life will have a beautiful life.
It is inevitable that we will meet some unruly customers during the cashier's check-in. I remember one weekend, there were so many people in the supermarket. At that time, I met such a unruly customer. Because of her extremely bad attitude, she cursed me with dirty words. At that time, I was very angry and excited, so I didn't inform the supervisor in time to solve the problem. Instead, I said, "If you have any dissatisfaction with me, you can complain to the service desk." Because of this sentence, I was complained by customers that day. But later, under the careful guidance of the supervisor, I learned a lesson, which not only made me understand that if I encounter this kind of thing in the future, I should not confront them directly, but should find the supervisor to solve it in time. Better understand the truth that "the customer is always right". Because we meet different guests every day, and different guests have different tempers, we should provide different services for different customers, because the unchanging purpose of this industry is "customer first". In the face of customers, always smile on your face, provide polite service, and let customers feel friendly. Even if we encounter some unpleasant things in the service work, if we still greet them with a smile, then there is no reason for unreasonable guests to lose their temper. The so-called "meet with a smile and let everything go", so that customers are happy and comfortable.
although this is just a simple cashier, it is so insignificant to others, but in my eyes, it shows unique charm everywhere. Because it teaches people a lot of truth and improves our own quality. Constantly learn, constantly improve their moral cultivation, and constantly improve their service skills. Only continuous learning can sharpen a person's character, improve moral cultivation and improve service skills. No matter how small a job is, it will have its own field and radiate its own light. In the vast society, find your own value and create a better future. Cashier's personal working experience (3)
Time flies, and there are gains, experiences and lessons in the whole day, but I am enriched by myself, and I am integrated into the supermarket group.
As a newcomer who has not been engaged in supermarket cashier for a long time, there is still a gap between my own quality and my job requirements. But I can overcome my hard work, correct my work, consult and learn from experienced people, and work hard for the development of the supermarket. Now I have the following experience and experience about the problems encountered in my own work, which is also a summary of my work.
1. Cashiers who deal directly with cash, I abide by the operation discipline of the supermarket. Cashiers need not bring cash with them when they are in business, so as to avoid unnecessary misunderstanding and the private transfer of public funds. Cashiers should not leave the cashier's desk without permission during the cashier's operation, so as to avoid the loss of coins or the dissatisfaction and complaints of customers waiting for settlement
2. Do a good job of bagging goods, and bagging the settled goods for customers is the part of cashier's work. Don't think that this work is the easiest, and often the work is not done well, which makes customers disappointed. The control procedure of bagging operation is: always think of customers and give priority to customers.
Third, pay attention to the working procedures when leaving the cashier's desk. You should block the cashier's passage on the "Stop Receiving" sign cashier's desk with a chain, lock the cash in the cash register drawer, take the key with you or hand it over to the monitor on duty for safekeeping. By the way, you should politely ask the later customers to check out at the cashier's desk and check out for the waiting customers before leaving.
fourth, with a smile and to consumers. People often say that customers are God, which is absolutely wrong. Only with good service can the whole supermarket develop and get close to others. Consumers will be like a family, they will be home with the supermarket, and they will attract customers. The work experience of last month has made me mature and let me understand the business philosophy of the supermarket.
finally, I want to unite around the supermarket, learn from each other's strong points, and work hard for the development of my supermarket and my job. Personal experience of cashier (4)
Time flies, and I have been in the cashier position for three years. Here, I have had joy and sorrow, but more is a harvest, which has become a fortune on my growth path. Here, I thank the leader for giving me this platform, so that I can get a good exercise. Gave me a stage to display my talents. I will cherish my choice to be a qualified cashier.
I remember hearing a saying: "The harder the place, the more you can exercise your will, and the more you can feel full." After coming to work in the new century, I can feel the meaning of this sentence even more. Basically working in the same cashier for several hours every day, facing countless customers, the hardships are self-evident. But I haven't given up because of this, especially in our Fengdu store. It's particularly cold at the door. Now it's winter, and the cold we suffer is even more imaginable. Every time I go to Station 2, my hands and feet are all swollen with cold. In summer, the sun shines directly on us, but I have never given up on it. The tenet of "customer is God" is that in the ordinary position of cashier, the burden on the shoulders is not light: repeating the same work every day, explaining all their questions to customers, and no matter how mean the customers say, they must learn to be patient and keep all their grievances in their hearts.
In the past work, we always encountered some problems. For example, when the price of goods does not match the computer, we should promptly notify the shift supervisor for verification, and ask the customer to wait patiently. Also, we must use the smiling service. When you smile at the customer, no matter how dissatisfied the customer is with us, his mood will definitely be sunny at this time. Smile is the most charming expression. A person who smiles for nothing but gives a lot will have a beautiful life, and the world will smile at you when you smile. Then we should pay attention to the art of language: "Warm words comfort the heart for three winters, and bad words hurt people in July." Don't argue with customers, insult, dig and satirize customers.
As a cashier, I deeply know that we are the window of the new century. While strictly observing the cashier's operating rules at work, we should be full of enthusiasm and receive every customer around us with a knowing smile. In the face of increasingly competitive today, how can we retain customers and win customer satisfaction? Our winning chip is to provide quality service. In the future work, we can only study hard, improve our own quality, improve our service skills, and make customers happy and satisfied.
the above is what I feel most in my work. I hope I can work hard to do it in the future. I believe that as long as all our employees Qi Xin work together, the new century will be more brilliant tomorrow! Cashier's personal working experience (V)
Over the past year, under the correct leadership of the manager and with the active support and great help of my colleagues, I have been able to be strict with myself, perform my duties as a foreman better, successfully complete my work tasks, and have been affirmed by my leaders and praised by my colleagues. To sum up, I have gained a lot.
First, I have studied at work and continuously improved my business level. As a cashier foreman, first of all, a cashier, only when his business level is high, can he win the support of his colleagues and take good care of the people below. Although I have been working as a cashier for three years, and I have made certain achievements, these achievements are still not enough. With the development of supermarkets, new requirements have been put forward for our cashier's work. Through study, I can always master computer operation technology first and always give guidance to the following comrades.
second, do a good job of employee management and guidance. Although the foreman is not a big leader, he is also in charge of a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, at work, I always have strict requirements for them. No matter who violates discipline, I will never tolerate it. It is precisely because I can be strict with the law, boldly manage, and care for the employees below in my life, so they all respect me very much and obey my management. After one year, we will
third, arrange the cashier's duty and shift change reasonably. The cashier's work is not tiring, but he has to be careful, so the cashier must keep a good attitude and vigorous energy at all times. Therefore, when scheduling the work of several employees, I always try my best to let the cashier have a good rest without affecting the work of the supermarket, and take care of their special situation.
fourth, do a good job in the first-level work and share the worries with the leaders. As a foreman, I will never trouble the leader for the problems that can be solved at the cashier level, and I will never miss the opportunity to ask for instructions and report to the leader for the major events in the supermarket.
This year, although the work has made some achievements, there is still a lot of room for development. I believe that as long as I work together with our cashier, I will definitely do a better job.