Meeting Summary 1
x month x day the hotel received the city's Discipline Inspection Commission reception meeting, the hotel by the hotel meticulous arrangements, the departments carefully arranged, the hotel successfully completed the reception task, the following is the reception process in the meeting of the various departments of the summary of the work:
a. Preparation
1, the number of people to determine what is the standard, and develop a reasonable program;
2, the preparation of fruit drinks, this work is not quite in place;
3, the dining process of the cups and glasses should be replenished in a timely manner;
4, about the menu: each dish should be placed on the menu board;
Second, the work of pre-dinner
1, 15 minutes before the start of the meal will be all work Ready, buffet table food all up and heating;
2, the service staff stand in the prescribed position (open the door to invite guests into the ballroom dining);
Third, the meal service
1, the banquet began, guests began to eat, the waiter at any time the guests used empty tableware removed and sent to the dishwashing room;
2, at any time for the guests to add beverages;
3, the preparation of the back kitchen dishes, the first round on the finish should be fried 4-5 dishes in order to timely replenishment.
Combined with the above shortcomings, the department will gradually improve to learn from experience, continue to work hard, and develop a banquet buffet service standards.
Meeting Summary 2
In 20xx, under the correct leadership of the company's leadership, I as the company's reception supervisor, in the active implementation of the company on the reception of the relevant requirements of the meeting at the same time, the unity and lead the reception group of the meeting of other colleagues, and the successful completion of more than xxxx, xxxx more than the meeting of the reception of the task, and in addition to the reception of the meeting of the other colleagues, the meeting of the other colleagues, and the reception of the task. And in the reception of the meeting, and constantly summarize the reception of the work of the meeting in the process of gains and losses, and continue to explore more perfect reception means and forms, and strive to do the reception of the meeting to the best of their ability, and now I 20xx annual work is summarized as follows:
First, pay attention to the details, pay close attention to the reception of the meeting of all aspects
The reception of the meeting is a seemingly simple but complex work, from the communication before the meeting, the preparation, the preparation, the reception of the meeting, and the reception of the meeting is a simple but complex work. From the pre-meeting communication, preparation, to the specific implementation of the different requirements of the different meetings reflected, require great patience and care, the company undertook most of the meeting specifications are high, the participating leaders, high level, which gives us the pre-meeting communication, venue layout and service will put forward a very high demand. As a reception director, in the daily work, I always adhere to the "serious, meticulous, rigorous" the six words require themselves, without letting up, with my attention to all aspects of the reception of the meeting, in exchange for each of our quality of service to ensure that the leadership of the participants as well as the affirmation of the meeting.
Second, focus on learning, and constantly improve the theoretical level of conference reception
Over the past year, more than a thousand conference reception tasks successfully completed, for me to accumulate valuable experience, at the same time, through the continuous summary of a thousand conference reception process deficiencies, for me to more detailed completion of the future conference reception tasks, played a very important reminder and promote the role.
In addition, in order to enhance their theoretical knowledge in the conference reception, better lead the conference reception team this team, in the spare time, I do not let go of their own requirements, I will go through the relevant books, the Internet and other ways to learn the conference reception etiquette knowledge. I will also insist on organizing a weekly service etiquette training for the reception team staff, through training to try to improve the overall quality of the reception team. Third, the unity of the team, do a good job of reception work p>
In the daily work, I focus on caring about the mental state of each reception team employees and work outlook, found that the staff have a poor mental state, will communicate in a timely manner, to understand the state of their minds, to help them regulate their own working conditions, to avoid the negative emotions brought to the reception of the work of the meeting to go. In addition, I also asked each employee to continue to summarize the shortcomings of their own work, continue to learn to master the skills, to play their own strengths, through reasonable and effective means, mobilize the entire reception team's enthusiasm for work, *** with the good work of the reception of the meeting.
