According to the above responsibilities, the State Food and Drug Administration Complaint and Reporting Center set up three internal organizations.

(A) Comprehensive Division

Responsible for party affairs, discipline inspection and supervision, personnel, finance, foreign affairs, logistics, trade unions, etc., to coordinate the daily administrative affairs of the Center; responsible for the daily operation of the communications, meetings, confidentiality, archives, etc.; bear the drafting of comprehensive manuscripts, open government, emergency management, asset management, seal management, confidentiality, foreign affairs, security, external liaison work; Responsible for letter registration and distribution work; undertake the summary of complaints and reports of information, reporting, notification, as well as major complaints and reports on the handling of cases of comprehensive coordination and processing results of feedback, return visits; undertake other work assigned by the Center.

(B) Acceptance Division

Unified acceptance of letters, visits and other channels related to drugs, medical devices, health food, cosmetics and food service links food and other related aspects of the violation of the complaint report; bear the initial review of the complaint report information, scanning and entry, the proposed grading and classification of the proposed treatment of the opinion; responsible for the referral, handing over, forwarding the complaint report cases, and tracking, Organizational coordination, supervision and review of the case; undertake other work assigned by the center.

(C) Information Division

Unified acceptance of the Internet, telephone and other channels related to pharmaceuticals, medical devices, health food, cosmetics and food services and other aspects of food and other violations of the complaint report; Internet and telephone channels to receive complaints and reports of information for the initial review, registration and proposed to do the views; responsible for complaints and reports of information, statistics, analysis and results of case handling Feedback; the development of the national complaint reporting information system construction planning, organization and implementation of planning and system operation and management; undertake other tasks assigned by the Center.