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Commitment letter of service quality

In ordinary study, work and life, letters are the most familiar to everyone. Letters are private communications addressed to specific recipients. Do you know how to write letters properly? The following are 9 service quality commitments I collected for you, for reference only. Let's have a look. Commitment on service quality 1

Our company will guarantee to provide fresh meat and vegetables every day, and make the following commitments:

1. Strictly abide by the Food Safety Law of the People's Republic of China, the Product Quality Law of the People's Republic of China and other relevant regulations.

2. Resolutely do not provide all kinds of edible meat, vegetables and ingredients that do not meet the requirements of national food safety standards, and do not adulterate, adulterate, shoddy and pass unqualified products off as qualified products.

iii. deliver the quantity of meat, vegetables and designated items to the place designated by the owner on time, and provide them in strict accordance with the quantity required by the user, which shall not be increased or decreased without the consent of the user.

4. Send fresh meat and vegetables twice a day under normal circumstances; On call, provide procurement at any time and deliver it to the designated place; Our company must deliver the fresh meat and vegetables needed by the owner as planned and on time.

5. inform our company of the need to buy various catering products at any time according to the owner's requirements, and our company will deliver the products in time according to the owner's requirements. Our company guarantees fresh edible meat: pork and beef have health and epidemic prevention inspection seals, and there is no water injection; The meat is fresh, odorless, rot-free, preservative-free, and the quality is qualified, non-toxic and harmless; Poultry is fresh, disease-free and without water injection. Vegetables: fresh vegetables are smooth, crisp and tender, without deterioration, yellow leaves, sediment, weeds, pesticide residues and clean vegetables? More than%.

6. The owner can send the meat and vegetables supplied by our company to the health and epidemic prevention department for quarantine from time to time. If meat and vegetables have hygiene and quality problems, the inspection fee shall be borne by our company and the corresponding liability for breach of contract.

VII. Our company guarantees that the ingredients are hygienic, safe and qualified, and resolutely does not provide ingredients with damaged packaging bags, ambiguous production date labels, fake and shoddy products or those that do not meet the legal requirements. Does the shelf life of the specified goods provided by our company reach the owner's place? More than a month.

VIII. Strengthen the health management of the distribution personnel. The distribution personnel shall maintain good personal hygiene, wear clean work clothes, no long nails, no nail polish, no accessories, keep their hands clean and hold health certificates.

IX. Clean and disinfect the vehicles carrying food regularly or irregularly, so as to keep the vehicles clean, free of peculiar smell and prevent pollution.

our company adheres to the principle of "ensuring food safety and enjoying a happy life", strives for development with excellent quality and reputation, takes customers as the center, and ensures to be an honest and trustworthy business owner.

Undertaker: xxxx Service Quality Commitment 2

If our company succeeds in the specimen project, our company will strictly abide by the commitments made in this tender and the contract, strictly fulfill the obligations and responsibilities of the contract, and carefully maintain it in combination with the actual situation, and complete the maintenance management task with good quality and quantity. Our company hereby makes the following commitments:

1. Abide by relevant laws and regulations.

2. Ensure that the green space maintenance management reaches the first-class maintenance management quality standard of Tianjin landscaping.

3. The maintenance management unit should do a good job of replanting seedlings, clean up dead and residual seedlings in time, replant them according to standards and requirements, and carry out maintenance management in time.

4. When the green seedlings are damaged, Party B must provide a damage report, and both parties shall determine the responsibilities, and Party B shall only bear the damage repair expenses within its scope of responsibility; If Party B fails to submit the damage report in time, Party B shall pay all the repair costs.

5. contract the work, materials and machinery and equipment according to the contract price (within 21 days after signing the contract, the machinery and equipment will be verified by the owner, and if we can't provide the equipment on time, the owner has the right to terminate the contract, and the responsibility will be borne by us), contract period, quality and safety.

6, the owner will give us the corresponding funds for greening management and maintenance tasks, and we will organize management and maintenance work according to the management requirements and standards of the owner, and accept the guidance, supervision, inspection and acceptance of the owner.

7. All kinds of expenses that should be paid by us according to the national regulations have been included in the contract price and delivered by us to the relevant departments.

8. The owner conducts irregular spot checks on our personnel every month. If it still fails to meet the requirements after rectification, we can be deducted. If the number of people is less than 91%, the maintenance fee for the month will be deducted by 5%, and if it is less than 81%, it will be deducted by 11%, and so on.

9, establish and improve the construction quality inspection system, strict process management, quality inspection and record of concealed works.