Meeting Summary 3
Time flies, unknowingly ushered in a new year. In the upcoming past xx year, I in the company's leadership and colleagues care to help, successfully completed the corresponding work, now on the work of 20xx year to do a summary.
First, reception reception
20xx x months to x months, I engaged in reception work, reception staff is to show the company's image of the first person, in the work, I am strictly in accordance with the company's requirements, uniforms on duty, warm treatment of every visiting customer, and guide to the relevant office, for the leadership to provide convenience, but also for the customer to provide convenience. Over the past year, **** counted the reception of users up to about xxxx times.
Second, the meeting reception
1, external meeting reception
Participated in the reception of xx Unicom's province-wide financial conference, the operation and maintenance department of the work conference, the human monitoring training conference, the province's xx operation department of the work conference, xx branch and xx branch *** with the convening of the operation of the analysis of the meeting and other large-scale meetings, in this external meeting, strictly in accordance with the meeting requirements High-standard layout of the venue, and actively coordinate the hotel related matters, and do a good job in the process of the meeting services, in this process, I learned more to treat people, service gifts and other related knowledge, and accumulated a lot of experience.
2, internal conference management
In accordance with the needs of various departments to rationalize the arrangement of conference rooms, so as not to cause conflict in the meeting, and pay attention to do a good job of the relevant registration, as well as conference room health to maintain the aftermath of the inspection of the public goods and so on, in order to provide better service for the Department of personnel. Over the past year, **** arranged internal meetings more than xxx times.
3, video conference management
In the convening of the headquarters or provincial video conference, in accordance with the notice requirements, half an hour in advance on time to open the video system, to ensure that the meeting is accessed on time, there is no case of delayed meetings this year; in the convening of the meeting of counties and districts, in advance of the meeting booking, call the terminals, to ensure that each county and district can participate in the meeting normally.
Third, expense reimbursement, contract entry
In this regard, in strict accordance with the company's requirements, Monday summary collection of reimbursement documents, Tuesday to find the leadership to sign and enter the erp system, and do a good job of registration. Over the past year, the entry of reimbursement documents more than xxx. Contract entry xx more than.
Fourth, the work of comprehensive affairs
20xx x month, due to departmental personnel changes, I was transferred to the office, engaged in public security inquiries, external document signing, labor unions, office supplies, canteen management and other work. At a later stage, I took over the work of information editing, meeting minutes, the window of the United Nations, and administrative library management.
By the end of the month of x, **** reception of public security inquiries about xxx times, and to do so with a warm attitude, in strict accordance with the company's regulations. Sending and receiving external documents xx about, to achieve timely uploading and dissemination, without delay, without error. Reporting information xx, picking up and editing the window of the United Nations x period.
Notebooks, desktops and other small fixed assets to do a good job of registration and access to the work, timely contact repair outlets, computer maintenance and repair, and its strengthened communication, and asked to provide us with a spare machine, so as not to delay the normal work.
Fifth, other work
In the completion of their own work at the same time, conscientiously complete the random work assigned by the leadership, and actively participate in the activities organized by the company to assist the leadership of colleagues in the preparation of the first staff games; in the XX Unicom honesty speech activities to win first place; XX Unicom honesty speech contest won the third prize, and is currently actively preparing for the XX annual cultural performance of the summary of the show, selection, performance and so on. The company is now actively preparing for the program summary, selection and performance of the xx yearly cultural performance.
Sixth, the work of the shortcomings
In the work of the initiative is not enough, less communication with the leadership, the matter is not well thought out, not enough detailed. Lack of writing skills, in the information reporting link did not do in a timely manner to seize the company's information highlights, resulting in the quantity and quality of information is not high, affecting the company's information ranking in the province.
VII, 2021 Work Plan
1, to strengthen their own learning, combined with the actual Ministry of General Affairs, more from the details of the consideration, follow the leadership intention, coordination of internal and external relations, more for the leadership of the trouble.
2, actively learn from other units, hotels and other conference reception experience, improve the level of reception, enhance the company's image.
