Guangdong saves trouble:
"Guangdong saves trouble" is the first WeChat applet in China to integrate people's livelihood services. Users can pass the "real person+real name" authentication and run a number of livelihood services in small programs.
The "Guangdong Province Save Trouble" applet was led by Guangdong Information Center, together with Guangdong Provincial Public Security Department, Civil Affairs Department, People's Social Welfare Department, Disabled Persons' Federation and other provincial units, as well as four pilot cities such as Guangzhou, Shenzhen, Zhaoqing and Jiangmen, with the technical support of Digital Guangdong Network Construction Co., Ltd., and the "Guangdong Save Trouble" applet was officially launched at 20 18 and 2 1.
On 20 18, 12, 77 livelihood services of Guangdong police were launched on wechat applet "Guangdong saves trouble", and a total of 228 public security livelihood services were launched throughout the year.
Give full play to the advantages of internet technology, let data run more, people run less errands, and do things more easily. Guided by Internet thinking such as users, traffic, platforms and cross-border, we will actively explore new modes of mobile online government services.
Combing the government services closely related to people's lives, based on WeChat platform, through business process reengineering, business collaboration and data sharing, the processing time limit is compressed, the service experience is optimized, and the service mode from "department-centered" to "user-centered" is continuously promoted.
In order to make people do things better and faster, and give full play to the advantages of massive users of WeChat and free installation of small programs, people handle various government services through mobile phones.
The biggest advantage of Guangdong province and city is to integrate the service items distributed in various business departments with large business volume, wide audience and key concerns of the masses into the unified service platform of the whole province through WeChat applet, so as to continuously improve the user experience and realize personalized and accurate service, which is convenient for the masses to handle affairs.
At the same time, the official account of Guangdong WeChat was opened for personal service, and the communication between leaders and the public was smoother through the functions of linkage with small programs, early notification and reminder, government consultation, and interpretation of complaints and suggestions.