11. Establish a quality responsibility system and be responsible for the construction quality of greening projects. This project is a greening and maintenance project, and our company is a first-class qualification enterprise for urban landscaping, which is fully capable of this project. If our company wins the bid, we will not subcontract it.

11, according to the maintenance technical standards and the contract, the seedlings and other materials are inspected and quarantined.

12. Establish and improve the organization of the project, and clarify the responsibilities of personnel. The project manager is responsible for the establishment and operation of the project quality assurance system; Coordinate the project quality plan and the arrangement of related work, carry out quality education, and ensure the normal progress of

company's various systems.

13, we consciously accept the supervision and management of the owner, the masses and relevant departments during the maintenance period.

(1) We unconditionally obey some surprise tasks and inspection welcoming activities organized by the owner, and complete the assigned work on time, according to standards and requirements. If in the inspection welcoming activities, the inspection welcoming items are unqualified due to inadequate maintenance work, the maintenance funds for one month will be deducted, and the inspection welcoming items for the second consecutive inspection welcoming work are unqualified due to inadequate maintenance, the owner has the right to unilaterally terminate the maintenance contract and impose a fine of 5% of the bid price on us.

(2) We must respond positively and accept the supervision and inspection of the municipal leaders. If criticized by the municipal leaders and found to be true through investigation, the assessment of greening maintenance in that month will be fined according to the seriousness of the case; In case of adverse effects, the owner has the right to unilaterally terminate the contract.

(3) We must accept the supervision of the general public at any time and anywhere. If we are complained by the public and the situation is found to be true through investigation, we will be fined according to the seriousness of the case in the current month's greening maintenance assessment; In case of adverse effects, the owner has the right to unilaterally terminate the contract.

14. During the implementation, we will perform various duties according to the terms in the contract. If we find that our organizational measures are improper, the plan is not implemented, and the management is lax, and the personnel and machinery listed in the greening maintenance implementation plan are not in conformity with the actual situation on site, the greening maintenance quality will not meet the standard, and the evaluation grade of the month will be poor, and at the same time, we will punish the liquidated damages according to the poor standard stipulated in this contract; In serious cases, the owner has the right to unilaterally terminate the contract.

15. We will go to the relevant departments to apply for employment procedures, employee labor insurance procedures and temporary residence permit procedures according to the management and maintenance contents undertaken in this contract and the actual number of employees. Arrange the accommodation and education management of subordinates.

16. We must implement safety production and fire prevention measures. According to the requirements of the owner, we will buy uniform work clothes or reflective sleeves for the workers on duty and solve the problem of highway safety operation by ourselves. When carrying out maintenance work, be serious and responsible, and pay attention to zz for safe operation. In case of any accident, we are responsible for handling the accident and bearing all expenses.

17, we should strictly abide by the provisions of national laws and regulations, and do a good job in the comprehensive management of social security. Shall not violate the provisions of national laws and regulations. If our employees violate the law and discipline, we will bear all economic and legal responsibilities.

18. During the contract period, if Party B needs to take over the green area for national construction or the management of the owner needs to adjust, we will obey the overall situation and take the initiative to coordinate with the owner to handle the relevant procedures, so as to reduce the contracted area and funds accordingly.

the owner shall not be liable for the economic losses caused thereby.

19. If we stop working without reason, the owner has the right to deduct the maintenance payment according to the loss degree, and has the right to require us to pay a penalty equivalent to 5% of the total contract price. If the work stoppage reaches 7 days without reason, the owner has the right to unilaterally terminate the contract.

21, we cooperate with the owner to do a good job in landscaping publicity and supervision, educate the public to abide by the relevant regulations on landscaping management and cooperate with the sanitation and cleaning work.

21. Under the condition of meeting the water supply planning and technical conditions, the owner can assist us to handle the special water supply port for greening and maintenance according to actual needs, but the labor cost and material cost shall be paid by us. The water fee (including sewage treatment fee) required during the maintenance period shall be borne by us and paid directly by us to the water supply department.

22. Select excellent maintenance teams, sign labor contracts with them according to law, pay workers' wages on time, and never default on the wages of migrant workers.

23. hold a weekly project meeting, which shall be presided over by the supervisor and attended by the owner and the project management department. Through the regular meeting of the project, the relationship between construction, supervision and owners will be improved, and various problems arising in the construction process will be coordinated to ensure the smooth progress of the project.

24. When the project meeting is held, the project manager department will submit a weekly work report and a work plan for next week to the owner. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan. Service quality commitment 3

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2. In strict accordance with the stipulations of horizontal alliances enterprise service process and specifications, we will provide services to customers in time. After the service is completed, private transactions are not allowed, and the service results should be fed back to Xuchang Family Service Network Center in time.