3, do a good job in the labor union, the launch of meaningful activities to strengthen communication and exchange, and the "labor union warmth" activities continue to carry out.
4, strengthen the management of the cafeteria, market research, increase cost control efforts to create a warm and comfortable, inexpensive dining environment.
20xx year is about to pass, full of challenges and opportunities in 2021 is coming, in the new year, I will summarize the experience, to overcome the shortcomings, to strengthen learning, for the development and growth of the company to contribute to their own modest efforts.
Meeting Summary 4
Some ideas about the reception of the meeting in order to further improve the meeting reception process, the reception of our company to a new height, I would like to participate in the meeting after the reception of some of the experience and found that the problem is summarized and shared as follows
For the reception of the meeting, it is necessary to be meticulous, the meeting reception, the reception of the meeting, the reception of the meeting, the reception of the meeting, the reception of the meeting, the reception of the meeting, the reception of the meeting. Must be meticulous, the meeting reception of the pre-preparation work is the key to the successful completion of the reception task, the preparation work is mainly divided into the following aspects
First, timely communication with the other party docking person and the party's docking person, to understand the content of the meeting and the guest trip and so on, and at the same time to seek the views of the leadership of the company, whether there is a special requirement;
Second, the implementation of the meeting venue, debugging sound equipment, and according to the The driver must start the air conditioning in the car 5 minutes in advance, and when the guests leave, the driver must park the car as close as possible to the exit of the building;
Sixth, the preparation of meeting supplies, including meeting paper, pens, water, fruits, flowers, cameras, tape recorders, etc.
Seventh, the preparation of meeting materials, including information provided to the other side and provide our leadership information.
VII, there are dining arrangements, you must do a good job in advance of the dining location, the specifications of the implementation as well as the preparation of the seat seat.
Reception process, the following points must be noted
First, dress code, uniform uniform uniforms;
Second, standardized behavior, in line with the company's culture. Including formal etiquette standards under the elevator station, give way, posture, sitting posture and other behavior;
Third, seriously do a good job of recording the meeting.
After the completion of the reception task, it is also necessary to carry out a timely summary, including the organization of meeting records, audio-visual materials, reception summary.
Problems
First, Friday, reception tasks, the reception staff of the Ministry of Administration and other relevant departments shall not wear casual clothes, must be dressed in uniform;
Summary of the meeting5
Over the past few years, the Municipal Government Reception Office closely around the municipal party committee and the municipal government's central work, in accordance with the "reception is also productive". "Reception is also productivity" idea, to improve the level of reception services as the goal, consciously enhance the sense of responsibility, give full play to the reception of the "carrier" function, effectively promote their own work to the next level, on the level, a better fulfillment of the reception department's role, the leading agencies to carry out their work smoothly, the leading agencies to carry out their work smoothly, and to improve the quality of life of the people. For the leading authorities to carry out their work smoothly, expanding external exchanges, and promote rapid economic and social development has made a positive contribution.
Mainly did the following aspects of work.
1, strictly grasp the four principles. For the reception work "stake, contact a wide range of things, no matter how detailed" characteristics, and strive to adhere to the principle of targeting. First, adhere to the principle of serving economic construction, service organizations. Service for economic construction is the primary function of the reception, we update the concept of mind, out of the narrow closed "small reception" circle, around the municipal party committee, the municipal government's major economic activities, improve the working methods, firmly grasp the initiative of the reception work, and strive to create "big reception "New pattern. In recent years, a better completion of the district foundation ceremony, the first festival and other major celebrations, the central, Sheng city leaders to check, inspection activities and Russia, Japan, Korea and other countries officials, businessmen and foreign affairs reception. Secondly, we adhere to the principle of warm and considerate, quality service. In the work, we strive to achieve high standards, strict requirements, careful thinking and careful action, meticulous and thoughtful, passionate about serving the guests. 4 years, the main reception point of the attendant carried out a number of batches of post-training to improve the quality and level of service, by the guests widely praised. Third, adhere to the principle of seeking truth from facts and adapting to local conditions. According to the city's actual, focusing on tapping into the national and local characteristics, measure, elaborate reception. Such as fruits, highlighting the specialty apple pear, K9, etc.; souvenirs, highlighting the "eight treasures", fungus blocks, etc.; food and beverage, highlighting the fish, crabs, etc.; flavor, combined with North Korea, Russia, and other ethnic groups and exotic features, both reflecting the characteristics of the specialties, but also promote the specialties. Fourth, adhere to the principle of convenient and pragmatic, diligent and thrifty. Under the premise of ensuring the necessary working and living conditions for guests, adhere to all from a practical point of view, do not swing, do not talk about ostentation, strictly in accordance with the requirements of the work, not only to ensure the successful completion of the hospitality work, but also to save the reception expenditure, reduce the financial pressure.
2, highlighting the five links. We strive to grasp the daily service links, and strive to "comprehensive, meticulous, considerate, thoughtful". One is to grasp the welcome service. Welcome is the starting point of reception, send is the end of reception. We start with a good welcome, a detailed understanding of the situation, make careful arrangements to do a warm and simple section, good start and good finish, so that guests are happy to come, satisfied and go. The second is to grasp the meal service. "People eat for days, guests to eat first." In the meal service we highlight the local flavor and national characteristics, carefully arranged dietary dishes, properly arranged banquets. Such as the establishment of reception points in other places, so that guests can taste the specialties and special flavors. Last August, the province's third reception work site meeting was held in the participating provincial party committee deputy secretary of the work was fully recognized and praised, that the city's reception work is meticulous and considerate, warm service, especially in terms of food and beverage characteristics unique to the visiting leaders and guests to feel at home, leaving a deep impression. Third, good accommodation services. Fine health, good facilities and conditions, high quality of service hotels for the designated reception point, according to the different requirements and characteristics of guests, reasonable arrangements for accommodation, creating a comfortable accommodation environment. The fourth is to grasp the traveling service. Timely coordination of relevant departments, reasonable arrangements for the mobilization of vehicles to achieve punctuality, smooth and safe. Fifthly, we emphasize security services. Highlighting the three keys of confidentiality, fire and security, pay attention to eliminate all insecurity factors, to ensure the safety of guests and their belongings, information materials.
3, strengthen the implementation of the three guarantee measures. We take the reception work as an effective means to serve the economic construction and the operation of the organization, set up the idea of living a tight life, pay attention to the scale, master the standard. First, control the total amount, strict process. The city's five teams to receive guests through the reception office, the reception office unified arrangements. The procedure is the office of the five teams issued a reception notification form, the city reception office seal and determine the reception location and reception standards. Reception against the process will not be reimbursed. Special circumstances must be in advance to obtain the consent of the reception office. Second, the fixed reception, strict standards. In order to facilitate the management, the city reception office through the comparison of identification to determine the fixed reception point. The city's top five teams for the reception, must be in accordance with the reception office designated reception location and reception standards for reception, shall not change the reception location or raise the standard of reception, so that the banquet enthusiasm without extravagance, elegance without extravagance, exquisite and not shabby. Third, regular notification, strict supervision. Municipal reception office on the basis of strict checks and balances on a quarterly basis to inform the reception of the situation, and put forward the problems and solutions in a timely manner. City Reception Office often communicate with the five offices, the establishment of standardized procedures, coordination and smooth working relationship, *** with a good reception. As a result of the strict implementation of these measures, in recent years, our reception level has increased year by year, the reception volume has increased year by year, reception costs have not risen.
In recent years, the city's reception work, although we have made certain achievements, but there are still some deep-seated problems that have not been resolved. In the future, we will further improve the reception methods and approaches, and strive to improve the level of reception, in order to promote economic and social development to make due contributions.