3. Full-time service personnel who come to serve customers must dress neatly and generously.

4. when you come to serve customers, you must get permission from the owner before entering the room. The service process should be warm, thoughtful, meticulous, accurate, error-free, up to standard and in place. Explain or explain relevant matters to customers patiently, speak kindly and politely, and do not damage residents' facilities and articles; After the service, clean up the service site, restore the original appearance, and consciously safeguard the image of the unit and Xuchang Family Service Network Center.

5. products or services brought to customers do not violate national laws.

6. When bringing services to customers, they shall be charged in strict accordance with the stipulated price or charging standard, and shall not collect fees or ask for or accept gifts.

7. in case of violation of the above commitments, the unit and relevant personnel will understand the due punishment and compensation (including other legal responsibilities) after the customer's complaint is verified. Letter of Commitment on Service Quality 4

Tenderer: ×××

If we can win the bid, we will make the following commitments:

First, after winning the bid, we will actively cooperate with the owner in terms of plan management, technical quality management and fund management. The main measures are:

(1) Select excellent construction teams and sign labor contracts with them according to law.

(2) the project engineering department will be responsible for submitting the overall construction period network plan to the owner, and actively assist the owner to determine the entry and exit of subcontractors and suppliers of various disciplines and the intermediate handover, and cooperate with the owner to reasonably solve their vertical transportation equipment, construction water, electricity, material stacking, site division, etc.

(3) The monthly construction progress plan, labor plan and material mobilization plan shall be submitted to the owner for final finalization after being audited by the supervisor.

(4) hold a weekly project meeting, which shall be presided over by the supervisor and attended by the owner and the project management department. Through the regular meeting of the project, the relationship between construction, supervision and owners will be improved, and various problems arising in the construction process will be coordinated to ensure the smooth progress of the project.

(5) When the project meeting is held, the project leader will submit a weekly work report and a work plan for next week to the owner. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan.

(6) Keep a construction diary carefully, recording the number of workers and machinery used in each type of work on the site, the quantity of materials transported to the site, and the daily weather conditions, and keep it in the site office for the owner to refer to at any time.

(7) Pay full attention to the owner's instructions, and the site management personnel will record the owner's instructions in writing at any time and carry them out.

Second, quality, safety and after-sales service:

Consciously accept the supervision and inspection of the owner, supervision unit and relevant management departments on the construction quality and safety of construction projects, and promptly correct the problems raised in the inspection. Make the following commitments in terms of quality (including warranty) and safety:

(1) Obtain the qualification certificate of the corresponding level according to law, and undertake the project within the scope permitted by its qualification level. Do not subcontract or illegally subcontract the project.

(2) Establish a quality responsibility system and be responsible for the construction quality of construction projects.

(3) Carry out the construction according to the engineering design drawings and construction technical standards, and do not modify the engineering design without authorization or cut corners. In the process of construction, if there are errors in design documents and drawings, put forward opinions and suggestions in time.

(4) Establish and improve the inspection system of construction quality, strictly manage the process, and make quality inspection and records of concealed works.

(5) Establish and improve the education and training system, and strengthen the education and training for employees; Personnel who have not received education and training or failed the examination are not allowed to work at their posts.

(6) perform the quality warranty obligations of construction projects according to law.

(7) The main person in charge is fully responsible for the safety production of the unit according to law. Establish and improve the safety production responsibility system and safety production education and training system, formulate safety production rules and regulations and operating procedures, ensure the investment of funds required for the safety production conditions of the unit, conduct regular and special safety inspections on the construction projects undertaken, and make safety inspection records.

(8) The person in charge of the project shall be a person with corresponding professional qualifications, who shall be responsible for the safe construction of the construction project, implement the responsibility system for production safety, rules and regulations for production safety and operating procedures, ensure the effective use of production safety expenses, organize the formulation of safety construction measures according to the characteristics of the project, eliminate potential safety accidents, and report production safety accidents timely and truthfully.

(9) set up a safety production management organization, equipped with full-time safety production management personnel. Full-time safety production management personnel are responsible for on-site supervision and inspection of safety production. Report the hidden dangers of safety accidents to the project leader and the safety production management organization in time; Those who command or operate illegally shall be stopped immediately.

(11) According to different construction stages and changes of surrounding environment, seasons and climate, corresponding safety construction measures shall be taken at the construction site. If the construction site temporarily stops construction, do a good job in site protection. Will the office and living quarters of the construction site and