Summary of the meeting6
20xx, we in the county party committee, the leadership of the county government, in accordance with the "from the simple, from the fine, from the strict". Six-word policy, to overcome the manpower, affairs, heavy task of the various contradictions and difficulties, closely around the center of the county party committee to carry out the work, and seriously perform the basic functions of the reception office, set up a window image of ** County. Below, we put the basic situation of reception work in 20xx to the leadership to make a brief report. Annual *** reception of 269 batches of guests, amounting to 5736 person-times, of which 3 Chinese Americans, ministerial leaders 7 people, the provincial guests 865 people, the city of 3402 people, brother counties 1,083 people, township friends 301 people, businessmen 75 people, and to assist the county party committee, the county government, the departments to receive the size of the meeting 69 times, such as the county economic work conference in 20xx, the political and legal, united front work, the synthesis of the meeting, the Fourth Peach Blossom Festival guests, the province's water protection conference, fruit state poetry society line, "8. 13" investigation team, "9. 27" incident ...... reception office of the two staff members also assisted the city reception office, received the Zhejiang Provincial Party Committee of the provincial party committee. Office, received the Secretary of the Provincial Party Committee of Zhejiang Province, China's **** production party Secretary of the Discipline Inspection Commission Wu Guanzheng and other large-scale reception. In many receptions, we in line with the warm and generous, not humble, polite and courteous service purpose, won the national and provincial guests praise. In financial management, we implement unified management of official reception and meeting expenses, budget lump sum, limit payment, collective audit approach, strict management of official reception and meeting expenses, to eliminate the phenomenon of official reception and meeting expenses overspent, chaotic, indiscriminate spending; reimbursement of expenses and major expenditures, also adhere to the principle of the complete elements of the bills, the approval of the layers of gatekeeper. At the same time, in strict accordance with the reception budget program implementation, so that the reception specifications do not exceed the standard, the funds do not exceed the cost, private guests are not allowed to public invitations, earmarked, to do a careful budgeting, adhere to the simple, from the detailed, from the strict hospitality, not only thrifty expenditure, but also to make the guests satisfied, the real embodiment of the reception of the productivity of the reception of the reception of the work of no small matter for the promotion of ** has played a positive role. In 200*, we will be in the county party committee, under the leadership of the county government, in summarizing the experience, make up for the shortcomings in the new year's reception work.
1, strengthen the study, improve the quality. In the new year, we will put forward new requirements for the reception staff: one is to learn Mandarin; the second is to strengthen the political theory of learning and business training; the third is to enhance the sense of crisis and sense of mission of the logistics staff to do a good job of logistics services.
2, strengthen leadership, sound organization. Although there are only three people, but we will establish a scientific and reasonable employment mechanism, so that there is a post someone, responsible for a job, dedicated service, take up the county party committee, the National People's Congress, the government, the CPPCC internal and external administrative logistics services, and adhere to the infallibility of the work.
3, change the concept, adhere to the logistics service is also the work of the administrative ideas. Logistical services seem to be some trivial matters, can not reach the hall of elegance, but if these small things are not implemented, the big things can not be talked about, especially the logistics service has a big or small. Therefore, we put the daily service and major services, services for leaders and services for employees, services for departments and services for grass-roots services as an important part of the service, on the height of the political, in the ideological understanding, program development and implementation of aspects such as tightly interlocked, the same importance for high-quality logistical services for the authorities to clear up the idea. In the past two years of reception work, we have done some exploration and efforts, made a little achievement, accumulated a little experience, but we always keep a clear head, because in the brother counties and municipalities, it is worthwhile for us to learn and learn a lot of things. "The stone of other mountains can attack jade", learn from the best, see the wise and think alike, is always our motto. We will be more open-minded, welcome guests from all over the world, with a more open attitude, to participate in the construction of ** hot current, for the publicity of Pengfa, build ** shape a good window image.